What are noise levels like at Polo Club?

The community is rated 3/5 stars, which is considered having moderate noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Polo Club?

The community is rated 4/5 stars, signifying much satisfaction on average.

How safe is Polo Club?

The community is rated 3/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood

The community is rated 4/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 4/5 stars, which is considered being very effective on average.

What is the pet policy at Polo Club?

Dogs Allowed Weight Limit: 25lbs Comments: $240.00 non-refundable pet fee per pet. Up to two (2) cats allowed per home or one (1) dog, 20 lbs or less Cats Allowed Comments: $240.00 non-refundable pet fee per pet. Up to two (2) cats allowed per home or one (1) dog, 20 lbs or less

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths

Ratings & Prices for Polo Club, Farmington Hills, MI

Renter Ratings

Noise	N/A
Grounds	4
Safety	3
Office Staff	1
Maintenance	4
Neighborhood	4
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	1

Manager's Review Engagement

Percentage of reviews responded to	0%

Manager's Review Reply Time

Average time to respond to reviews	N/A

Ratings & Reviews (56 Reviews)

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Evets2704 • Resident • 2020

08/20/2020

Called the office to voice a concern and was promptly given the run around by Margaret. Each time I attempted to communicate one sentence, Margaret talked over me. Not once, not twice, but multiple times until I had to shout through the phone for her to… See More

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kristen1228 • Resident • 2014 - 2017

01/30/2017

I am shocked by some of the comments on here. I have lived at the Polo Club Apts. for 3 years and it has been a wonderful home to my daughter and myself. Lisa, the manager is awesome as are the ladies in the office. I… See More

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Polo Club Manager

02/03/2017

Thanks so much for taking the time to post a review! It has been great having you as a resident.

Resident • 2014 - 2016

01/26/2017

This was our first home in the U.S. for two years (2014-2016). The apartments are in excellent condition and location, the neighborhood is great, most neighbors are really nice and easy to get along with. Maintenance and administrative team were always very kind and professional, we… See More

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Polo Club Manager

02/03/2017

Thank you for taking the time to post a review for Polo Club. We loved having your family here for the last 2 years and extend our best wishes to you in your new home.

NOTHANDICAPFRIENDLY • Resident • 2016

11/05/2016

Despite making management aware that I would require handicap accommodations due to surgery for several months... I came home Friday afternoon and was forced to risk injury to enter my apartment. They tore up my entire walkway without providing notification. I cannot use my knee cart… See More

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Polo Club Manager

01/25/2017

Readers should be aware that you called the office and left a voicemail about this issue on a Saturday morning when the office was closed, then posted this review the same day. Though an emergency number is available for items like this, you chose not to call it for assistance. The other items you requested for handicap accessibility issues were quickly installed. By close of business on the next business day (11/7/16), both the concrete concern and the lighting issue were resolved. We do respond quickly to maintenance requests and take accessibility issues quite seriously.

Smeetoo • Resident • 2013 - 2015

01/05/2016

I have to say that I'm surprised by some of the reviews here, but it looks like some of them belong to folks who don't have a lot of experience with renting. I've rented apartments for over 20 years in Chicago and 4 years in Farmington.… See More

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Polo Club Manager

01/05/2016

Thank you so much for your review! We appreciate you taking the time to post your thoughts. Best wishes on your new home.

latesia • Resident • 2013 - 2015

12/22/2015

If you want updates and maintenance request to be responded too avoid this place by all means. They are horrible!!!!! The only concern this place has is the dam grass. The manager in the office does nothing but the minimum and hides behind her staff if… See More

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Polo Club Manager

12/22/2015

I'm sorry you had a negative experience. The majority of the service requests are completed within 48 hours. Since we have no residents by the name of Latesia that moved out in 2015, I do not know your specific situation. We do take pride in the grounds and do what we can to make the surroundings as pleasant as possible for our residents. All of the gutters on the buildings were replaced this fall and a painting project started to paint and replace wood on all buildings before summer 2016. We also replaced a number of streetlights and will be doing extensive concrete replacement in the spring. My office door is always open and I welcome interaction with our residents, so I'm surprised by your post. I hope you have found a home where you are happy.

Resident • 2011 - 2013

07/25/2014

I would not recommend this place.

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Resident • 2011 - 2014

05/16/2014

I have now lived here for 3 years. I really like it here! We have a new manager Lisa that is great! No extra fee for carport or washer and dryer like at other places. I have had to have a few things fixed or replaced… See More

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Polo Club Manager

08/20/2015

Thank you so much for your input!

Prospective Resident • Visited 2014

02/24/2014

I looked at the website and liked what I saw. Sent an email regarding my interest in viewing a 1 bedroom. The lady I spoke to told me they don't have any to show as they all have tenants. I asked about viewing a 2 bedroom… See More

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Resident • 2009 - 2013

01/29/2014

BEWARE! Just like previous reviews,we were told our rent would not increase more than $30 per year when we moved in. It only increased $10-$15 per year until the latest lease renewal. The rent was increased by $75.00 on our 2013 renewal. They were unwilling to… See More

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teeizme • Resident • 2014

01/28/2014

I lived in another apartment complex for over 10 years and boy do I miss it. We have been here for about 6 months and this is what I have to share... The windows and insulation in there apartments are horrible!!! You will have to turn… See More

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Resident • 2011

12/08/2011

Management harasses their residents by taking them to the Court for absoutely no reason. Their is an ---------------- ----- ----------------------. Beware of this -------------------------------------, a supporter of police ha ha ha doing what?Dont ever go to these apartments. full of bugs, ants dirt and everything.

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Resident • 2009 - 2011

11/16/2011

I have lived at Polo Club for over 2 years now and I am still just as satisfied as the day I moved in. Maintenance responds quickly to repairs and are very knowledgeable on maintenance issues. The neighbors are polite and the property is always peaceful… See More

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Resident • 2011

09/30/2011

I have been living in Polo Club Apartments now for 9yrs. I have never had any issues or problems with the Management nor Maintainence the staff is just Wonderful!!!!!! Anything that has had to be fix they come out in a timely manner to correct the… See More

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Resident • 2010 - 2011

08/17/2011

Upon lease signing I asked about the increases at renewal. She stated that it ranges but no more than $30. Well try turning that 30 into $115 increase. So it went from 865 to 980/month. I love my unit becuase it is on the corner of… See More

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Polo Club Manager

11/16/2011

Polo Club Apartments does not increase rent by $100 at a renewal period for 6 or 12 month leases; the only exception are Month to Month leases. Residents sometimes neglect to read all the information provided on the Lease Renewal thus mistaking the market rate for the actual amount they will be paying. We can assure any current and future residents that increases this high do not occur.

Resident • 2010

09/01/2010

New manager is cutting services.

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Polo Club Manager

12/06/2011

Recently, resident services have not changed. However, Polo Club has been under new management since July of this year and we are working hard to ensure all residents have a fulfilling and enjoyable experience here.

Resident • 2010

07/22/2010

This place is horrible. Management continued to blame us for somebody else's problems. There is nowhere to park. Hated this place.

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Polo Club Manager

12/06/2011

We provide every apartment with a covered carport at no additional charge and provide uncovered parking spaces for residents and their guests. Under the new management, we value resident concerns and work hard to resolve any issues or conflicts.

residentiam • Resident • 2010

07/20/2010

Pros: The rent is great (reasonable), and the grounds are well maintained. Cons: An Extreme Spider Den, leaky windows, and old appliances. I moved here b/c of the location and the great rate I got on a 1br. But, this place has A LOT of spiders.… See More

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Resident • 2009 - 2010

01/29/2010

I have lived in a lot of apartments and this was BY FAR the best place I've lived in. The seperate entry ways and heavy walls provide the illusion of living off in your own home. The neighbors are friendly, the grounds are beautifully maintained, and… See More

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Resident • 2009

10/04/2009

We have been here for 4 yrs now and have a pretty good experience. The maintenance staff is friendly and fix things very quickly, most of the time the same day. You receive a free carpet clean every other year, which is ok, even though it… See More

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jandisa2 • Resident • 2008 - 2009

09/02/2009

I have to admit, I have lived in a lot of apartments. This is the best I have lived in. It is peaceful, great view, excellent prices, with everything I need inside, ncluding a dishwasher, washer, and dryer. I like the Saddlebrook style apartment best, that… See More

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dancenotes • Resident • 2007 - 2009

09/02/2009

I've been living here for almost two years and I have to admit that I'm content with my apartment and the complex. If theres an issue, I call in and its taken care of. I dont believe I'm aware of anything outstanding where I would caution… See More

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Homer287 • Resident • 2008 - 2009

07/24/2009

Polo Club is getting better, all the time. With new ads in nearly every news paper from here to Gainesville, and a campaign by Club properties on 95.5 the Beat, it would be hard for any Club property to remain in the same shape it is… See More

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Resident • 2008 - 2009

05/17/2009

Be careful when signing a lease!! We signed a 6 month lease for 885/month. When our lease was up they offered an additional 6 month lease for 965/month! THEY INCREASED IT BY $80.00!! They realized we couldn't afford to move for an additional 80/month, so made… See More

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Polo Club Manager

12/06/2011

Polo Club Apartments does not increase rent by $80 at a renewal period for 6 or 12 month leases; the only exception are Month to Month leases. Residents sometimes neglect to read all the information provided on the Lease Renewal thus mistaking the market rate for the actual amount they will be paying. We can assure any current and future residents that increases this high do not occur.

stevefranklin3210 • Resident • 2008

09/07/2008

You have to many choices in the city don't give yourself a headache by renting here. Neg's - Invasion of insects (Box Elder's/Ant's/Spider/Centipedes) Box Elders by the hundreds no joke. I was killing 15-20 a day. Then used bug spray/soap spray but only last a few… See More

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Polo Club Manager

12/06/2011

Polo Club Apartments has been under new management as of July this year. When residents have issues within their apartment we respond within 24 hours to fix the problem; however, most repairs occur that same day. We work hard to ensure the satisfaction and comfort of residents in their home and take all resident issues/concerns seriously. We welcome all future residents to view their actual apartment before applying if it is available to see, as well as before moving in when the apartment is in complete move-in condition.

•

Updated Review

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Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$920
SQ. FT.
789
Available
Avail.
N/A
Model
1 Bedroom

Price
Price
$940
SQ. FT.
845
Available
Avail.
N/A
Model
1 Bedroom

2 Bedrooms, 1 Bathroom

Price
Price
$1,015
SQ. FT.
930
Available
Avail.
N/A
Model
2 Bedrooms

Price
Price
$1,050
SQ. FT.
970
Available
Avail.
N/A
Model
2 Bedrooms

2 Bedrooms, 2 Bathrooms

Price
Price
$1,125
SQ. FT.
1,125
Available
Avail.
N/A
Model
2 Bedrooms

Price
Price
$1,150
SQ. FT.
1,158
Available
Avail.
N/A
Model
2 Bedrooms

Price
Price
$1,175
SQ. FT.
1,170
Available
Avail.
N/A
Model
2 Bedrooms

Price
Price
$1,200
SQ. FT.
1,200
Available
Avail.
N/A
Model
2 Bedrooms

Disclaimer: Special, prices and availabilities subject to change.

Polo Club

Floor Plans

epIQ Report Card

Community epIQ Grade .epiq-report-a { fill:#fff; } .epiq-report-b { fill:#175594; } .epiq-report-c { fill:#1976d2; } .epiq-report-d { fill:#8bc34a; } N/A

Renter RatingsB-

Review CountF

Manager's Review EngagementF

Manager's Review Reply TimeF

Ratings & Reviews (56 Reviews)

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Renter Ratings

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