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Former Resident · 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/25/2020
Upon the two years I resided at this property things took a huge decline in office management, maintenance and grounds keeping, the staff turn over is frequent and gets worse each time, I believe four or five managers have turned over within two years and prior to my relocation the manager they brought on is/was not prepared for the job, unorganized, unprofessional and talks down to the residents. The trash receptacles are in the open and smell horrific, you can smell the rotten trash if you have your windows open and the wind carries the scent, they are an atrocity to look at and usually trash is spilling out a left around the immediate areas. The pool is a joke, the office is always closed and something is always broke, nobody answers the telephone when you need anything and are routed to a third party answering service. The maintenance man grunts and moans if you say hello and is creepy, I didn'like to haveving him in my home near my daughter because she said he made her feel weird, I expressed this concern to Caitlyn the Manager but was disregarded and ignored, than one day my daughter was in her bedroom dressing and she called for me and he was outside her window looking in, this is when I decided to look for a new place to live. I'm not certain if he is still the maintenance man but he's a chubby guy around 25 year of age and if I recall his name is Luke, I advise that you refrain from allowing your children or teens near him. I contacted the local better business association to make them aware of the situation after being shunned by management. There are many beautiful homes in the Grand Haven area and do your research as well, because 43 North pays residents to leave reviews or rewards them if they leave a fake five star review, you will notice all the reviews were done around the same time, I was offered a chance to write a five star review to be entered into a rent credit giveaway raffle but I could not allow myself to become diluted and not speak up and tell the truth.
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