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Green Ridge Apartments

3359 Ridgeview Drive

Grand Rapids, MI 49544

 
 
 
 
 
 

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Resident · 2012 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/08/2013
Overall, I am very disappointed with the staff at this apartment complex. I got married this past weekend and we had planned for months to have our rehearsal dinner at the clubhouse. I had has my bridal shower at this same clubhouse a few months before with no issues. However, when I showed up to start setting up for rehearsal, I was told that I could not set up until they were closed a few hours later. No one informed me of this previously. This completely screwed up our rehearsal, but instead of being understanding, the staff were snobs and expressed no concern. We decided to not even use their facility and they refused to return our money. Also, I wouldn't recommend living here if you are a night shifter. Maintenance will come onto your deck and hammer/ work all day. Even after contacting the office about the noise, they stated that they have no responsibility to tell residents that they will be making noise. Besides the terrible staff, the apartments are nice. I just wish I didn't have to deal with poor customer service.
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