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Green Ridge Apartments

3359 Ridgeview Drive

Grand Rapids, MI 49544

 
 
 
 
 
 

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Resident · 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/01/2017
I unfortunately leased a 6 month 2 bedroom apartment. I am a US Navy Veteran with a service dog. After my first month, I received a noise complaint due to barking after leaving my service animal home for 2 hours. I apologized to the office and explained that his job is to alert me when there are "visitors" (upon other things) and he was most likely barking due to neighbors coming and going? Although I always take him where I go, I did not this ONE TIME. The apartment managers advice to me was to "drug, muzzle or shock collar" my service dog. He also informed me that he is "not a dog person"...I never have received another noise complaint again and I never left my service dog home alone again. Then, the same manager told me that my service dog is not allowed in the pool area or the office when I drop off rent checks!? Federal law states that all access is required for service animals. The manager has repeatedly offended me and my rights. He is an arrogant --- and a great representation of this facility as a whole. I would NEVER recommend living here to anyone. Not only for my personal experience with management, but also the lack of notice given to residents (by letters taped to your door) for checks on washer/dryer/furnaces which was given the morning of, the re-paving of the parking lot (also the morning of) which stated that if you did not move you vehicle you would be towed at your expense & it was your responsibility to find alternative parking, as well as the condition of the apartments...POOR! The wi fi is crap even if you buy their fastest available and the cleanliness of common areas is disgusting. Also, this complex has a serious geese problem, waking you up at 4-5 in the morning every spring/summer for hours listening to screaming/honking geese right outside your bedroom window...I have NEVER left a review on anything in my life and I'm a pretty passive individual, however my experience here has lead me to step out of my comfort zone to hopefully help others who might be looking to live at Green Ridge.
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