Review History for anonymous

Old Farm Shores Apartments


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anonymous

Resident ā€¢ 2018

10/2/2018

DO NOT LIVE HERE I have now lived here for 3 months and have had nothing but trouble. When I first moved in my balcony was so unsteady that when you stepped out on it the whole thing would rock back and forth. Maintenance came and said they would look into seeing what they could do to stabilize. Heard nothing back so I reached back out and office management came and told me it was fine (even though it was clearly unstable and maintenance agreed it needed to be fixed). Only after threatening to call the city was it fixed. The A/C would not get below 78, just continuously ran for 3 straight days until maintenance came and said it's just as good as those units will do. Told me to keep my blinds shut and close some vents so the other vents would blow harder. Fixed nothing. I gave up and bought a portable unit because it was cheaper and more effective to run than the central air. Buzzer to get in corroded and would not work. Maintenance said all the buzzers here are like that because their old. Fixed nothing. Hot water heater leaked and drained right into the apartment below us. Got a new one but it goes to show how old and un-kept all their appliances are. Then my boyfriends car (who is on the lease and lives here) is broken into. They told him over the phone that it was on him for leaving it unlocked. Come to find out they told the same thing to another individual who had their car broken into the same night. They will do nothing to make the community aware of this because they do not want the bad image. All of this is on top the units just being very poorly kept, no upkeep on parking lot, dead branches all over car ports, pool shut down because it was unsafe, whole summer with the outdoor kitchen out of commission, carpets full of stains, plaster cracking all over the ceilings and window frames. The office will give you whatever company line they are told and do not care about anything else. Do not believe the pictures. They do not deserve your money. Cannot wait until my lease is up so I can finally feel safe again.
    Manager

    10/18/2018

    Old Farm Shores Apartments
    Hi Sarah, we're sorry to hear you have experienced some issues within your apartment and within the community. Our staff works very hard to make sure every resident has an enjoyable living experience here and we're sad to see you're not enjoying yours. We would greatly appreciate the opportunity to discuss this further with you in a private matter, as I can assure you we'll do everything we can to resolve your concerns! Please contact me direct at lkenny@monarchinvestment.com. Best regards.

    Review 28 out of 100

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    Old Farm Shores Apartments

    March 2024

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