Number of reviews in the past 365 days | 1 |
Percentage of reviews responded to | 0% |
Average time to respond to reviews | N/A |
Contact Property
Springs at Knapp's Crossing
2550 E Beltline Ave.
Grand Rapids, MI 49525
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 1 |
Percentage of reviews responded to | 0% |
Average time to respond to reviews | N/A |
Thank you for sharing your feedback - we are glad you are satisfied with your living experience in our community. We'd welcome a more detailed conversation regarding your suggestions on floors and appliances. We also have another building (building 10) with different floors, interior features and a few more bells and whistles that you might like even better. Naomi, Community Manager 616-228-8956
Thank you so much for sharing your feedback! We appreciate having you as a resident, and we're happy to know that you are satisfied with your living experience in our community. Please keep us posted and let us know if you need anything. Your Springs at Knapp's Crossing Team
Thank you for sharing your feedback! We're glad to hear that you're enjoying your new home in our community. We'd also welcome a more detailed conversation regarding any noise complaints. We'd like to be able to see if we might be able to help with that situation. Have a great rest of your weekend, and we look forward to seeing you around the neighborhood! Your Springs at Knapp's Crossing Team
We are so happy to hear you're enjoying your new home at Springs at Knapp's Crossing! With the area growing so quickly, we are glad to see so many of our residents like yourself enjoying the offerings that are within our community. If you ever have a question about anything we offer on-site, or in the surrounding area, please don't hesitate to reach out to us. Thanks again for taking the time to share your feedback and we will make sure to pass along your praises to the maintenance team!
Thank you for taking the time to express your concerns again. Please know we take your concerns seriously and are actively working on making sure we have the best available solution. Have a great day!
Thank you for taking to time to review Springs at Knapp's Crossing! We're happy to hear that you're feeling right at home and are adjusting well to your new neighborhood! We are committed to ensuring your experience living in our community remains positive, so please feel free to reach out to our management team via phone, email or through your active building resident portal if you ever need assistance. We look forward to seeing you around the neighborhood! Have a great evening!
Thank you for taking to time to give such a detailed review of Springs at Knapp's Crossing! We're happy to hear that you're feeling right at home and are adjusting well to your new neighborhood! We are committed to ensuring your experience living in our community remains positive, so please feel free to reach out to our management team via phone, email or through your active building resident portal if you ever need assistance. We look forward to seeing you around the neighborhood! Have a great evening!
Thank you for taking to time to review Springs at Knapp's Crossing! We're happy to hear that you're feeling right at home and are adjusting well to your new neighborhood! We are committed to ensuring your experience living in our community remains positive, so please feel free to reach out to our management team via phone, email or through your active building resident portal if you ever need assistance. We look forward to seeing you around the neighborhood! Have a great evening!
We are so happy to hear you're enjoying your new home at Springs at Knapp's Crossing! If you ever have a question about anything we offer on-site, or in the surrounding area, please don't hesitate to reach out to us. Thanks again for taking the time to share your feedback and we hope you get plenty of time to enjoy the pool once it warms up!
We are so happy to hear you're enjoying your new home at Springs at Knapp's Crossing! With the area growing so quickly, we are glad to see so many of our residents like yourself enjoying the offerings that are within steps of our community. If you ever have a question about anything we offer on-site, or in the surrounding area, please don't hesitate to reach out to us. Thanks again for taking the time to share your feedback and we hope you continue having fun here!
We are happy to hear that you're satisfied with our management team and your apartment home! We enjoy having you as a resident in our community and please let us know if there's anything else you need during your stay. Your positive review is greatly appreciated, and we look forward to seeing you around the neighborhood! =)
Thank you for taking to time to review Springs at Knapp's Crossing! We're happy to hear that you're feeling right at home and are adjusting well to your new neighborhood! We are committed to ensuring your experience living in our community remains positive, so please feel free to reach out to our management team via phone, email or through your active building resident portal if you ever need assistance. There are still some detached garages available if you would like to secure a designated covered parking space as well! We look forward to seeing you around the neighborhood! Have a great evening.
Thank you for taking to time to review Springs at Knapp's Crossing! We're happy to hear that you're feeling right at home and are adjusting well to your new neighborhood! We are committed to ensuring your experience living in our community remains positive, so please feel free to reach out to our management team via phone, email or through your active building resident portal if you ever need assistance. We look forward to seeing you around the neighborhood! Have a great evening.
Thank you for this feedback! We fear they may be some confusion as much of this information is inaccurate. We apologize if there was any confusion with the information you gathered and would encourage you to reach out to the office staff at 616-228-8956 to help clear up your misinformation! Just to clear a few things up, the trash/recycling system is designed to be efficient for our residents. It also helps to keep our community beautiful by not having unsightly dumpsters all over the place. Our application fee is only $60 and our website does not advertise a hot tub but does spotlight our wonderful resort-style heated pool! You ARE correct that you will have someone either living above you or below you, as is the nature of apartment living. If you're looking to avoid that you may want to inquire into a single story condominium living! We would be happy to help Monday-Friday from 9:00-6:00, Saturday from 9:00-5:00, or Sunday from 12:00-4:00! - The Springs at Knapp's Crossing Team
Thank you for taking to time to review Springs at Knapp's Crossing. We're happy to hear that you're feeling right at home and are adjusting well to your new neighborhood! We are committed to ensuring your experience living in our community remains positive, so please feel free to reach out to our management team via phone, email or through your active building resident portal if you ever need assistance. We look forward to seeing your around the neighborhood! Have a great evening.
We are so glad to hear that you are enjoying your stay at Springs at Knapp's Crossing! Please feel free to reach out to our staff at any time if you ever do need assistance via phone, email or your active building resident portal. Positive reviews like these make our days so much brighter! Have a wonderful day, and we look forward to seeing you around the neighborhood.
Hello Neighbor, We appreciate all feedback, positive and negative, so thank you for taking to the time to review your experience living in our community. We'd like to invite you to please contact the office to discuss your concerns in more detail so that we may receive the opportunity to resolve any outstanding issues to your satisfaction. If there are any specific areas on our property that are in need of some extra attention, it's important for us to know so that we may share this information directly with our landscaping contractor and work to improve our community's aesthetics and curbside appeal in a timely manner. We are open 7 days a week (M-F from 9-6 pm, Saturdays from 9-5 pm and Sundays from noon - 4 pm), and you may reach us via phone, email, office visit, or message/service request via your activebuilding resident portal. We look forward to hearing back from you soon. Have a great day! Sincerely, Springs @ KC Management Team
Thank you so much for sharing your experience! We know you have many options to choose from so each of us on the team feel very honored that you made the decision to make Springs at Knapp's Crossing your home. Please know that we are here for you and want to make sure that your entire stay with us is pleasant! Thanks again!
Thank you for you review. We appreciate your feedback and compliments regarding our staff. We would love for you to reach out to us directly with more information regarding your thoughts on our appliances and furnishings as we're always looking to improve our community and our Springs brand across the entire portfolio. We haven't received many other complaints about the appliances so far, so we're intrigued to hear your thoughts and/or suggestions for how we can improve our product moving forward. Please contact the office at 616-228-8956 and allow us the opportunity to hear you out and improve our product. Have a great evening! - KC Staff
Thank you so much for sharing your experience! We know you have many options to choose from so each of us on the team feel very honored that you made the decision to make Springs at Knapp's Crossing your home. Please know that we are here for you and value your feedback! We will make sure to pass your message along to the Maintenance Team! Thanks again!
Thank you so much for sharing your experience! We know you have many options to choose from so each of us on the team feel very honored that you made the decision to make Springs at Knapp's Crossing your home. Please know that we are here for you and want to make sure that your entire stay with us is pleasant! Thanks again!
Thank you so much for sharing your experience! We know you have many options to choose from so each of us on the team feel very honored that you made the decision to make Springs at Knapp's Crossing your home. Please know that we are here for you and want to make sure that your entire stay with us is pleasant! Thanks again!
Thank you so much for sharing your experience! We know you have many options to choose from so each of us on the team feel very honored that you made the decision to make Springs at Knapp's Crossing your home. Please know that we are here for you and want to make sure that your entire stay with us is pleasant! Thanks again!
$1,119
525
N/A
Studio Grand Courtyard
$1,163 - $1,467
623
3 Units
Studio Grand Overlook
$1,278 - $1,740
760
1 Units
1 BR Designer Courtyard
$1,318 - $1,804
857
3 Units
1 BR Designer Overlook
$1,328 - $1,860
816
3 Units
1 BR Grand Courtyard
$1,363 - $1,458
909
N/A
1 BR Grand Overlook
$1,507 - $2,033
760
1 Units
1 BR Designer Courtyard Garage
$1,549 - $1,719
1,088
N/A
2 BR Grand Courtyard Garage
$1,557
1,062
N/A
2 BR Designer Courtyard
$1,587 - $2,115
1,152
1 Units
2 BR Designer Overlook
$1,632 - $1,964
1,088
1 Units
2 BR Grand Courtyard
$1,654 - $2,052
1,062
1 Units
2 BR Designer Courtyard Garage
$1,668 - $2,022
1,185
4 Units
2 BR Grand Overlook Garage
$1,692 - $2,096
1,185
1 Units
2 BR Grand Overlook
$1,990
1,334
N/A
3 BR Grand Courtyard
$2,055 - $2,603
1,430
2 Units
3 BR Grand Overlook
$2,199 - $2,748
1,334
1 Units
3 BR Grand Courtyard Garage
Bordered by thick beautiful trees and rolling green lawns, Springs at Knapp's Crossing is ready to welcome you home. At our luxury community in Grand Rapids, Michigan, we offer Studio, 1, 2 and 3 bedroom apartment homes, so you're sure to find a home that suits your lifestyle. Each of our residences for rent has an option for an attached or detached garage, so you always have a reserved parking space in our gated community. Inside our homes, our open-concept floor plans feel bright and airy, with vaulted 9' ceilings and sleek hardwood-style floors. Additionally, Springs at Knapp's Crossing features state-of-the-art community amenities. Test your strength and agility at the 24-hour fitness center, and let the stress melt away while you lounge at our resort-style swimming pool. Springs at Knapp's Crossing is your home for modern Michigan luxury. We look forward to welcoming you home!
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Contact Property
Springs at Knapp's Crossing
2550 E Beltline Ave.
Grand Rapids, MI 49525