Ratings & Prices for Springs at Knapp's Crossing, Grand Rapids, MI

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	3
Safety	4
Office Staff	2
Maintenance	4
Neighborhood	4
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	1

Manager's Review Engagement

Percentage of reviews responded to	0%

Manager's Review Reply Time

Average time to respond to reviews	N/A

Ratings & Reviews (30 Reviews)

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Lisarender • Resident • 2020

04/15/2020

Very disappointed I chose this complex. Poor quality of construction causes apartment to get dusty very quickly , cheap appliances are excessively noisy, furnace is poorly located and oversized to it constantly turns on and off and sound like a jet taking off Our apartment was… See More

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Verified Resident 618906 • vrp • 2018 - 2019

03/23/2019

Service of the staff at Springs is outstanding - they are all nice and they all know who you are, from the manager to maintenance crew! The only thing I would change is the quality and look of the floors, kitchen furniture & appliances. When it… See More

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Springs at Knapp's Crossing Manager

03/25/2019

Thank you for sharing your feedback - we are glad you are satisfied with your living experience in our community. We'd welcome a more detailed conversation regarding your suggestions on floors and appliances. We also have another building (building 10) with different floors, interior features and a few more bells and whistles that you might like even better. Naomi, Community Manager 616-228-8956

Verified Resident 618584 • vrp • 2018 - 2019

03/22/2019

Very clean with a nice layout. A small partial wall really helps delineate a sleeping area from a common area, while keeping the apartment in a studio style. Maintenance requests were handled in a timely manner, and the walls are thick enough that even with neighbors… See More

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Springs at Knapp's Crossing Manager

03/25/2019

Thank you so much for sharing your feedback! We appreciate having you as a resident, and we're happy to know that you are satisfied with your living experience in our community. Please keep us posted and let us know if you need anything. Your Springs at Knapp's Crossing Team

Verified Resident 618576 • vrp • 2018 - 2019

03/22/2019

Management team has been great to work with. Every request I have has been resolved immediately. The communication has been appreciated. Community is well maintained, landscaping and snow removal is always taken care of. Only complaint us that I wish there was more sound proofing. I… See More

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Springs at Knapp's Crossing Manager

03/25/2019

Thank you for sharing your feedback! We're glad to hear that you're enjoying your new home in our community. We'd also welcome a more detailed conversation regarding any noise complaints. We'd like to be able to see if we might be able to help with that situation. Have a great rest of your weekend, and we look forward to seeing you around the neighborhood! Your Springs at Knapp's Crossing Team

Verified Resident 593441 • vrp • 2018 - 2019

01/16/2019

Great apartments, amenities, and staff. Very dog friendly and well maintained common areas. The exercise facility has great equipment and are always clean. The security of the community is top notch. The maintenance staff are friendly, experienced, and efficient.

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Springs at Knapp's Crossing Manager

01/18/2019

We are so happy to hear you're enjoying your new home at Springs at Knapp's Crossing! With the area growing so quickly, we are glad to see so many of our residents like yourself enjoying the offerings that are within our community. If you ever have a question about anything we offer on-site, or in the surrounding area, please don't hesitate to reach out to us. Thanks again for taking the time to share your feedback and we will make sure to pass along your praises to the maintenance team!

Verified Resident 587592 • vrp • 2018

12/27/2018

Very poor communication when resolving a real issue. I??™m very disappointment. I??™m paying 1,700 a month to listen to the neighbors go to the bathroom. I have to run a space heater in my daughters room because the heat isn??™t getting to that area.

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Springs at Knapp's Crossing Manager

01/03/2019

Thank you for taking the time to express your concerns again. Please know we take your concerns seriously and are actively working on making sure we have the best available solution. Have a great day!

Verified Resident 587202 • vrp • 2018

12/26/2018

I moved in when landscaping was still being completed. Was able to move in earlier than expected. Everything was new. Apartment was clean. Some scratches to the kitchen cupboards that was covered with pluck marker. Overall am happy.

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Springs at Knapp's Crossing Manager

01/03/2019

Thank you for taking to time to review Springs at Knapp's Crossing! We're happy to hear that you're feeling right at home and are adjusting well to your new neighborhood! We are committed to ensuring your experience living in our community remains positive, so please feel free to reach out to our management team via phone, email or through your active building resident portal if you ever need assistance. We look forward to seeing you around the neighborhood! Have a great evening!

Verified Resident 586585 • vrp • 2018

12/24/2018

Well-run apartment complex with a tight-ship attitude. It's a mid-to-high-end apartment development for an upscale clientele. Good location with easy accessibility to shopping and accessibility to interstates and easy access to downtown. The rent is market price for Grand Rapids. Potential renters should know that there… See More

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Springs at Knapp's Crossing Manager

01/03/2019

Thank you for taking to time to give such a detailed review of Springs at Knapp's Crossing! We're happy to hear that you're feeling right at home and are adjusting well to your new neighborhood! We are committed to ensuring your experience living in our community remains positive, so please feel free to reach out to our management team via phone, email or through your active building resident portal if you ever need assistance. We look forward to seeing you around the neighborhood! Have a great evening!

Verified Resident 586583 • vrp • 2018

12/24/2018

Nice. Quiet outside....................................................

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10/28/2018

Prospective Resident • Visited 2018

10/26/2018

Excessive fees for everything, including "trash valet" (yes you pay TWO trash fees MONTHLY) because they have insufficient receptacles. Be prepared to dole out a $700 NON REFUNDABLE FEE (not a deposit!) for having two dogs in addition to the $50 a month they will charge… See More

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Springs at Knapp's Crossing Manager

10/28/2018

Thank you for this feedback! We fear they may be some confusion as much of this information is inaccurate. We apologize if there was any confusion with the information you gathered and would encourage you to reach out to the office staff at 616-228-8956 to help clear up your misinformation! Just to clear a few things up, the trash/recycling system is designed to be efficient for our residents. It also helps to keep our community beautiful by not having unsightly dumpsters all over the place. Our application fee is only $60 and our website does not advertise a hot tub but does spotlight our wonderful resort-style heated pool! You ARE correct that you will have someone either living above you or below you, as is the nature of apartment living. If you're looking to avoid that you may want to inquire into a single story condominium living! We would be happy to help Monday-Friday from 9:00-6:00, Saturday from 9:00-5:00, or Sunday from 12:00-4:00! - The Springs at Knapp's Crossing Team

Verified Resident 560021 • vrp • 2018

10/21/2018

Haven??™t been here long by so far really enjoy it People are very friendly andbtje staff is very accommodating. Very neat and clean Well decorated and updated appliances and flooring. Wish they provided a little more storage See More

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Springs at Knapp's Crossing Manager

10/23/2018

Thank you for taking to time to review Springs at Knapp's Crossing. We're happy to hear that you're feeling right at home and are adjusting well to your new neighborhood! We are committed to ensuring your experience living in our community remains positive, so please feel free to reach out to our management team via phone, email or through your active building resident portal if you ever need assistance. We look forward to seeing your around the neighborhood! Have a great evening.

Verified Resident 560014 • vrp • 2018

10/21/2018

Apartments are new and nice open floor plans. Modern club house with fitness, coffee and pool with grill area. GREAT location. Garages available, pets welcome. Can walk to Knapps Corners shopping, movies, restaurants. I bike as the sidewalks are right there and connect to bike trails… See More

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Springs at Knapp's Crossing Manager

10/23/2018

We are so glad to hear that you are enjoying your stay at Springs at Knapp's Crossing! Please feel free to reach out to our staff at any time if you ever do need assistance via phone, email or your active building resident portal. Positive reviews like these make our days so much brighter! Have a wonderful day, and we look forward to seeing you around the neighborhood.

Verified Resident 559817 • vrp • 2018

10/20/2018

First impressions are lasting.....when we moved in there were lots of vacancies and our move in day was pretty hectic. As our delivery got held up up in traffic. I called and asked Aaron if our delivery guys can??™t get everything in could we use an… See More

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Springs at Knapp's Crossing Manager

10/21/2018

Hello Neighbor, We appreciate all feedback, positive and negative, so thank you for taking to the time to review your experience living in our community. We'd like to invite you to please contact the office to discuss your concerns in more detail so that we may receive the opportunity to resolve any outstanding issues to your satisfaction. If there are any specific areas on our property that are in need of some extra attention, it's important for us to know so that we may share this information directly with our landscaping contractor and work to improve our community's aesthetics and curbside appeal in a timely manner. We are open 7 days a week (M-F from 9-6 pm, Saturdays from 9-5 pm and Sundays from noon - 4 pm), and you may reach us via phone, email, office visit, or message/service request via your activebuilding resident portal. We look forward to hearing back from you soon. Have a great day! Sincerely, Springs @ KC Management Team

Verified Resident 550931 • vrp • 2018

10/03/2018

I was the first resident living in this community, and I??™ve watched it grow from construction to the most beautiful community in Grand Rapids. I am very proud to entertain friends in my home and show them my beautiful home. I love the appliances, built in… See More

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Springs at Knapp's Crossing Manager

10/05/2018

Thank you so much for sharing your experience! We know you have many options to choose from so each of us on the team feel very honored that you made the decision to make Springs at Knapp's Crossing your home. Please know that we are here for you and want to make sure that your entire stay with us is pleasant! Thanks again!

Verified Resident 548922 • vrp • 2018

09/29/2018

Overall, we like it here. Wish we had higher end appliances and better quality furnishings for the monthly rest price point. We enjoy the amenities especially the pool this summer. Staff is very friendly and accommodating. Will be happy when construction is completed and landscaping has… See More

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Springs at Knapp's Crossing Manager

10/02/2018

Thank you for you review. We appreciate your feedback and compliments regarding our staff. We would love for you to reach out to us directly with more information regarding your thoughts on our appliances and furnishings as we're always looking to improve our community and our Springs brand across the entire portfolio. We haven't received many other complaints about the appliances so far, so we're intrigued to hear your thoughts and/or suggestions for how we can improve our product moving forward. Please contact the office at 616-228-8956 and allow us the opportunity to hear you out and improve our product. Have a great evening! - KC Staff

Verified Resident 548889 • vrp • 2018

09/29/2018

Everything has been first rate, the apartment, the staff , the complex , the neighbors are friendly and the place is very clean. Having a garage , a car wash , pool , workout area and community events is amazing. Plus the Starbucks coffee in the… See More

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Verified Resident 547527 • vrp • 2018

09/25/2018

For the most part has been good. There has been highs and lows. Move in day was not great but fine since then. Then A/C intake in the loving room is a poor design and the garages are over priced. Maintenance is on point, best in… See More

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Springs at Knapp's Crossing Manager

09/26/2018

Thank you so much for sharing your experience! We know you have many options to choose from so each of us on the team feel very honored that you made the decision to make Springs at Knapp's Crossing your home. Please know that we are here for you and value your feedback! We will make sure to pass your message along to the Maintenance Team! Thanks again!

Verified Resident 547526 • vrp • 2018

09/25/2018

I was transferred to Grand Rapids from the other side of the state and looked at many apartment complexes. Knapps Crossing stood out and was close to my work. The town is filled with a lot of great things to do. See More

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Springs at Knapp's Crossing Manager

09/26/2018

Verified Resident 531228 • vrp • 2018

08/22/2018

In the month that we have lived here so far, the staff was more than accommodating and friendly when we were first moving in. We enjoy our new apartment and our balcony is great! We love the community and look forward to the future in this… See More

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Springs at Knapp's Crossing Manager

08/23/2018

Verified Resident 531194 • vrp • 2018

08/22/2018

The staff has been amazing since the day we moved in. They??™re always friendly when I see them walking around the property. The amenities are amazing and kept clean. It??™s defi a neighborhood we feel safe in.

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Springs at Knapp's Crossing Manager

08/23/2018

•

Updated Review

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Manager

Features & Amenities

Laundry

In-Unit Washer and Dryers

Parking

Garage Parking Available

General

24-Hour Emergency Maintenance
Air Conditioning
BBQ and Picnic Area
Cable and Phone Ready
Car Wash Location on Site
Clubhouse
Coffee Bar
Corporate Unit
Dog Park
Fitness Center
Gated Access
High-Speed Internet
On-Site Maintenance
On-Site Management
Pergola with Seating
Pet Wash Stations
Pets Allowed
Smoke Free Buildings
Swimming Pool
Valet Trash Service

Pets

Cats Allowed
Fee: $300 ~ 350
Restrictions: We welcome 2 pets per apartment home. There is a pet fee of $300 per pet with an additional $50 Poo Prints fee per dog. Pet rent is $25 for a cat and $25 for a dog. Breed restrictions apply. Please call our leasing office for complete pet policy information.
Pet Limit: 2
Comments: No weight limits!
Dogs Allowed
Fee: $300 ~ 350
Restrictions: We welcome 2 pets per apartment home. There is a pet fee of $300 per pet with an additional $50 Poo Prints fee per dog. Pet rent is $25 for a cat and $25 for a dog. Breed restrictions apply. Please call our leasing office for complete pet policy information.
Pet Limit: 2
Comments: No weight limits!

Floor Plans & Pricing

Studio, 1 Bathroom

Price
Price
$1,119
SQ. FT.
525
Available
Avail.
N/A
Model
Studio Grand Courtyard

View Floor Plan

Price
Price
$1,163 - $1,467
SQ. FT.
623
Available
Avail.
3 Units
Model
Studio Grand Overlook

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1 Bedrooms, 1 Bathroom

Price
Price
$1,278 - $1,740
SQ. FT.
760
Available
Avail.
1 Units
Model
1 BR Designer Courtyard

View Floor Plan

Price
Price
$1,318 - $1,804
SQ. FT.
857
Available
Avail.
3 Units
Model
1 BR Designer Overlook

View Floor Plan

Price
Price
$1,328 - $1,860
SQ. FT.
816
Available
Avail.
3 Units
Model
1 BR Grand Courtyard

View Floor Plan

Price
Price
$1,363 - $1,458
SQ. FT.
909
Available
Avail.
N/A
Model
1 BR Grand Overlook

View Floor Plan

Price
Price
$1,507 - $2,033
SQ. FT.
760
Available
Avail.
1 Units
Model
1 BR Designer Courtyard Garage

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$1,549 - $1,719
SQ. FT.
1,088
Available
Avail.
N/A
Model
2 BR Grand Courtyard Garage

View Floor Plan

Price
Price
$1,557
SQ. FT.
1,062
Available
Avail.
N/A
Model
2 BR Designer Courtyard

View Floor Plan

Price
Price
$1,587 - $2,115
SQ. FT.
1,152
Available
Avail.
1 Units
Model
2 BR Designer Overlook

View Floor Plan

Price
Price
$1,632 - $1,964
SQ. FT.
1,088
Available
Avail.
1 Units
Model
2 BR Grand Courtyard

View Floor Plan

Price
Price
$1,654 - $2,052
SQ. FT.
1,062
Available
Avail.
1 Units
Model
2 BR Designer Courtyard Garage

View Floor Plan

Price
Price
$1,668 - $2,022
SQ. FT.
1,185
Available
Avail.
4 Units
Model
2 BR Grand Overlook Garage

View Floor Plan

Price
Price
$1,692 - $2,096
SQ. FT.
1,185
Available
Avail.
1 Units
Model
2 BR Grand Overlook

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
Price
$1,990
SQ. FT.
1,334
Available
Avail.
N/A
Model
3 BR Grand Courtyard

View Floor Plan

Price
Price
$2,055 - $2,603
SQ. FT.
1,430
Available
Avail.
2 Units
Model
3 BR Grand Overlook

View Floor Plan

Price
Price
$2,199 - $2,748
SQ. FT.
1,334
Available
Avail.
1 Units
Model
3 BR Grand Courtyard Garage

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Bordered by thick beautiful trees and rolling green lawns, Springs at Knapp's Crossing is ready to welcome you home. At our luxury community in Grand Rapids, Michigan, we offer Studio, 1, 2 and 3 bedroom apartment homes, so you're sure to find a home that suits your lifestyle. Each of our residences for rent has an option for an attached or detached garage, so you always have a reserved parking space in our gated community. Inside our homes, our open-concept floor plans feel bright and airy, with vaulted 9' ceilings and sleek hardwood-style floors. Additionally, Springs at Knapp's Crossing features state-of-the-art community amenities. Test your strength and agility at the 24-hour fitness center, and let the stress melt away while you lounge at our resort-style swimming pool. Springs at Knapp's Crossing is your home for modern Michigan luxury. We look forward to welcoming you home!

Office Hours

Sunday: 12:00 PM - 04:00 PM
Monday - Friday: 09:00 AM - 06:00 PM
Saturday: 09:00 AM - 05:00 PM

Questions & Answers (1)

Do you offer any short term rentals: Either 3 months or 6 months?

Linda_P230 · July, 15 2018

No answers yet. Be the first to answer.

Frequently Asked

What are noise levels like at Springs at Knapp's Crossing?
The community is rated 3/5 stars, which is considered having moderate noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Springs at Knapp's Crossing?
The community is rated 3/5 stars, signifying moderate satisfaction on average.

How safe is Springs at Knapp's Crossing?
The community is rated 4/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood
The community is rated 4/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4/5 stars, which is considered being very effective on average.

Who manages Springs at Knapp's Crossing?
Continental Properties Company, Inc.*

What is the pet policy at Springs at Knapp's Crossing?
Cats Allowed
Fee: $300 ~ 350
Restrictions: We welcome 2 pets per apartment home. There is a pet fee of $300 per pet with an additional $50 Poo Prints fee per dog. Pet rent is $25 for a cat and $25 for a dog. Breed restrictions apply. Please call our leasing office for complete pet policy information.
Pet Limit: 2
Comments: No weight limits!
Dogs Allowed
Fee: $300 ~ 350
Restrictions: We welcome 2 pets per apartment home. There is a pet fee of $300 per pet with an additional $50 Poo Prints fee per dog. Pet rent is $25 for a cat and $25 for a dog. Breed restrictions apply. Please call our leasing office for complete pet policy information.
Pet Limit: 2
Comments: No weight limits!

What types of floor plans are available?
Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths