#8,457 #13 #157

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ReNew Millbrook

4065 Pointe O' Woods Street SE , Grand Rapids, MI 49508
(21 Reviews)
$1,120 - $2,180/mo
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Move-In Specials (2)

ONEMONTHFREE Qualified Applicants who move in before 4/15/2024 to receive 1 month's free rent concession at move in.

ONEMONTHFREE Qualified applicants who move in before 4/15/2024 to receive 1 month's free rent concession at move in.

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Floor Plans & Pricing

1 Bedroom

East - Cherry Tree

1 Bed, 1 Bath | 725 sq. ft.

$1,165 - $1,725

2 Available Units

See Floor Plan Details

West - Eucalyptus

1 Bed, 1 Bath | 700 sq. ft.

$1,270 - $1,830

2 Available Units

See Floor Plan Details

East - Bonsai

1 Bed, 1 Bath | 700 sq. ft.

$1,175 - $1,735

1 Available Unit

See Floor Plan Details

East II - Mangrove

1 Bed, 1 Bath

$1,120

See Floor Plan Details

2 Bedrooms

Millbrook - Agave

2 Beds, 1 Bath | 1,000 sq. ft.

$1,360 - $2,180

10 Available Units

See Floor Plan Details

East II - Juniper

2 Beds, 1 Bath

$1,185 - $2,005

2 Available Units

See Floor Plan Details

West - Fuchsia

2 Beds, 1 Bath | 900 sq. ft.

$1,335 - $2,155

2 Available Units

See Floor Plan Details

East - Dahlia

2 Beds, 1 Bath | 925 sq. ft.

$1,183 - $1,235

See Floor Plan Details

3 Bedrooms

West - Guava

3 Beds, 2 Baths | 1,100 sq. ft.

$1,655

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B
B

Renter Ratings

C+

Review Ratings

Noise

2.6

Grounds

3.0

Safety

2.0

Office Staff

3.0

Maintenance

2.8

Neighborhood

3.4

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

5

Manager’s Review Engagement

A-

Percentage of reviews responded to

80.00%

Manager’s Review Reply Time

B+

Average time to respond to reviews

5 days

View Community Timeline
View Community Timeline

ReNew Millbrook Reviews

(21)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident 2023 - 2024

3/19/2024

Staff is great

KRYSTIN AND THE OFFICE STAFF WENT ABOVE AND BEYOND TO MAKE SURE MY NEEDS WERE MET AND I WAS HAPPY IN MY COMMUNITY. Great to have caring team members. I like my apartment and location for the price.!!!

    Review Author Icon

    anonymous

    Resident 2023 - 2024

    1/7/2024

    ROACH VILLE

    DO NOT WASTE YOUR MONEY ON THIS PLACE, THEY ARE MONEY HUNGRY AND ARE NOT UP TO CODE WHEN IT COMES TO THE CLEANIESS OF THIS PROPERTY. IT IS INFESTED WITH ROACHES AND THEY WILL LIE TO YOU ABOUT THEM BEING GONE!!!! ASKED MAINTANCE WHY… See More >
      Manager

      1/11/2024

      ReNew Millbrook
      Thank you for reaching out. Our goal is to provide clean, comfortable homes for our residents, so we are troubled to read your comments about pests. We are sorry if you have not felt supported by our team, and we are committed to investigating your concerns promptly. When you have a moment, we urge you to contact our Cares Team at feedback@trinity-pm.com so we may learn more about your observations and provide proper extermination.
      Review Author Icon

      Resident 1213984

      Verified Resident 2021 - 2024

      1/4/2024

      You want me to stay? Lower my rent. You raised my rent. Lower my rent. You raised my rent. Lower my rent. You raised my rent. Lower my rent. You raised my rent. Lower my rent. You raised my rent. Lower my rent.

        Manager

        1/10/2024

        ReNew Millbrook
        We are sorry to see you are disappointed with the pricing of your home, and we appreciate you voicing your concerns here. We certainly want you to feel that we have your best interest in mind and invite you to contact us at renewmillbrook@trinity-pm.com so we may provide insight into our recent changes. We hope to hear from you soon.
        Review Author Icon

        Resident 1195967

        Verified Resident 2023

        11/4/2023

        People are nice. The apartment is okay. The new cabinets are just painted over. We were told they were no roaches. Wanted to make sure because we have a toddler. Everything looked great, but there are definitely roaches. We've been complaining about the bug problem… See More >
          Manager

          11/8/2023

          ReNew Millbrook
          We are so sorry to hear about the discomfort any ongoing pest concerns have caused you and your family. We strive to provide clean facilities for all our residents, and part of our routine maintenance includes pest control services. Still, we would like to learn more about your specific situation and resolve this at the earliest, so please contact our team at renewmillbrook@trinity-pm.com to discuss this further. Thank you for your review, and we look forward to uplifting your experience.
          Review Author Icon

          Resident 1148236

          Verified Resident 2020 - 2023

          6/8/2023

          I moved here in 2020 and the property was HORRIBLE! Ever since trinity/renew has taken over the community and apartment upkeep have been amazing! Very satisfied with the work they have put in and it shows!

            Manager

            6/10/2023

            ReNew Millbrook
            We could not be happier to learn that our recent improvements have left such positive impressions on you! Our team is always committed to providing the best possible service residents can find, so we were more than happy to use our recent management transition as an opportunity to deliver the results our community deserves. Thank you so much for the review.
            Review Author Icon

            Janetiman

            Resident 2015 - 2016

            2/22/2016

            Amazing!!!! So my name is Janet And I actually tried typing this Review 4 other times from my I Phone and kept getting all my information erased. So here's number 5 so you know I really had to tell everyone that reads this how awesome… See More >
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              NurseH2803

              Resident 2015 - 2016

              1/11/2016

              Pointe O' Woods is a great example of what customer service should be! The property manager goes above and beyond the call of duty to make sure the tenants are taken care of. Hallways are clean, the apartment is spacious, and best of all pet… See More >
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                timmonla

                Resident 2015

                8/26/2015

                My roommate and I have been here for a month and have had a great experience so far. From setting up the tour to signing the lease, we have worked directly with the property manager. She has been helpful, friendly, and straightforward-- always making herself… See More >
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                  Betty408

                  Resident 2006 - 2015

                  8/25/2015

                  The property is very nice and quiet. The property has taken a major turn around and the new staff is amazing. The new property manager is friendly and is always willing to listen, she will not drive by without stopping by to wave and say… See More >
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                    KevinM3450

                    Resident 2006 - 2015

                    7/24/2015

                    I have been living at Pointe O woods since 2006, I was planning on moving because the property started to go downhill. Nothing was ever fixed correctly in the unit, kids were always runnin around causing havoc, and when you came to the office nothing… See More >
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                      anonymous

                      Resident 2011 - 2012

                      6/26/2013

                      The first night we lived here, my refrigerator died and all my food and milk spoiled. They did fix it the next day BUT I still lost about $70 worth of food/milk. Our heat stopped working several times throughout the winter months--they accommodated us… See More >
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                        MissBizkits

                        Resident 2010

                        1/11/2010

                        I Like It Here

                        I'm a new tenant and I've had nothing but good experiences here. The manager Ms. Alibasic has been very nice and accomodating. Ive had no trouble with neighbors. The snow is always plowed. For the money, size, and location, this is a great bargain. Thanks… See More >
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                          anonymous

                          Resident 2008 - 2009

                          3/7/2009

                          What a bunch a' -------...

                          First of all I am appaled at the way the tenants are treated, especially if they are minorities, you would think that someone that does not speak close to good English would be empathetic. BUT NO! I have witnessed discrimination and verbal abuse many a… See More >
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                            1SatisfiedTenant

                            Resident 2006 - 2007

                            11/26/2007

                            A Satisfied Tenant!!!

                            Going from homeowner to renter I didn't quite know what to expect. However, after residing at Pointe O' Woods (POW) for one year I can honestly say that I enjoyed my stay. The price for a 1,000 sq. ft. apartment with gas included was unbeatable… See More >
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                              lilylui

                              Resident 2005 - 2007

                              9/28/2007

                              So far very good

                              First of all I would like to say that English is my second language and that you will probably found some grammar errors in my review too.This seems very important for some people when they don't have any other tool in their hands than they… See More >
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                                anonymous

                                Resident 2006 - 2007

                                8/8/2007

                                Manager is the worst

                                I agree completely with "what a joke" subject. You can notice this on one of the previous comments where it says "the Vesna is a great manager", jajaja "the". Anybody who speaks English can see that is wrong. The manager, Vesna, does a horrible job.… See More >
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                                  Staci25

                                  Resident 2005 - 2007

                                  3/9/2007

                                  great apartment

                                  I,ve been living at Pointe O Woods now for almost 2 years. I absolutely love my place. They let me paint my own apartment & it really makes it feel like home. Pointe is so close to everything, especially Florentines. Lat… See More >
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                                    anonymous

                                    Resident 2005 - 2006

                                    1/9/2007

                                    What a joke

                                    Do not be fooled by any of the comments on Eenhoorn properties, the managers are required to go on and write "good" comments about the apartments-… See More >
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                                      anonymous

                                      Resident 2006

                                      12/29/2006

                                      Great Place to Live

                                      I love living at Pointe O Woods its very close to my work and everything else, It is a quiet community and the Vesna is a great manager and the maintenance staff is also great I would recommed this place to anyone.<br><br>Thank you… See More >
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                                        anonymous

                                        Resident 2006

                                        12/20/2006

                                        This place is a living hell

                                        First of all dont be fooled by the 100% rating.. It sounds like the illeterate leasing agent wrote it herself..It has been a living hell since I moved in here.. Problem after problem.. Those onsight storage units someone was talking about, mine was completly molded… See More >
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                                          anonymous

                                          Resident 2002 - 2006

                                          9/5/2006

                                          Very quiet place to live. Extra large apartments. Even have additional storage room.<br>Office staff alvays available, pleasant and nice. Maitenance is answered always in timely manor. For $620 I couldn't finde better place to call home.… See More >

                                            Features & Amenities

                                            Laundry
                                            • Laundry On-Site
                                            Parking
                                            • Carport
                                            • Covered Parking
                                            Pets
                                            • Cats Allowed
                                              Pet Limit: 2. Comments: Cats Welcome Maximum Pets per Apartment: 2 Pet Fee per Pet: $250 Monthly Pet Rent per Pet: $50
                                              Less Info
                                              More Info
                                            • Dogs Allowed
                                              Restrictions: Breed Restrictions: Pit Bull Terrier, Staffordshire Terrier, Doberman Pinscher, Rottweiler, Presa Canarios, Akita, Alaskan Malamute, Wolf-Hybrid, Mastiff, Chow Chow, German Shepherd or any mixes of these breeds.. Pet Limit: 2. Comments: Dogs Welcome (some breed restriction see below) Maximum Pets per Apartment: 2 Pet Fee per Pet: $250 Monthly Pet Rent per Pet: $50
                                              Less Info
                                              More Info
                                            • Assisted Animal Allowed
                                              Pet Limit: 999. Comments: Assistance animals: HUD guidelines define assistant animals as “animals that serve as a reasonable accommodation for persons with disabilities" For more information on the guidelines please contact our leasing office.
                                              Less Info
                                              More Info
                                            • Animal type not listed Allowed
                                            Other
                                            • 24-Hour Management Availability
                                            • Air Conditioner
                                            • Cable & Satellite
                                            • Clubhouse
                                            • Controlled Access
                                            • Dial-up Internet Access
                                            • DishWasher
                                            • Disposal
                                            • Heat
                                            • High-Speed Internet
                                            • Individual Climate Control
                                            • Large Closets
                                            • On-Site Maintenance
                                            • On-Site Management
                                            • Patio
                                            • Pets Allowed
                                            • Pool
                                            • Private Balcony
                                            • Private Patio
                                            • Range
                                            • Refrigerator
                                            • Storage Space
                                            • View
                                            • Window Coverings
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                                            Leasing

                                            Welcome to ReNew Millbrook, conveniently located on the southeast side of Grand Rapids. Our pet-friendly community offers spacious two-bedroom one-bathroom apartment homes featuring: Fully Equipped Kitchen Plank-Vinyl Flooring Breakfast Nook Formal Dining Room Private Storage Air Conditioning Entrance Intercom System Take a stroll through our community and enjoy the lush landscaping. We offer off-street parking and optional carports. A short drive takes you to shopping, dining, and entertainment including Mediterranean Island International Foods, Big Shawn s Cheesesteaks, and Burgis Park. Enjoy easy access to I-96, Hwy 131, and Hwy-6 as well as Gerald R Ford International Airport. Tour today and discover your new home at ReNew Millbrook.
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                                            Office Hours

                                            • Sunday: Closed
                                            • Monday - Friday: 09:00 AM - 05:30 PM
                                            • Saturday: 10:00 AM - 02:00 PM
                                            This community is managed by

                                            Trinity Property Consultants

                                            B+
                                            B+
                                            Communities
                                            163

                                            Questions & Answers (1)

                                            Anonymous
                                            Asked on: 03/19/2018
                                            Q: What is security like?
                                            Anonymous
                                            Answered on: 09/06/2023
                                            A: There isn't any

                                            Frequently Asked

                                            Based on 21 number of votes by renters, ReNew Millbrook is currently rated 3.3 out of 5 stars.
                                            ReNew Millbrook is rated 3/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                            ReNew Millbrook is rated 2.8/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                            ReNew Millbrook is rated 2.6/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                            ReNew Millbrook is rated 2/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                            ReNew Millbrook is rated 3.4/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                            ReNew Millbrook is rated 3/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                            Managers have responded to 80% of their community reviews in the past year.
                                            Managers have replied within 5 days to their community reviews in the past year.
                                            Trinity Property Consultants
                                            Cats Allowed
                                            Pet Limit: 2
                                            Comments: Cats Welcome Maximum Pets per Apartment: 2 Pet Fee per Pet: $250 Monthly Pet Rent per Pet: $50
                                            Dogs Allowed
                                            Restrictions: Breed Restrictions: Pit Bull Terrier, Staffordshire Terrier, Doberman Pinscher, Rottweiler, Presa Canarios, Akita, Alaskan Malamute, Wolf-Hybrid, Mastiff, Chow Chow, German Shepherd or any mixes of these breeds.
                                            Pet Limit: 2
                                            Comments: Dogs Welcome (some breed restriction see below) Maximum Pets per Apartment: 2 Pet Fee per Pet: $250 Monthly Pet Rent per Pet: $50
                                            Assisted Animal Allowed
                                            Pet Limit: 999
                                            Comments: Assistance animals: HUD guidelines define assistant animals as “animals that serve as a reasonable accommodation for persons with disabilities" For more information on the guidelines please contact our leasing office.
                                            Animal type not listed Allowed
                                            1 Bed, 1 Bath
                                            2 Beds, 1 Bath
                                            3 Beds, 2 Baths
                                            ONEMONTHFREE Qualified Applicants who move in before 4/15/2024 to receive 1 month's free rent concession at move in.

                                            Check Availability

                                            ReNew Millbrook

                                            March 2024

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                                            Baths

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                                            ReNew Millbrook is a 700 - 1,100 sq. ft. apartment in Grand Rapids in zip code 49508. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,120 - $2,180. Nearby cities include East Grand Rapids, Ada, Kentwood, Wyoming, and Comstock Park.

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