Waters House Apartments
#15,957 #23 #320

What is epIQ?

Waters House Apartments

500 East Fulton Street, Grand Rapids, MI 49503
(51 Reviews)
$949 - $1,593/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

See Floor Plan Details

2 Bedrooms

2 Beds, 1 Bath

See Floor Plan Details

2 Beds, 2 Baths

See Floor Plan Details

Studio

Studio, 1 Bath

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

D
D

Renter Ratings

D

Review Ratings

Noise

1.0

Grounds

2.0

Safety

2.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

3.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Waters House Apartments Reviews

(51)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

anonymous

Resident ā€¢ 2020 - 2023

7/21/2023

Do not spend your money here. I lived here for four years and in the last year specifically, the staff they hired were incompetent, unkind, dismissive, and condescending towards me on multiple occasions. Unwelcoming, I was scared to have to talk to them, even whenā€¦Ā See More >
    Review Author Icon

    Kellie_R944

    Resident ā€¢ 2017 - 2019

    5/7/2020

    I use to love living there then it went from family owned to corporate owned and it was horrible. Staff was constantly rotating out and would rarely see the same people. Me and my roommates were moving out and I talked to a staff memberā€¦Ā See More >
      Review Author Icon

      anonymous

      Resident ā€¢ 2017 - 2019

      9/30/2019

      While there were a few issues with the previous management, at least the building was clean and relatively well-run. Watershouse has really gone downhill with the new DTN management. We really thought a professional management company would provide a positive change, but the only goodā€¦Ā See More >
        Review Author Icon

        mikedebowski

        Resident ā€¢ 2015 - 2017

        5/31/2017

        This was the best renting situation I've ever experienced (of the five different apartments I've lived in). The condition of these apartments is excellent, the value is great, and the location is within walking distance of downtown, Eastown, and Wealthy Street. Parking is generally plentifulā€¦Ā See More >
          Review Author Icon

          anonymous

          Resident ā€¢ 2012 - 2017

          1/14/2017

          I lived in the Waters House Apartments for several years. I highly encourage anyone moving to the Grand Rapids area to look at their apartments. The location is the best for living in Grand Rapids and enjoying what it has to offer. There is noā€¦Ā See More >
            Review Author Icon

            anonymous

            prospective ā€¢ Visited 2016

            12/12/2016

            The guy who runs this place is a scam artist! We had some prior noise complaints at our old apartment (170 year old heritage hill home, it's bound to happen) and were upfront and honest about them. He proceeded to charge us $150 for applicationsā€¦Ā See More >
              Review Author Icon

              anonymous

              Resident ā€¢ 2014 - 2015

              11/28/2016

              Do not rent here. The guy who runs the place (the owner's son) is a creeper! He asks you to sign a document that allows him to enter your apartment whenever is necessary. He states that it's "so he can drop offā€¦Ā See More >
                Review Author Icon

                anonymous

                Resident ā€¢ 2014 - 2016

                6/13/2016

                My significant other and I lived in Waters House for 2 years and we had a wonderful experience. Mike and Sally, the landlords, were always friendly, helpful, and very accessible when issues arose. We loved the space in our apartment and thought that rent pricesā€¦Ā See More >
                  Review Author Icon

                  anonymous

                  Resident ā€¢ 2014 - 2015

                  6/1/2015

                  The staff are always willing to help with any problems that may come up and quickly fix them. Mike and Sally knew me by name and always said hello when they saw me walking down the hall. They took great pride in their property andā€¦Ā See More >
                    Review Author Icon

                    kara_n_mitchell

                    Resident ā€¢ 2014 - 2015

                    4/13/2015

                    I lived in Waters House Apartments for a year. I would have stayed longer but moved in with a friend. I loved living in this apartment. I had just moved to Grand Rapids and could not have asked for a better location. It is withinā€¦Ā See More >
                      Review Author Icon

                      anonymous

                      Resident ā€¢ 2012 - 2014

                      12/11/2014

                      Waters House is outdated, and yet charges market rate rent. The windows are old, sometimes won't open, or slam down when you want it to stay open. The bathroom nor the kitchen have exhaust fans, so when you take a shower the fire alarm goesā€¦Ā See More >
                        Review Author Icon

                        katieloo13

                        Resident ā€¢ 2012 - 2014

                        5/19/2014

                        I lived at the Waters House Apartments for a little over 1 1/2 years. I absolutely loved living here and would recommend (and have recommended) this apartment complex to anybody looking for an affordable place to live in Grand Rapids. As a graduateā€¦Ā See More >
                          Review Author Icon

                          anonymous

                          Resident ā€¢ 2011 - 2014

                          1/12/2014

                          I lived at the Waters House Apartments for almost three years while in graduate school and I could not have picked a better apartment complex. I had heard horror stories from friends who had lived in Grand Rapids about apartment break-ins. But I always feltā€¦Ā See More >
                            Review Author Icon

                            anonymous

                            Resident ā€¢ 2012 - 2013

                            11/21/2013

                            WOW, I've lived in many places and this has by far been the worst. When I initially moved into this complex I enjoy it; downtown locations was a plus, and Linda, who previously managed it was great and even waived my application fee because Iā€¦Ā See More >
                              Review Author Icon

                              anonymous

                              Resident ā€¢ 2013

                              11/6/2013

                              This is one of the most horrible places I have ever lived at. No balcony.When you cook the smoke stays in the apartment because there is no balcony. You are just trapped.The rent is very expensive for the kind of apartment you are given. Theā€¦Ā See More >
                                Review Author Icon

                                anonymous

                                Resident ā€¢ 2012 - 2013

                                9/10/2013

                                This apartment complex is a great place to live!! It is clean, well maintained, friendly staff, fair prices, and walking distance to downtown. Any maintenance issues I had was fixed right away. I always found a parking spot and usually close toā€¦Ā See More >
                                  Review Author Icon

                                  happyhappy358

                                  Resident ā€¢ 2010 - 2013

                                  8/8/2013

                                  My husband and I lived at the Watershouse for 2 years before having our first child and then for a year with our young son. We could not have been HAPPIER! The staff is kind, helpful and very avaialable. The premisis isā€¦Ā See More >
                                    Review Author Icon

                                    drunkenringsk

                                    Resident ā€¢ 2013

                                    5/22/2013

                                    As much as I could say I wish I would recommend this place, I really wouldn't. I've lived in really crappy apartments and have had better experiences. The people who manage the apartment are nice and you can get to know them by name, unfortunatelyā€¦Ā See More >
                                      Review Author Icon

                                      wa5price

                                      Resident ā€¢ 2011 - 2012

                                      12/29/2012

                                      My partner and I lived in the Waters House for a little over a year, why we moved I do not know. We really love these apartments. Linda the landlady was very nice! The hallways were always clean, and the lobby was also nice. Theseā€¦Ā See More >
                                        Review Author Icon

                                        garywelch

                                        Resident ā€¢ 2005 - 2012

                                        7/25/2012

                                        I rented a 2 bedroom apartment at The Watershouse Apartments for almost 7 yrs and it was the best place I ever rented from ever. I have moved around alot in my life and they were the best place ever. I moved out of stateā€¦Ā See More >
                                          Review Author Icon

                                          anonymous

                                          Resident ā€¢ 2010 - 2012

                                          6/26/2012

                                          I can definitely recommend the Waters House. Very reasonable rent and a great staff. I lived there for two years and didn't have anything to complain about. Great location too. Linda is very good at delivering packages you get from UPS, etc.ā€¦Ā See More >
                                            Review Author Icon

                                            anonymous

                                            Resident ā€¢ 2011 - 2012

                                            6/24/2012

                                            I lived here for one year and had a very positive experience. Michael and Linda are both great people and will do their best to help you out. The Perks: -Easy access to downtown. -Free Heat! -Wonderful staff. -Carports are great for winter. (Need to pay extra fee butā€¦Ā See More >
                                              Review Author Icon

                                              Accty

                                              Resident ā€¢ 2008 - 2012

                                              6/24/2012

                                              I recently moved out this apt due to relocating to different state. During my 4 years of stay, I never had issues with other tenant or staff. You would have great mix of other tenants - working professionals, college students, and elders. Therefore, whenā€¦Ā See More >
                                                Review Author Icon

                                                anonymous

                                                Resident ā€¢ 2010 - 2012

                                                6/14/2012

                                                I've never lived in an apartment complex before (recently divorced) so I was expecting the worst! What a great place. Walk to downtown, Blues on the Mall, ArtPrize. Off street parking. Spotlessly clean. They respond to any maintenance issues immediately.ā€¦Ā See More >
                                                  Review Author Icon

                                                  anonymous

                                                  Resident ā€¢ 2011 - 2012

                                                  6/9/2012

                                                  We lived here for one year and never had any problems. It was quiet and comfortable. Linda and Michael are both wonderful and quickly addressed any maintenance issues and other concerns. We enjoyed the pool (never noticed it being dirty as the reviewer before meā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Pets
                                                    • Cats Allowed
                                                      Deposit: Required. Rent: Required
                                                      Less Info
                                                      More Info
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
                                                    This community is managed by

                                                    DTN Management Co

                                                    F
                                                    F
                                                    Communities
                                                    101

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā Are there surveillance cameras on site?

                                                    Frequently Asked

                                                    Based on 51 number of votes by renters, Waters House Apartments is currently rated 4.2 out of 5 stars.
                                                    Waters House Apartments is rated 2/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Waters House Apartments is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Waters House Apartments is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Waters House Apartments is rated 2/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Waters House Apartments is rated 3/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                                    Waters House Apartments is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    DTN Management Co
                                                    Cats Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    Check Availability

                                                    Waters House Apartments

                                                    March 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Is this your community?

                                                    Claim your community to update listing information, capture leads, and respond to reviews!

                                                    Waters House Apartments is an apartment in Grand Rapids in zip code 49503. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,593. Nearby cities include East Grand Rapids, Ada, Kentwood, Wyoming, and Comstock Park.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.