We lived here for one year and never had any problems. It was quiet and comfortable. Linda and Michael are both wonderful and quickly addressed any maintenance issues and other concerns.
We enjoyed the pool (never noticed it being dirty as the reviewer before me wrote) and proximity to downtown Grand Rapids and Fulton St. Farmer's Market.
Parking is tight in the lot, but there's never a problem getting parking on the street if you get home late. We shelled out the extra money for parking spots in the winter and it was well worth it.
Bottom line: Safe, comfortable, pleasant, quiet. If we were still in GR we'd still be living there.