Number of reviews in the past 365 days | 22 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 8.59 days |
Contact Property
Drawbridge Apartments East
36420 Union Lake Road
Harrison Township, MI 48045
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 22 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 8.59 days |
Thank you for your review of Drawbridge Apartments! We know these are trying times and we just want to remain a constant bright spot for all prospects and residents. Sincerely, Drawbridge Management
Thank you for your review! We are happy to hear that it's been really good! Sincerely, Drawbridge Apartments East Management
It's great to hear that you love the Parcel Pending! We were so excited to bring this new feature to our property! Thank you for taking the time to leave us a review, too! Sincerely, Drawbridge Apartments East Management
This just absolutely warms my heart. Thank you SO much! We are always sad to see any resident go but we wish you nothing but the best in your future endeavors. Thank you for your residency at Drawbridge! Sincerely, Drawbridge Management 586.791.7100
Thank you for being a verified resident and taking the time to leave a review! We appreciate the feedback! It makes us so happy to read this and hope you continue to love our community for years to come! Sincerely, Brittany Merrell - Executive Manager [email protected]
Thank you so much! We appreciate you being a verified resident and leaving such a wonderful review! Sincerely, Brittany Merrell - Executive Manager [email protected]
Thank you so much for your kind words and noticing our staff's hard work! We appreciate you taking the time to write a review and acknowledge the great things in our community! Sincerely, Brittany Merrell - Executive Manager [email protected]
Thank you much for this amazing review! We are so happy to hear that move in process was made easy for you! Sincerely, Brittany Merrell - Executive Manager [email protected]
Hello! Thank you for making us aware of your concerns. I appreciate you giving us a chance to rectify the issues you are facing. Please, don't ever hesitate to reach out to me directly! If you could call the office or send me an email to let me know what building you are in, I would appreciate it! That way I can get it addressed for you. You can also add your service request online using the resident portal. Sincerely, Brittany Merrell - Executive Manager [email protected]
Thank you so much for taking the time to write such an awesome review! We love it when our residents are so happy! Sincerely, Brittany Merrell - Executive Manager [email protected]
Thank you for bringing your concerns to our attention. I would like to make sure that you have the correct contact information for the office. All incoming calls are recorded so that even if we miss them, we can return the call. Please reach out to me directly so that we can address all of your concerns immediately. Sincerely, Brittany Merrell - Executive Manager [email protected] 586.791.7100
Thank you so much for this kind and amazing review! We are so happy to hear that the transition went well! Sincerely, Brittany Merrell - Executive Manager [email protected]
Thank you for your review! We are happy to hear that you are loving your new home here at Drawbridge Apartments! Sincerely, Brittany Merrell - Executive Manager
We appreciate your kind words! It means a lot to us when residents take the time to provide reviews! We hope you continue to enjoy your time at Drawbridge! Sincerely, Brittany Merrell - Executive Manager [email protected] 586-791-7100
Hello, I don't believe I have had the chance to speak to you about your countertops or any repiars/replacements that were needed. I would be more than happy to talk to you if you would like to reach out to me directly. I look forward to hearing from you so we can resolve your issue! Sincerely, Brittany Merrell - Property Manager [email protected] 586.791.7100
Thank you for your review of Drawbridge Apartments! We know these are trying times and we just want to remain a constant bright spot for all prospects and residents. Sincerely, Drawbridge Management
Thank you for your review of Drawbridge Apartments. I apologize about any inconvenience you have experienced, I would love to be able to assist in correcting the situation for you completely. Please contact the office so we can further assist. Sincerely, Drawbridge Management
Thank you for your review of Drawbridge Apartments! We do our best to complete work orders within 48 hours of receiving, unfortunately some delays due to the COVID-19 but we are still trying to maintain as much as we can. Sincerely, Drawbridge Management
Thank you for your review of Drawbridge Apartments! We know these are trying times and we just want to remain a constant bright spot for all prospects and residents. Sincerely, Drawbridge Management
Thank you for your review of Drawbridge Apartments! We apologize about any inconvenience you have experienced during your time, we do now have a housekeeper we can try to assist with correcting any issues. Sincerely, Drawbridge Management
Thank you for your review of Drawbridge Apartments. We apologize about any inconvenience you have experienced during your time. I can for sure address issues with the Pest Treatment company to ensure that we are finding the best solutions to all problems. I will make sure to meet with the staff as we are going through some changes to ensure we maintain the best customer service possible. Sincerely, Drawbridge Management
Thank you for this amazing review! It's so awesome to see so many 5-star reviews from happy residents! Sincerely, Brittany Merrell - Property Manager [email protected] 586.791.7100
We are so pleased to hear that you had a pleasant move in experience. Thank you for writing this review and giving us your feedback, too! Sincerely, Brittany Merrell - Property Manager [email protected] 586.791.7100
Thank you! This means a lot to us! I will be sure to share your kind words with the staff, too. Sincerely, Brittany Merrell - Property Manager [email protected] 586.791.7100
Thank you for this great review! I am so happy to hear you would recommend Drawbridge Apartments East to anyone, don't forget we do offer referral rewards! We love our fur babies here, don't be shy and come into the office to get them some treats! All staff works hard to ensure our grounds are looking the best, I cannot wait to share this with our team - this will absolutely make their day! Thank you again, Ashlee Juricny Property Manager Drawbridge Apartments East 586-791-7100
$800 - $910
800
3 Units
1 Bdrm 1 Bath
$835 - $875
800
N/A
1 Bdrm 1 Bath Barrier Free
$900 - $970
900
1 Units
2 Bdrm 1 Bath
$930 - $1,025
900
1 Units
2 Bdrm 1 Bath Barrier Free
Drawbridge Apartments is one of the best apartment communities in Harrison Township, in Macomb County. Picture coming home every day to beautifully landscaped grounds, comfortable apartment homes, and thoughtful amenities tailored to enhance your life. Located in Boat City (aka Harrison Township), with easy access to I-94 and I-696, Drawbridge Apartments are around the corner from Metro Beach and minutes away from Macomb Community College, as well as all of the shopping, dining, and entertainment that nearby Detroit has to offer. Drawbridge Apartments provides its residents a wide selection of unique one and two bedroom apartment homes featuring huge closets and unique layouts, plus incredible community amenities like a custom-built, heated pool, 24-hour fitness center, and sauna. We’d love to give you a tour of our pet-friendly community so you can see for yourself why our residents love our staff and their apartment homes.
Please allow up to 24 hours for your answer to be visible to the public.
Contact Property
Drawbridge Apartments East
36420 Union Lake Road
Harrison Township, MI 48045