Review History for anonymous

The Shores of Lake St. Clair


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anonymous

Resident 2014 - 2015

7/3/2015

I have to say I am extremely disappointed, I have to put up with noise all the time from both the upstairs unit, and the unit behind me playing music that comes through the walls at all hours. They just look to grab as much money out of you as they can. The late fee here are outrageous, 50.00 on day 2, and 5.00 a day for everyday after that. The lake is filled with decayed vegetation, and dead animals floating in the water, and reeks. No maintenance ever gets done without constantly having to call or email the office constantly. They have a maintenance guarantee, but never tell you, or admit to anything that would cause them to return your rent to you. They claim to have an club house that is open 24 hours, which is only partly true, you can access the fitness room and sauna, but the main club house and pool table and business center are locked up. When it comes time to renew, they do not notify you as they are supposed to, but penalize you if you do the same thing. Sidewalk lighting is not functioning in some areas making it extremely dark at night. I have had a problem with my dryer since the day that I moved in, I asked them to fix it no less than 8 times, I even took a day off work, and they did not bother to show up, or notify me until 3 pm that day, that no one was coming. They scheduled it for the next day a Saturday, and again never bother to show up. The only good I can say is that the staff is polite, and "SEEM" to empathize with you, but sadly its all talk, nothing ever gets done unless you threaten to call corporate.

    Review 22 out of 95

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    The Shores of Lake St. Clair

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