I lived at Crown Pointe last spring and had a wonderful experience there. The office people were very personable and friendly. I only lived there for six months and both women new my name and who I was. There is a 24 hour on call maintaince which was extremely helpful when in the middle of the night my toilet started overflowing. I would agree with the last comment that I also did not get to know my neighbors, but at the same time I never had a problem with noise or any issues with other tenants. Parking was awesome because you get your own garage, however if you have a second car parking can be scarce at night. The location is perfect. It is in walking distance of fast food, a grocery store, and tanning:) So again I was very comfortable living there for the short time that I did, and the rent was extremely affordable compared to many other places in Holland. It is also a quick commute to Hope College for students who are interesting in living off campus. I stayed for a short time because I am a student and this semester I am studying off campus, otherwise I would still be renting from Crown Pointe.