It isn't a bad place to live but really isn't the best. My neighbors play loud music and the bass of it wakes me up. I called the office and they won't do anything about it. They said I have to call the police. Most of the office people are nice except the one that sits in the back office. I live on the bottom floor and my bedroom flooded, and they didn't seem to care because they weren't going to have someone clean it up. There's never anywhere to park. My buzzer only works sometimes, my garage door only works sometimes. I've told them about it but they won't fix it. They made me renew my lease 5 months in advanced otherwise I'd have to pay an extra $200 a month. I'm just really disappointed with this place.
Manager
11/19/2018
Crown Pointe Apartments
Wow- I'm so sorry to hear you're unhappy with your rental experience at our community. Our goal is to ensure that all of our residents are responded to promptly and their concerns are addressed quickly to the best of our ability. I'd love to hear more about your concerns so we can address them appropriately, but before we can do that, I need to know who you are. Please feel free to reach out to me directly at lmiddendorf@monarchinvestment.com. Thank you.