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Springbrook Meadows

 
 
 
 
 
 

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Sarmstr • Resident 2009 - 2010 Recommended
Reviewed 04/20/2011
I lived here for one year. I loved my time living here. The location was good if you worked around the area or even Lansing as that was only about 30 minutes away. The grounds were kept cleaned and well maintained. The apartment was in good condition when I moved in. I didnt notice any particular draftiness with the windows or poor insulation. Maintenance was always prompt. The only complaint that I have was that when I moved in necessary maintenance had not been completed and the maintenance guys were still in there; and, I cant remember the name of who this woman was with the leasing office but I made it very clear to her when we would arriving to claim the keys and move in as we were on a tight schedule. When we arrived she wasnt there, she had left the little sign in the door claiming she had gone to lunch and would be back at 12:30, this was at twelve. At 1:15 we finally pestered the maintenance guys to call her and figure out when she was coming as we couldnt enter the apartment and move anything in since we hadnt yet signed the lease. She finally showed up at 1:40, no apology, no remorse, acted like we were the biggest inconvenience in the world. I was shocked at her absolute lack of professionalism and customer service skills, especially since my boyfriend works in the rental community and knows the standard. Other than that, we loved living there, noise was minimal, and location was good to shopping areas. We left becuase we decided to buy a home.
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