2951 Pheasant Run, Jackson, MI 49202
Springport Glen Apartments
Resident • 2012 - 2014 Recommended
I have never had a better experience with any staff, maintenance crew or rental environment than I've had here. I have had nothing but accommodating, empathetic and honest interactions the entire time I've lived here. I am a resident at Springport Glen, and have chosen to move into a townhouse at Kingsbrooke (only for more space) because it is owned by the same company; and I will have the pleasure of keeping the same office and maintenance staff. Any concerns I have ever raised, although they rarely occurred and were minor, were addressed promptly and appropriately. In all situations, the staff has gone above and beyond what has been necessary to mend these minor inconveniences. Also, they are highly communicative; thus avoiding the impression that any/all concerns are not of the utmost urgency and importance. The office and maintenance staff are personable, respectful and diligent. On several occasions, I have stopped into the office just to visit; and always leave smiling. They are invested in myself and my children as more than residents. They are all highly skilled in building and maintaining rapport. I have lived here in comfort for the entirety of my leases; and my expectations are often exceeded when I come home to see the beautiful, maintained landscaping and grounds. Over my leasing period, more than several improvements to all aspects of the property have been made. I cannot speak more highly of the office and maintenance staff, and the comfort I have felt while living here. I give every bit of recommendation that this is a wonderful place to live. I find the prior reviews shocking and inaccurate. I will continue as a resident until I decide to purchase a home.
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