B-

Willows on Twin Ponds

5425 Brooklyn Road, Jackson, MI 49201
5425 Brooklyn Road, Jackson, MI 49201

Floor Plans

Check Availability

Willows on Twin Ponds

 
 
 
 
 
 

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade N/A

Ratings & Reviews (28 Reviews)

Filter
  • 5 out of 5
  • 4 out of 5
  • 3 out of 5
  • 2 out of 5
  • 1 out of 5
No reviews match your search.
Jan & Terry Akers • Resident 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/10/2020
We have lived at Willows on Twin Ponds going on 2 years now and could not be more pleased! When we moved in our apartment had just been upgraded with new carpet, fresh paint, new appliances, cupboards and counter tops, plus new bathroom fixtures as well!… See More
Useful    0
Thanks for voting!
Report
Joan Hummer • Resident 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/27/2020
Willows on Twin Ponds is home to me! I moved in 2 years ago and have found the manager and her maintenance staff to be both caring and personable! Maintenance is always helpful and efficient. I enjoy that this is a quiet non-smoking community with many… See More
Useful    0
Thanks for voting!
Report
SueCorwin • Resident 2016 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/25/2020
Beautiful and peacefully quiet "Willows on Twin Ponds" is found among nature, including God's creatures both big and small. Three levels of apartments in each building provides an ever-changing view with pleasant breezes through the windows. These apartments are efficiently designed with an open end concept.… See More
Useful    0
Thanks for voting!
Report
Resident 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/17/2020
We are in between houses and hadn't lived in an apartment in 20 years, but couldn't be happier. The office and maintenance staff are awesome. We were having a problem with our toilet on a late Friday afternoon, and they were out within half an hour… See More
Useful    0
Thanks for voting!
Report
Resident 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/10/2020
It is so peaceful here and the setting is so BEAUTIFUL! I moved out of an apartment in Jackson a couple of years ago. The manager is on top of any and all problems, and it is so great that people are expected to live by… See More
Useful    0
Thanks for voting!
Report
Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/14/2020
---- the Apartment manager she is so rude and distressful. She decides who get to have a dog and who can not. She decides who has to follow the lease rules and who can have free range. One of the most unhappy person I have ever… See More
Useful    0
Thanks for voting!
Report
C Craft • Resident 1994 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/22/2019
I have resided here since 1989, almost thirty years and plan to renew my lease again in August! This place has the most thoughtful management and maintenance staff. Over the years I have had several health issues and they have been here for me for so… See More
Useful    0
Thanks for voting!
Report
Diana Fisher • Resident 2016 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/22/2019
Willows on twin ponds is a great place to live! It's very safe and the employees are very respectful and kind. If anything breaks they are there right away to fix it. I do not have to worry about anything. I can't think of anywhere else… See More
Useful    0
Thanks for voting!
Report
Kathy Wilkins • Resident 2013 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/21/2019
Having resided at Willows on Twin Ponds for six years now, I feel I am truly qualified to make a recommendation about my home here at Willows on Twin Ponds! The apartment manager continually strives to create a friendly home like environment for all the residents… See More
Useful    0
Thanks for voting!
Report
Marie Hinton • Resident 2009 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/20/2019
I have lived at Willows on Twin Ponds for 9-1/2 years. The complex is a very pleasant place to live. The laundry room is all updated. The apartments are very clean and updated as well. The staff is quite friendly and very helpful if you need… See More
Useful    0
Thanks for voting!
Report
Prospective Resident Visited 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/25/2019
I had an appointment to look at an apartment today with my daughter, whom I pulled out of school to look at it, when I got there, the door was locked, I knocked and a lady came to the door, I told her my name and… See More
Useful    0
Thanks for voting!
Report
Resident 2007 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/04/2018
I have resided at "Willows on Twin Ponds" for the past 11 years. This apartment community is the most professionally operated in all of the Jackson area! The grounds are beautifully maintained by the maintenance staff, everything is so clean and my trash is picked up… See More
Useful    0
Thanks for voting!
Report
Ship777 • Former Resident 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/23/2018
Dirty shag carpeting, poor ventilation that can easily cause mold build up, they don't care about people and just do their job to the minimal, owners must be thee cheapest people alive, even in these tiny --- apartments they can't opt to upgrade anything, walls are… See More
Useful    2
Thanks for voting!
Report
Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/10/2017
The lady at the front needs to be a prison guard or a probation officer if she wants to give people a hard time, this isn't the profession to do it. Take your miserable po-dunk --- to a psychologist and get your issues sorted out before… See More
Useful    2
Thanks for voting!
Report
Gretchen_R453 • Resident 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/22/2017
Four years ago, a new job required me to move downstate. I spent a year in charming Tecumseh in a ho-hum apartment before finding Willows. Wish I'd found it sooner. There are several unique amenities to consider: parking, aethestics, balconies, landscape, laundry. 1) Normally, carports are… See More
Useful    0
Thanks for voting!
Report
Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/22/2017
The maintenance people complain about everything, driving, dirt, if you fart, loud, if your vehicle is a little loud.... apartments are nice but it's really not worth all the hassle, complain about the dirt on the steps outside really!!!! I heard them tell my neighbor... seriously… See More
Useful    1
Thanks for voting!
Report
chloe1973 • Resident 2010 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/20/2017
This apartment community is fantastic. It saddens me to see so many negative reviews on here, but many of them go back to the former owner who did not take care of the apartments nor its residents. SO thankful for the new owner who took over… See More
Useful    0
Thanks for voting!
Report
Resident 2014 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/17/2017
I generally hate apartment living, but renting at Willows has been different. For one, I don't often feel as if I'm living on a crowded apartment community. The view from my living room is very beautiful, overlooking the ponds and woods beyond. Also, there is a… See More
Useful    0
Thanks for voting!
Report
Resident 2008 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/15/2016
Whatever you do, do not move in here. The manager will do whatever it takes to make your life hell. I have never met a more heartless individual. She will look for reasons to harass you. Do not let her "sweet" act fool you. Everyone is… See More
Useful    1
Thanks for voting!
Report
Resident 2013 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/09/2015
The landlord has been harassing us on a weekly basis for everything she can think of. It didn't start until I stopped paying in cash payments (1 year after my initial lease). Which she said, for the first year, was the only kind of payment they'd… See More
Useful    1
Thanks for voting!
Report
Resident 2013 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/27/2014
The overall people here are very friendly. The noise level living below is horrible i listen to the neighbors upstairs kids running tell one in the morning. Since she hired her husband as the head of keeping up things it does not get kept up the… See More
Useful    1
Thanks for voting!
Report
Resident 2011 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/01/2014
My family has lived here for the past two years and we couldn't be happier! We rented a home where we had truly terrible landlord who never took care of anything! Here our issues are taken care of in a very prompt manner! We have been… See More
Useful    0
Thanks for voting!
Report
Resident 2011 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/28/2014
when we first moved into willows it was nice. but then we came back after a few months being gone. WE started smelling exhaust and having carbon monixed coming out. they denied it and also got there heating guy come out and they denied it so… See More
Useful    0
Thanks for voting!
Report
msjsandman • Resident 2010 - 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/20/2011
Do not move into this apt. complex. When we were first searching for an apt., our first problem came when the leasing mgr. told us to hurry up and make a decision, because space was limited, and she only had one apt. open that fit our… See More
Useful    0
Thanks for voting!
Report
wolverine2001 • Resident 2008 - 2009
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/21/2009
This is the most peaceful apartment community we have ever resided at! They make us feel like we are all family but are not intrusive in our lives like family can be. We have been here for just over a year and plan to stay here… See More
Useful    0
Thanks for voting!
Report
 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Useful    
Thanks for voting!  

Manager

 
·

Features & Amenities

Laundry

  • Laundry Connections in Unit
  • Laundry On-Site
  • Laundry in Units

Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.

Pets

  • Dogs Allowed
    Deposit: Required
    Rent: Required
    Restrictions: Breed restrictions apply.
  • Cats Allowed
    Deposit: Required
    Rent: Required

Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

Floor Plans & Pricing

Studio, 1 Bathroom

  • Price
    Price

    $768

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    Studio

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $678

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 1 Bathroom

  • Price
    Price

    $758

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Questions & Answers (1)

Your question has been submitted!

Please allow up to 24 hours for your answer to be visible to the public.

·
Type your answer:
Please allow up to 24 hours for your answer to be visible to the public.

What is security like?

Anonymous · March, 19 2018
Please allow up to 24 hours for your answer to be visible to the public.
No answers yet. Be the first to answer.

Frequently Asked

What are noise levels like at Willows on Twin Ponds?
The community is rated 4.7/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Willows on Twin Ponds?
The community is rated 4.5/5 stars, signifying extreme satisfaction on average.

How safe is Willows on Twin Ponds?
The community is rated 4.7/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.3/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4.5/5 stars, which is considered being extremely effective on average.

What is the pet policy at Willows on Twin Ponds?
Dogs Allowed
Deposit: Required
Rent: Required
Restrictions: Breed restrictions apply.
Cats Allowed
Deposit: Required
Rent: Required

What types of floor plans are available?
Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 1 Bath


Similar Properties

Willows on Twin Ponds is an apartment in Jackson in zip code 49201. This community has a Studio - 2 bedroom, 1 bathroom, and is for rent for $678 - $768. Nearby cities include Concord, Leslie, Brooklyn, Springport, and Albion. 49202, 49203, 49237, 49251, and 49230 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

MOVE-IN SPECIAL

Willows on Twin Ponds

Provided by Property Management

Management Photos (0)

    Provided by Other Residents

    Resident Photos (0)

        Back To Top