Absolutely the rudest staff I have ever met in my entire life. Maintenance would come very frequently and without warning, even go as far to go into my locked bedroom while I was sleeping to check my "air vents". The office staff are very rude and could never be of much help. The living space itself is not worth the money and they will show you the nicer units before you sign your lease to convince you to move into a shoebox. The promised "security" was awful if they were ever there. The apartment is not located in the best area and definalty needs improved security. Also, if you are planning to move to 58 West expect the copious amount of fines for things that they need to be replaced and don't want to pay for. I was charged over $1000 for a 2.5 inch of carpet that torn from where my door moved when opened. Would not recommend to anyone who is looking for an apartment in the Kalamazoo area.