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Danford Creek
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
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Thank you for taking the time to leave a detailed review. I apologize for the inconvenience in your home. As far as the intermittent hot water and pressure, I will need you to email me at: [email protected] or call me 269-375-1885 so I can have our maintenance tech look into this today and if need be we will call a contractor to ensure the problem is fixed. You may have heard him or us speak of boilers, yes, as this is the primary source of heat. Although, you have separate hot water tanks for your water. I do understand waking up to no hot water is frustrating, you can always reach me by email and I can respond right away! We also, have emergency maintenance @ 1-866-593-6140..24 hours a day and a tech would arrive within the hour to handle the situation you may have. I hope to hear from you soon to discuss your needs. Thank you, Erica J. Watkins Property Manager
Hi Richard- While I do appreaciate your response I want you to understand we have entered to do the Fall Prevenatative Maintenance which was to make sure your fire alarm is working properly. Pest control is also a way for us to try and prevent pest issues as I understand you feel you now have more bugs as far as stink bugs so I do have Griffin scheduled to come back out to accomidate you. Today's issue was a boiler repair in which we were unable to contact you right away and I do apologize for the inconveinance of no hot water for a couple of hours as we work to repair the boiler. If you would like to come to the office and discuss your lease, I would be more than happy to help you with that. Thank you, Erica Watkins Property Manager
I do apologize that you have had a negative experience, however we do take great pride in our community and residents and would love to hear what issues you may have so that we can correct them as soon as possible. We take pride in our apartments and service and if we have not provided that to you thus far we would love to meet with you and discuss what we can do to make your stay here more enjoyable. We are currently full and have no vacant units but I would love to meet with you to see if another location of the property better suits your needs. Sincerely, Brooke S. Property Manager
Thank you for your review. We pride ourselves on being able to provide an enjoyable environment for all of our residents, so we appreciate your feedback. I would like to take the time to apologize for anything you may have experienced prior, and would love to discuss any of your concerns so that we can ensure we give you great customer service going forward. In regards to the hot spot internet, that is not a free service to our residents and may be the result of interrupted service. If you would like to use the hotspot internet in your apartment home I would be more than willing to discuss the terms and conditions that apply. Please stop by the office or contact Property Manager Brooke S. at 269-375-1885 or [email protected] to discuss this further.
Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.
Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
$786
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Studio
$739
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1 Bedroom
$852
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2 Bedrooms
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Danford Creek