Greenbriar Apartments
#819 #1 #5

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Greenbriar Apartments

813-821 W. Lovell Street, Kalamazoo, MI 49007
(26 Reviews)
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Floor Plans & Pricing

2 Bedrooms

B1

2 Beds, 1 Bath | 860 sq. ft.

3 Available Units

See Floor Plan Details

3 Bedrooms

D1

3 Beds, 2 Baths | 1,250 sq. ft.

See Floor Plan Details

4 Bedrooms

E1

4 Beds, 2 Baths | 1,720 sq. ft.

2 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.7

Grounds

4.1

Safety

4.1

Office Staff

4.3

Maintenance

4.7

Neighborhood

5.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

8

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A+

Average time to respond to reviews

1.75 days

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View Community Timeline

Greenbriar Apartments Reviews

(24)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1204776

Verified Resident 2023

12/4/2023

This apartment switched management companies over the summer. Some growing pains are to be expected, but the communication/ lack thereof leave much to be desired. I have had repeated issues with verifying the proper amount I'm charged regarding rent and amenities. The frontline customer service… See More >
    Manager

    12/5/2023

    Greenbriar Apartments
    Hello- Thank you for sharing your feedback on Greenbriar Apartments and we appreciate your understanding regarding the transition to a new management company. Your concerns are important to us, and we want to ensure that your experience improves. Our property manager would love to meet with you to discuss any issues you've encountered directly. Unfortunately, as your name is not on the review, we are unable to identify who you are to reach out proactively. To address your concerns and work towards solutions, please contact us at 6RW@villagegreen.com or call us at 269-360-9022. We value your input, and your satisfaction is our priority. Thank you for your patience and understanding as we navigate through the transition. We look forward to the opportunity to improve your experience at Greenbriar Apartments. Best regards, Greenbriar Apartments
    Review Author Icon

    Resident 1202900

    Verified Resident 2023

    11/27/2023

    The apartments are wonderful move ins were easy and simple i do wish they was fenced designated dog spot to help contain were the dogs use the restroomand it there was a second entrance in the back because with the one in and out and… See More >
      Manager

      11/28/2023

      Greenbriar Apartments
      Thank you for your positive review and rating of Greenbriar Apartments. We're delighted to hear that your move-in process was smooth and that you're enjoying your living experience with us. It's great to know that our location and the quiet atmosphere have met your expectations. We appreciate your suggestions regarding a fenced dog area and a second entrance. Feedback from our residents is invaluable as it helps us to continually improve and cater to the needs of our community. We will certainly take your ideas into consideration for future improvements. Thank you for choosing to make Greenbriar Apartments your home, and we look forward to continuing to provide you with an exceptional living experience. If there's anything else we can do to enhance your stay with us, please don't hesitate to reach out. Warm regards, The Greenbriar Apartments Management Team
      Review Author Icon

      Resident 1152477

      Verified ProspectVisited 2023

      6/21/2023

      I loved it it's quiet and got more room then most apartments that I know of I would like to get a chance to be able to live in the nice community that the apartments in and I'll recommend the apartments to a lot more… See More >
        Manager

        6/22/2023

        Greenbriar Apartments
        Thank you for your review. We're happy that our hard work and commitment to excellence has not gone unnoticed. We appreciate your 5 stars and look forward to continuing to make you feel right at home!
        Review Author Icon

        Resident 1143908

        Verified Resident 2022 - 2023

        5/24/2023

        coming from someone with no rental history or credit experience, i was allowed to rent and so far i havent regretted it and has had nothing but positive experiences in the community as well as the apartment residents in general.

          Manager

          5/25/2023

          Greenbriar Apartments
          It is always rewarding to hear that our residents are thoroughly enjoying their stay with us. We look forward to serving you throughout your time at Greenbriar Apartments!
          Review Author Icon

          Resident 1137019

          Verified Resident 2022 - 2023

          5/3/2023

          The experience has been good overall. The staff has been friendly and the maintenance people have been efficient. Did not face any major issues to date both inside the unit and outside. Being my first year in Michigan, I selected a place that is close… See More >
            Manager

            5/8/2023

            Greenbriar Apartments
            Thank you so much for taking the time to complete this review. We greatly value your feedback as we are always aiming to ensure the best in apartment living. Your experience matters and we are always here for you should you ever need anything!

            Updated Review

            Review Author Icon

            Resident 1046266

            Verified Resident 2021 - 2023

            5/1/2023

            It's great from the neighborhood sensory and work as well as store access. Can't say the same for actual safety or maintenance. Wish there was a Kalamazoo management office to be able to talk to someone face to face about issues but it's ok. I… See More >
              Manager

              5/2/2023

              Greenbriar Apartments
              We are so thrilled to know you are enjoying Greenbriar's location! We also appreciate your suggestions and will definitely take these into consideration as we make improvements around the community!

              Updated Review

              Review Author Icon

              Resident 1120356

              Verified Resident 2023

              4/18/2023

              Greenbriar is a hidden gem. It is a great deal for the price and the office staff is courteous and always available to assist. The head of maintenance, Kate Harmon, is incredible. The staff here genuinely cares about keeping Greenbriar a homey and beautiful place.

                Manager

                4/19/2023

                Greenbriar Apartments
                Thank you so much for your review! We are so happy to know you enjoy the community and consider us a hidden gem. Thanks again!!
                Review Author Icon

                Resident 1131577

                Verified Resident 2023

                4/14/2023

                Rent is worth what is being offered there is a lot of space and the community is pretty quiet for the most part. Maintenance responds on time. It's conveniently located downtown so it is close to good food and nice places to walk.

                  Manager

                  4/17/2023

                  Greenbriar Apartments
                  We appreciate this high rating. We're happy that our hard work and commitment to excellence have not gone unnoticed. We value your recognition and look forward to continuing to make you feel right at home!
                  Review Author Icon

                  Resident 1116821

                  Verified Resident 2021 - 2023

                  2/27/2023

                  Lived here for almost two year and it has been very nice. All of the maintenance people are friendly and get the jobs done well. The property manager is also really nice and has been very patient with us when working through figuring out the… See More >
                    Manager

                    3/5/2023

                    Greenbriar Apartments
                    It's a pleasure to earn your recognition and positive feedback! Thank you for taking the time to share your kind remarks with us here at Greenbriar Apartments.
                    Review Author Icon

                    Resident 1097652

                    Verified Resident 2022

                    12/26/2022

                    Very nice place to stay. The apartments are affordable and the community looks great. It is close in proximity to all local businesses, restaurants, and downtown shopping. It is also close to Western Michigan University.

                      Manager

                      12/28/2022

                      Greenbriar Apartments
                      Thank you for your review! We are so glad you are enjoying living at Greenbriar!
                      Review Author Icon

                      Resident 1069818

                      Verified Resident 2022

                      9/26/2022

                      Easily reachable to university and daily needs, malls and frequently needed places. For those whom location is significantly important it's got advantage. We found though new new to Michigan, all our work or required places were well connected to this facility.

                        Manager

                        9/27/2022

                        Greenbriar Apartments
                        Thank you so much for sharing your review! Taking care of our residents is important to us so we're delighted to hear that you feel right at home here at Greenbriar Apartments. We appreciate your review and look forward to continuing to provide you with the best in apartment living.
                        Review Author Icon

                        Resident 1061642

                        Verified Resident 2022

                        9/2/2022

                        I am new here so only time will tell how I adjust to this community. Superficially it looks okay but the pictures on the website give a different idea. Also, it feels very tight and congested. A person was supposed to contact me on moving… See More >
                          Manager

                          9/7/2022

                          Greenbriar Apartments
                          Thank you for reaching out. It's our priority to ensure excellent service and we are concerned to read that you experienced the contrary. We'd like to connect and ensure better service moving forward. When you have a moment, please contact our team at greenbriar@tricapres.com. We hope to connect again soon.
                          Review Author Icon

                          Resident 1054367

                          Verified Resident 2022

                          8/12/2022

                          Ereeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee good location!

                            Manager

                            8/18/2022

                            Greenbriar Apartments
                            We appreciate your rating. If there’s anything we can do to make life even better at Greenbriar Apartments, please let us know by contacting our team at greenbriar@tricapres.com. We want you to experience the best in apartment living and are always happy to help.
                            Review Author Icon

                            Resident 1053077

                            Verified Resident 2021 - 2022

                            8/8/2022

                            I love that I don't have to worry about shoveling snow or any outside maintenance yet it is very well kept, any thing we need is handles in a timely manner and is appreciated. The community is so courteous and I love it here

                              Manager

                              8/9/2022

                              Greenbriar Apartments
                              We're delighted to learn that you're happy with your home with us here at Greenbriar Apartments. Earning resident satisfaction means a lot to our team and we sincerely thank you for the positive highlight!
                              Review Author Icon

                              Resident 1002593

                              Verified Resident 2021 - 2022

                              2/28/2022

                              Quiet environment, management is not on site but they are good about getting back to residents in a timely manner. Maintenance is professional and in-and-out every time. Units could use some updating.

                                Manager

                                3/1/2022

                                Greenbriar Apartments
                                Thank you for sharing your positive remarks with us! If there's anything else that you'd like us to know or that we can do to earn your last two stars, please contact us at greenbriar@tricapres.com. Your experience is important to our team and we're always here to ensure a wonderful residency.
                                Review Author Icon

                                Resident 992930

                                Verified Resident 2021 - 2022

                                1/26/2022

                                Even with covid restrictions, communication is good. Staff is polite. And maintenance is timely. Since before I moved in the were always helpful to give me the information that I needed to get processed and prepared to move in.

                                  Manager

                                  1/28/2022

                                  Greenbriar Apartments
                                  Thank you for highlighting our prompt services and wonderful community. Your positive feedback is valuable to our team and we'll be sure to continue providing excellence here at Greenbriar Apartments!
                                  Review Author Icon

                                  Resident 945770

                                  Verified Resident 2021

                                  9/1/2021

                                  I have not been here long but I am concerned about the fact that I don't talk with someone directly from the company when I have an issue and need to contact tri cap. I was also really upset that I didn't have someone directly… See More >
                                    Manager

                                    9/3/2021

                                    Greenbriar Apartments
                                    Thank you for sharing your review with us. We're sorry for any miscommunication regarding our current office operations and we hope to resolve your concerns. Please email us directly at Greenbriar@tricapres.com when you have a moment. We'd like to help you and further discuss what happened with your keys and renter's insurance charges. We look forward to connecting with you soon.
                                    Review Author Icon

                                    Resident 917976

                                    Verified Resident 2018 - 2021

                                    6/16/2021

                                    Rent is very expensive and it keeps increasing every year (the whole rent is set based on the market is simply a lie, from what I gathered rent has only gone up the last 5 years), plus there's extra monthly fees added on top of… See More >
                                      Manager

                                      6/17/2021

                                      Greenbriar Apartments
                                      Thank you for letting us know about your recent experience. Please know that customer happiness is our top priority and we are upset this has not been your experience. We would appreciate another chance to earn your business. Please reach out to our team as soon as possible. The best way to get a hold of us is greenbriar@tricapres.com.
                                      Review Author Icon

                                      Resident 917521

                                      Verified Resident 2021

                                      6/15/2021

                                      Too new to complex to give honest review. Too new to complex to give honest review. Too new to complex to give honest review. Too new to complex to give honest review. Too new to complex to give honest review.

                                        Manager

                                        6/16/2021

                                        Greenbriar Apartments
                                        Thank you for giving us a 4.5-star rating! And as you start to settle into your new home, let us know if you need anything. Welcome!
                                        Review Author Icon

                                        Jonah2014

                                        Resident 2014 - 2015

                                        9/4/2015

                                        I had a one year stay at Greenbriar at I am amazed at how great of a value this place was. Although, I wasn't very surprised. The experience was great from the start, with the very friendly woman who showed us the apartment. We were… See More >
                                          Review Author Icon

                                          anonymous

                                          Resident 2013 - 2015

                                          8/3/2015

                                          Great experience leaving in these apartments for the past two years. The sheer size of space you get in a two bedroom apartment is simply amazing, especially for the price for where its located. Maintenance appears is very dependable and are always taking good care… See More >
                                            Review Author Icon

                                            anonymous

                                            Resident 2013

                                            12/20/2013

                                            I lived in Greenbriar apartments for 2 years. One on the bottom, one of the top floor that was renovated. I loved my top floor apartment and the maintenance guy was amazing and took care of everything very fast, and always let me know when… See More >
                                              Review Author Icon

                                              DrSpikehead

                                              Resident 2010 - 2012

                                              1/9/2013

                                              I lived here for two years, one on ground and one on second floor. Greenbriar is located right between campus and downtown- great for walking. You can reach mid downtown and the restaurants/shops/bars or east campus in about 10 minutes. There are college houses… See More >
                                                Review Author Icon

                                                broncos13

                                                Resident 2010 - 2011

                                                6/13/2011

                                                I have lived here for almost a year and have nothing bad to say about the apartment. It's a good location, walking distance to downtown bars (score!) and close to campus too. The few maintenance orders I've had to put in were taking care of… See More >

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry On-Site
                                                  Parking
                                                  • Private Parking Area
                                                  Pets
                                                  • Cats Allowed
                                                    Fee: $300. Rent: $30. Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  • Dogs Allowed
                                                    Fee: $300. Rent: $30. Restrictions: Call for details. Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • 2, 3 and 4 Bedroom Apartment Homes
                                                  • 24-Hour Emergency Maintenance
                                                  • Additional Lease Terms Options Available
                                                  • Brushed Nickel Bathroom Fixtures
                                                  • Controlled Access
                                                  • DishWasher
                                                  • Entry Foyer with Coat Closet
                                                  • Laminate Countertop
                                                  • Military Reward Program
                                                  • Online Resident Services
                                                  • Outdoor Bike Storage
                                                  • Pet-Friendly Community
                                                  • Pre-qualified Renter's Insurance Available
                                                  • Preferred Employer Program
                                                  • Public Transportation
                                                  • Quality Landscaping
                                                  • Resident Social Activities
                                                  • Smoke Free
                                                  • Spacious Bedrooms
                                                  • Spacious Closet
                                                  • Window Treatments
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                                                  Leasing

                                                  Greenbriar Apartments offers 2-, 3- & 4-bedroom apartments for rent in Kalamazoo, MI. Our pet-friendly apartment community is in an ideal location near Downtown Kalamazoo with easy access to I-94, US-131, and the Kalamazoo Metro system, as well as shopping, dining, museums, golf courses, and top employers including Stryker, Western Michigan University, Borgess, Bronson, and the State of Michigan. Apartments include varied features such as oak or pine cabinetry, Whirlpool & GE appliances, laminate countertops, washer & dryer in 3- & 4-bedroom apartments, durable tile flooring & foot-friendly carpet, balcony space, and in-unit air conditioning & heating. Residents enjoy a variety of amenities in our controlled-access community, such as community laundry facilities, off-street parking, 24-hour emergency maintenance services, and an on-site management team. Contact us today to schedule a tour and make Greenbriar Apartments your new home!
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: Closed
                                                  This community is managed by

                                                  Village Green

                                                  B+
                                                  B+
                                                  Communities
                                                  191

                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 03/19/2018
                                                  Q: What is the estimated utility bill for one person?

                                                  Frequently Asked

                                                  How is Greenbriar Apartments Rated?
                                                  Based on 26 number of votes by renters, Greenbriar Apartments is currently rated 4.1 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Greenbriar Apartments?
                                                  Greenbriar Apartments is rated 4.1/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Greenbriar Apartments is rated 4.7/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  What are noise levels like at Greenbriar Apartments?
                                                  Greenbriar Apartments is rated 4.7/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                  How safe is Greenbriar Apartments?
                                                  Greenbriar Apartments is rated 4.1/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                  How satisfied are residents with the neighborhood?
                                                  Greenbriar Apartments is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at Greenbriar Apartments?
                                                  Greenbriar Apartments is rated 4.3/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 1.75 days to their community reviews in the past year.
                                                  Who manages Greenbriar Apartments?
                                                  Village Green
                                                  What is the pet policy at Greenbriar Apartments?
                                                  Cats Allowed
                                                  Fee: $300
                                                  Rent: $30
                                                  Pet Limit: 2
                                                  Dogs Allowed
                                                  Fee: $300
                                                  Rent: $30
                                                  Restrictions: Call for details
                                                  Pet Limit: 2
                                                  What types of floor plans are available?
                                                  2 Beds, 1 Bath
                                                  3 Beds, 2 Baths
                                                  4+ Beds, 2 Baths

                                                  Check Availability

                                                  Greenbriar Apartments

                                                  March 2024

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                                                  Greenbriar Apartments is a 860 - 1,720 sq. ft. apartment in Kalamazoo in zip code 49007. This community has a 2 - 4 Beds, 1 - 2 Baths Nearby cities include Kalamazoo Township, Parchment, Portage, Schoolcraft, and Galesburg.

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