I have lived in this apartment for 5 months and cannot wait to move out! I paid premium price for a pond view apartment, but the pond has become very disgusting and smelly for three months since the summer came. Many residence complaint about it for a long time,but the rude manager never arrange for a clean up. Yes, she is a VERY RUDE and extremely unreasonable woman. Don't ever try to reason with her! I've never encounter such a person all my life. The interesting thing is that they always keep the front pond very clean and beautiful, but the disgusting pond locates at the back area of the community where no one but the tenants can see it.
The filter of the heating system has never been changed and when I pulled it out the dust was 2 inches thick! There was print on it says that it is supposed to be changed every 30 days. But they never did! There are all kinds of problems in the apartment from the refrigerator to the heating system, but the maintenance was never able to fix them...
I do not know if I could find anyone in their management to express my frustration and to possibly reason with.