Saddle Creek Apartments
#6,620 #9 #117

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Saddle Creek Apartments

5935 S. 9th Street, Kalamazoo, MI 49009
(85 Reviews)
$1,054 - $1,310/mo

Reviews

(84)

4.5 rating

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85 total reviews

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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

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anonymous

Resident 2021 - 2024

6/1/2024

Wouldn't Want to Live Elsewhere

My husband and I downsized about 2 1/2 years ago and moved to Kalamazoo with the thoughts of buying a condo. We moved to Saddle Creek and love it. Currently, we don't have plans to buy a condo. It is situated in a beautiful piece of land next to a preserve with walking trails. We can enjoy our morning coffee and enjoy the wildlife that abounds near us. The winter landscapes are beautiful as well. We live in a two bedroom, two bath apartment on the middle level. We walk in from the front and it's raised in the back. It has ample closet space, a pantry, and in unit washer and dryer. The units are modern and updated. There are only six units per building which makes for a quiet atmosphere. While the physical space is great, the staff is greater. Rinda in the office is friendly and efficient. She is trustworthy and didn't tell us anything that wasn't true when we visited the first time. We have very few maintenance issues, but the few we had were taken care of within 24 hours. One was taken care of within an hour or so. Maintenance staff is professional, competent,… See More>
    Manager

    6/6/2024

    Saddle Creek Apartments
    Thank you for continuing to choose Saddle Creek! We truly enjoy having you here!
    Review Author Icon

    anonymous

    prospectiveVisited 2023

    9/1/2023

    Terrible application process

    Took my application money, put me on the waitlist, offered me an unrefurbished apartment months before my move-in window, which I declined. Then ghosted me. When I called back weeks later, they told me I had to go back to the end of the waitlist. They don't work with their applicants at all. Very inconsiderate.

      Manager

      9/1/2023

      Saddle Creek Apartments
      This anonymous review also showed up on Google reviews today at the same time as a David Shephard-Alenko. We do not have any past or current applicants under this person's name. We believe they may have clicked on the wrong Saddle Creek Apartments. There are several Saddle Creek communities on Google and on Apartment Ratings. This review is either in error or not legitimate. We are continuing our research into this post; we are a very responsive team. If you see our past reviews, they are overwhelmingly positive.
      Review Author Icon

      anonymous

      Resident 2021 - 2023

      3/27/2023

      Enjoyed my 2 yrs here!

      Saddle Creek was my first real apartment after graduating college. I have been impressed w/ the quality and also quiet of this apartment! Def not like college apartments. I was happy w/ the hiking trails almost outside my door. Saddle Creek is also located on 9th st so it's not to busy w/ traffic. Office staff was always friendly esp Rinda! The Maintenace guys came quick and usually figured out the issues first visit. Sad to leave my first adult apartment but moving for a job out of state.

        Manager

        3/27/2023

        Saddle Creek Apartments
        Thank you so much for this wonderfull review! Good luck w/ your new job, you're going places! <3
        Review Author Icon

        Simmonsm@wayne

        Resident 2017 - 2020

        2/10/2022

        Lived here from 2017 to -2020 and enjoyed it so much that I want to move back when I finally move back to the States. The nature preserve behind the apartments and the screen in porches are a huge plus!

          Manager

          2/11/2022

          Saddle Creek Apartments
          Thank you Matt for the wonderful review! We look forward to having you back!
          Review Author Icon

          anonymous

          Resident 2019 - 2021

          4/16/2021

          I really enjoyed my time here! The service guys were always timely whenever I had an issue w/ something, even came in 15 mins when I had an emergency! I only dealt w/ Rinda in the office, very friendly! She was always very fast to respond and always seemed to remember the little details about me, remembering to ask about my grandkids etc. Will recommend!

            Manager

            4/16/2021

            Saddle Creek Apartments
            Thank you Mona for the wonderful review! We enjoyed having you here and will miss seeing your grandkids at the pool!
            Review Author Icon

            anonymous

            Resident 2020 - 2021

            4/13/2021

            Great staff and quick response to any problems that might arise. Friendly and seemed to take pride in working there. Place was kept clean and never an issue of getting out in winter. Close to the college for those daily walks.

              Manager

              4/14/2021

              Saddle Creek Apartments
              Thank you so much Steve and Sue! It was a pleasure to have you here at Saddle Creek, enjoy your new home!
              Review Author Icon

              Linda_J751

              Resident 2014 - 2020

              9/22/2020

              This apartment complex is beautiful and quiet. My husband and I have lived here for 6 years, and we always call it "our private resort" because it truly feels like a 5 star resort here. We have a screened in balcony overlooking the preserve, and we love the squirrels and birds, including giant woodpeckers. We often have deer bedding down right behind our balcony. In the summertime, we go to the pool nearly everyday. It is sparkling clean, and most of the time we have it completely to ourselves, even on the weekends! The office manager, Rinda, is always prompt to answer any questions or concerns, and the maintenance staff are thorough and completely trustworthy. They are prompt to fix any broken appliances, and if they can't fix it, they will call in other professionals immediately, or order a new one to be installed. The walls here are so thick that the only time we hear our neighbors is when they are out on their balcony. Our next door neighbors even had a Super Bowl party with several young folks and alcohol, and we never heard a peep from them all night!

                Manager

                1/14/2021

                Saddle Creek Apartments
                Thank you for taking the time to submit a review. We're so glad to hear that we've been able to provide superior customer service as that is always our top priority! We are so lucky to be right on the al sabo nature preserve and glad you enjoyed it while you were here. We will miss you!
                Review Author Icon

                anonymous

                Resident 2019 - 2020

                8/4/2020

                I don't know why there isn't a waiting list for these apartments! This place is especially perfect for non-college students who want a quiet environment outside of the city. The staff here is amazing! Rinda is always quick to respond to any questions or issues, and the maintenance team is so quick to respond to requests. Their team has provided some of the best support that I have experienced in renting. The complex has a path to Al Sabo which is perfect for biking, running, hiking, skiing, etc. The apartments are a little outdated on appliances, but they work well. The apartments are clean inside and out.

                  Manager

                  1/14/2021

                  Saddle Creek Apartments
                  Thank you so much to take the time to do a review! We love knowing that your experience here has been so positive with the office staff and that our maintenance staff completes requests quickly and efficiently.
                  Review Author Icon

                  Shannonboucher

                  Resident 2019 - 2020

                  7/1/2020

                  My experience living at Saddle Creek has been nothing less than exceptional! Rinda and the office staff are very friendly, helpful, caring people. I had minimal issues requiring maintenance but when I did put in a request, it was responded to within a day or 2. My dryer suddenly stopped working and within 2 days, the maintenance team had it replaced. The complex is very quiet and I have not had any issue with excessive noise or disturbances. The screened porch and community pool was awesome to have! Saddle Creek has also handled the COVID-19 pandemic well. They recently re-opened their pool with some modifications such as requiring residents to sign in every time so as to keep current and accurate contact tracing. Detached garages are available for an additional (and reasonable) monthly fee and are great for extra storage...however, they do get snatched up fast when they become available!! I needed to break my lease early due to moving to a different state and the general policy for that is to give 60 days notice and pay a lease breaking fee of 2X rent. When I told Rinda I would be moving and asked if there was a way… See More>
                    Manager

                    1/14/2021

                    Saddle Creek Apartments
                    Thank you so much for the review! We strive to provide top notch customer service to all guests, prospects and residents and we are glad to know you received prompt responses from our staff. We wish you the best of luck!
                    Review Author Icon

                    anonymous

                    Resident 2020

                    4/17/2020

                    I just moved into Saddle Creek in November. I was impressed w/ the care given to me, I am going through a divorce and the office has been really patient w/ me. Securing a place to live going through this was tough but the office staff was so wonderful and made this a little easier. I am happy to have a quiet place to heal. Beautiful community and the maintenance team has been wonderful as well.

                      Manager

                      1/14/2021

                      Saddle Creek Apartments
                      Thank you so much for the kind words about our staff and community. I hope we can continue to make your experience here at Saddle Creek an enjoyable one.
                      Review Author Icon

                      anonymous

                      Resident 2019

                      12/11/2019

                      I have lived here for a little over a year and the one thing that really impresses me is that any concerns I have had, such as maintenance issues, have always been promptly addressed, usually in the same day. The staff are always friendly and helpful and always seem to go out of their way to keep us residents happy and the living environment in excellent condition.

                        Manager

                        1/14/2021

                        Saddle Creek Apartments
                        Thanks for the wonderful feedback! We love having you and hope you decide to stay for years to come.
                        Review Author Icon

                        tthomsen

                        Resident 2019

                        12/10/2019

                        There is nothing negative to say about this community. Solid grounds, clean apartments, and responsive staff. Rinda made the move in and out seamless. The pool is well maintained, clean, and free from excessive noise/partying.

                          Manager

                          1/14/2021

                          Saddle Creek Apartments
                          Thank you for taking the time to write a review! Our #1 goal here at Saddle Creek is to have every resident love where they live. I'm so glad to hear that you've received great customer service. Enjoy homeownership!
                          Review Author Icon

                          anonymous

                          Resident 2017 - 2019

                          12/3/2019

                          Been happy here, good office staff, maintenance and neighbors. Love the woods and have my own washer/ dryer in my apartment! Don't have to share! One bedrooms have a walk-in closet. My cat loved the screened in porch!

                            Manager

                            1/14/2021

                            Saddle Creek Apartments
                            Thank you so much for taking the time to do a review! You are right on kitties loving our porches! We appreciate you are still with us!
                            Review Author Icon

                            klabadie0911

                            Resident 2014 - 2018

                            10/18/2018

                            My fiance and I lived at Saddle Creek - The Preserve for four years. The property and amenities are very nice. They were quick to fix any maintenance issues we had, during or after hours! Having in-unit laundry was important to us and you get a nice little laundry room at Saddle Creek as well. We never complained about noise or our neighbors. The apartments are tucked back off the road so you don't get a lot of street noise either. We would highly recommend these apartments!!

                              Manager

                              1/14/2021

                              Saddle Creek Apartments
                              Thank you for taking the time to submit a review. We're so glad to hear that we've been able to provide superior customer service as that is always our top priority! Good luck to you two!
                              Review Author Icon

                              Ands222010

                              Resident 2015 - 2018

                              4/15/2018

                              We can't say enough great things about Saddle Creek at the Preserve! My wife and I moved to Kalamazoo a few years ago and fell in love with these apartments and truly enjoyed our experience. We ended up getting a two bed two bath apartment that gave us plenty of room and many of the amenities we would of needed in looking for a home. The big win was the porch for us! We loved the screened in porches that looked out towards the preserve. I spent a good chunk of my time out there reading and relaxing while looking out over the woods. Even saw some wildlife at times! It was as though having a home away from home. The staff and maintenance crew were very friendly, helpful and stayed in constant communication with us in regards to anything we thought needed to get checked out or just if they needed to do any routine maintenance to our residence. I have lived in various apartment complexes before but this was by far the best experience we have had. Definitely recommend!

                                Manager

                                1/14/2021

                                Saddle Creek Apartments
                                We love this review! Thank you for taking the time to submit it! The screened in porches really sets us apart and happy you took advantage of it!
                                Review Author Icon

                                Denkell

                                prospectiveVisited 2018

                                3/14/2018

                                It was a very nice place. We looked around the property and liked what we saw. The office staff was friendly and helpful. The facilities were nicely kept and maintained. We think is is somewhere we would like to call home.

                                  Review Author Icon

                                  anonymous

                                  Resident 2017 - 2018

                                  3/14/2018

                                  Saddle Creek is AMAZING! From the maintenance to the office staff everyone is so friendly all of the time. Any minor issue we have every had has been quickly and efficiently taken care of in a timely fashion. I have lived in many apartment communities and this is by far the best one around in every aspect!

                                    Review Author Icon

                                    Murphibrown

                                    prospectiveVisited 2018

                                    3/14/2018

                                    What a beautiful property! I love the setting! If only I had a little kitty, I would call this home, but my 85lb Labradoodle definitely doesn't fit the description. I saw a great corner apartment over looking the Al Sabo Nature Preserve! There is an access to The Preserve I have walked many miles there. Wonderful staff the maintenance men are amazing would highly recommend.

                                      Review Author Icon

                                      anonymous

                                      prospectiveVisited 2017

                                      11/17/2017

                                      They are a wonderful community! Rinda, works in the office and she is so personable and professional. Their community is nice and quiet, and sits just off of a trail that you can walk any time. I would definitely refer friends and family to them, they are great!

                                        Review Author Icon

                                        rprewitt888

                                        Resident 2014 - 2017

                                        6/10/2017

                                        I lived in Saddle Creek at the Preserves for three years (2014-2017). I really enjoyed my time there. Rinda, was always very kind and helpful. If a problem ever came about it was taken care of immediately. I lived in a 2 bedroom/2 bath first floor apartment and had a garage. People were friendly and respected my privacy which was great. I always felt safe. The noise level was low and the location was perfect for me. My apartment was spacious and the layout was spot on, and you cannot beat the closet and pantry space. The ground were well maintained, as well as with the snow removal. This was my experience.

                                          Review Author Icon

                                          anonymous

                                          Resident 2013 - 2017

                                          6/7/2017

                                          Bought a home and just moved out of Saddle Creek! We loved living here, super quiet, lovely view. Best apartment we had in kzoo.

                                            Review Author Icon

                                            anonymous

                                            Resident 2015 - 2017

                                            3/31/2017

                                            Been here for 2 years, transferring out of state for a job. I have enjoyed my time here. No issues, quiet, porch on the woods. Seem to care about your stay here. Hope to find this in my next place.

                                              Review Author Icon

                                              Dlm4444

                                              Resident 2015 - 2016

                                              5/2/2016

                                              I had sold the family home and had 2 weeks to vacate. I was driving around the Kalamazoo area looking for a place to live. I pulled into Saddle Creek at the Preserve. I spoke with a very compassionate, kind and generous Leasing Manager. She heard my story and I was moving in a week later to a 2 bedroom 2 bath with cathedral ceiling apartment. It was nice, roomy, and a rock solid apartment. I have 2 teenage kids and the neighbors said they never heard us upstairs. There wasn't the typical food smells when you entered the building. The maintenance dept was always on top of maintenance issues. We felt safe and enjoyed our neighbors. I haven't been in an apt. for many years. We have now moved on to our new home. I wouldn't hesitate to recommend Saddle Creek at the Preserve! The Leasing Manager was a Godsend. I will always remember her kindness and going the extra mile.

                                                Review Author Icon

                                                anonymous

                                                Resident 2017 - 2019

                                                6/27/2019

                                                I liked the apartment, I was on the woods and saw wildlife. You can access the Nature Preserve from Saddle Creek and there are walking trails. The maintenance team was always friendly and good. Seemed to come in a day.

                                                  Manager

                                                  1/14/2021

                                                  Saddle Creek Apartments
                                                  Thank you for taking the time to submit a review. We're so glad to hear that we've been able to provide superior customer service as that is always our top priority! We are so lucky to be right on the Al Sabo Nature Preserve!
                                                  Review Author Icon

                                                  anonymous

                                                  Resident 2015 - 2016

                                                  4/11/2016

                                                  I lived here for over a year and I absolutely loved it. Nice and quiet place with a screened in porch looking of the nature preserve. Only reason I loved out is because of their buyers program. I used their realtor and help find and purchase our new home and while using him we didn't even have to pay to end our lease. A wonderful program and I would recommend living here to anyone. Such a nice apartment complex.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1 Bed, 1 Bath

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2 Beds, 1 Bath

                                                    See Floor Plan Details

                                                    2 Beds, 2 Baths

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    B+
                                                    B+

                                                    Renter Ratings

                                                    B

                                                    Review Ratings

                                                    Noise

                                                    4.0

                                                    Grounds

                                                    4.3

                                                    Safety

                                                    4.0

                                                    Office Staff

                                                    3.7

                                                    Maintenance

                                                    4.3

                                                    Neighborhood

                                                    4.0

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    B-

                                                    Number of reviews in the past 365 days

                                                    2

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    A

                                                    Average time to respond to reviews

                                                    2.5 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Pets
                                                    • Cats Allowed
                                                      Deposit: Required. Rent: Required
                                                      Less Info
                                                      More Info
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
                                                    This community is managed by

                                                    Campbell Caron Properties

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                                                    Communities
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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: Can you hear your neighbors?

                                                    Frequently Asked

                                                    Based on 85 number of votes by renters, Saddle Creek Apartments is currently rated 4.5 out of 5 stars.
                                                    Saddle Creek Apartments is rated 4.3/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    Saddle Creek Apartments is rated 4.3/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    Saddle Creek Apartments is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    Saddle Creek Apartments is rated 4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    Saddle Creek Apartments is rated 4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    Saddle Creek Apartments is rated 3.7/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 2.5 days to their community reviews in the past year.
                                                    Campbell Caron Properties
                                                    Cats Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Check Availability

                                                    Saddle Creek Apartments

                                                    July 2024

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                                                    Saddle Creek Apartments is an apartment in Kalamazoo in zip code 49009. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,310. Nearby cities include Kalamazoo Township, Parchment, Portage, Schoolcraft, and Galesburg.

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