I can confirm that no one is ever in the office. I have called multiple times regarding issues with my apartment and other loud and annoying tenants with no call returned. If you try and go into the office it will most likely be locked during normal business hours. The parking lot is completely destroyed. The common areas have been cleaned a total of 2 times in the 8 months I have lived here. Do yourself a favor and stay away from here. This place is under the care of incompetent individuals.