Willow Creek Apartments
#1,424 #2 #10

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Willow Creek Apartments

3707 Greenleaf Boulevard, Kalamazoo, MI 49008
(257 Reviews)
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Floor Plans & Pricing

1 Bedroom

The Woodcreek

1 Bed, 1 Bath | 759 sq. ft.

See Floor Plan Details

2 Bedrooms

The Chestnut

2 Beds, 1 Bath | 965 sq. ft.

See Floor Plan Details

The Greentree

2 Beds, 2 Baths | 1,023 sq. ft.

See Floor Plan Details

3 Bedrooms

The Lakeview

3 Beds, 2 Baths | 1,100 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A-

Review Ratings

Noise

4.6

Grounds

4.1

Safety

3.9

Office Staff

4.1

Maintenance

4.1

Neighborhood

4.6

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A+

Number of reviews in the past 365 days

36

Manager’s Review Engagement

A

Percentage of reviews responded to

94.44%

Manager’s Review Reply Time

A-

Average time to respond to reviews

3.22 days

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Willow Creek Apartments Reviews

(204)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 1074843

Verified Resident 2012 - 2024

3/4/2024

If you love nature, hiking, wildlife, and caring for the environment, Willow Creek is for you! It's located within Parkview Hills, a unique community created to demonstrate that a lot of people can live in a natural area without destroying the environment. It's… See More >
    Manager

    3/5/2024

    Willow Creek Apartments
    Your description of all that Willow Creek and Parkview Hills has to offer is wonderful! Willow Creek Apt homes all feature large balconies or patios to extend your living area. Our efforts to continue updating apt homes is ongoing and our maintenance team really cares about providing great service. Thank you for taking the time to share your thoughts and experience at Willow Creek!
    Review Author Icon

    Resident 1231729

    Verified Resident 2023 - 2024

    3/4/2024

    My requests have had a quick response. The place is clean, peaceful, lovely outdoor spaces. Haven't use the club house, so no feedback there. The kitchen and bathroom are outdated but clean. The building entrance door has seen better days as well as the common… See More >
      Manager

      3/5/2024

      Willow Creek Apartments
      Thank you for sharing your experience at Willow Creek! Willow Creek is nestled into a beautiful area surrounded by nature. Please let us know if you are experiencing challenges with entrance doors at 269-375-4809 our team will be happy to address your concerns!
      Review Author Icon

      Resident 1226499

      Verified Resident 2023 - 2024

      2/14/2024

      I have not had the best experience with living at Willow Creek Apartments. Management has been horrible and have never fulfilled any of their promises. Every time I call or email, they do not answer and its never the same people. When I first moved… See More >
        Manager

        2/15/2024

        Willow Creek Apartments
        We are truly sorry to hear about your experience at Willow Creek Apartments. Your feedback is important to us, and we take your concerns seriously. We apologize for any miscommunication or unmet expectations you've encountered. Please know that we are actively working to address these issues and improve our services. If you would like to discuss your concerns further, please feel free to reach out to our management team directly at willowcreekmi@altmanmgt.com. Thank you for bringing these matters to our attention.
        Review Author Icon

        Resident 1224279

        Verified Resident 2021 - 2024

        2/7/2024

        its really not that good, charge a lot of money and do not have any ammenities open for people who pay for it wdjadjadjadjaoidjsdjiajdiawjidaijdiajsdjiaidjajidaijdaijdaj

          Manager

          2/8/2024

          Willow Creek Apartments
          Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the temporary closure of our indoor pool due to renovation. We understand the importance of amenities for our guests and are working diligently to ensure its reopening within the next 90 days. We appreciate your patience and hope you'll consider visiting us again once all amenities are fully operational. Your satisfaction is important to us, and we're committed to providing a memorable experience for our guests.
          Review Author Icon

          Resident 1219226

          Verified Resident 2021 - 2024

          1/22/2024

          I have enjoyed living here. Whenever I have a maintenance request it is resolved very quickly. When my furnace broke during a snowstorm they brought me space heaters to borrow while they worked on it. I also like that the building door locks which feels… See More >
            Manager

            1/23/2024

            Willow Creek Apartments
            Thank you for your review, we appreciate your time and your feedback! Please contact our office and we will be happy to help make the renewal process easier for you, also share more insight on your concerns abut smoking our number is 269-375-4809. Again, thank you for taking the time to share your thoughts!

            Updated Review

            Review Author Icon

            Resident 1046353

            Verified Resident 2022 - 2024

            1/16/2024

            Great community except there are still a lot of people smoking pot. You can smell it in the hallways, you can see them on the balconies when the weather is nice. About 8 months of the year smell it every single day near the front… See More >
              Manager

              1/22/2024

              Willow Creek Apartments
              Thank you for sharing your thoughts, we would like to get more details from you on the specific location, so we can address your concerns. Please contact our Leasing Office at 269-375-4809!
              Review Author Icon

              Resident 1216352

              Verified Resident 1999 - 2024

              1/11/2024

              Beautiful setting. Management is very helpful. Large apartment for one bedroom. Maintenance comes promptly on request and does a very good job. Office staff are friendly, and can be very helpful. Good place to live.

                Manager

                1/11/2024

                Willow Creek Apartments
                Thank you so much for your positive and thoughtful review! We're thrilled to hear that you appreciate the beautiful setting of our community. Our team takes great pride in maintaining a pleasant environment for our residents. We're delighted that you've had positive interactions with our management and find them to be helpful. Providing excellent service and support is a top priority for us, and it's wonderful to know that our efforts are recognized and valued. It's also great to hear that you find your apartment spacious and that maintenance responds promptly and does a good job. We strive to ensure that our residents have comfortable and well-maintained living spaces, and your feedback is encouraging. We appreciate your kind words about our office staff being friendly and helpful. We aim to create a welcoming and supportive community, and it's rewarding to hear that our team has contributed to your positive experience. Thank you for considering our community a good place to live. We're committed to maintaining a high standard of living for all our residents, and your feedback motivates us to continue delivering excellent service. If you ever have any suggestions or further comments, feel free to reach out. We value your input and are here to make your living experience even better.
                Review Author Icon

                Resident 1215810

                Verified Resident 2020 - 2024

                1/9/2024

                Very dirty, outdated appliances, outdated units, overpriced, dog poop everywhere, people hit and scratch your car almost daily. The units have terrible carpet and lighting, every building reeks of weed.

                  Manager

                  1/10/2024

                  Willow Creek Apartments
                  Thank you for taking the time to share your feedback. We genuinely value your input, and we're sorry to hear about the challenges you've experienced. Your concerns are important to us, and we want to address them to enhance your living experience. Your feedback is valuable, and we are committed to making the necessary changes to improve your living experience. We encourage you to reach out to our resident services team at willowcreekmi@altmanmgt.com to discuss your specific concerns further, so we can work towards a resolution. Thank you for bringing these matters to our attention. We are dedicated to creating a community that meets the expectations of all our residents, and we appreciate your patience as we work towards improvements.
                  Review Author Icon

                  Resident 1213354

                  Verified Resident 2023 - 2024

                  1/1/2024

                  The area and amenities are great, and the space and layout of the apartment is nice. The balcony is a huge plug, it is very spacious, shaded, and overlooks the woods if you get a unit that faces that way, otherwise you just overlook the… See More >
                    Manager

                    1/5/2024

                    Willow Creek Apartments
                    Thank you for taking the time to share your detailed feedback about your experience at our community. We genuinely appreciate your insights, and we are glad to hear that you find the area, amenities, and layout of your apartment enjoyable. We are thrilled to know that the balcony, walking trails, and outdoor pool have been positive aspects of your living experience. Your description of the balcony and its view, as well as the well-maintained walking trails, captures the essence of what we aim to offer our residents. We understand and share your frustration regarding the prolonged construction of the indoor pool. Be on the lookout for updated communication coming out within the next week! In the last few months, several pieces of our gym equipment have been replaced and added to. If you haven’t been in in a while, come check it out. Your feedback is valuable, and we are actively working to address these concerns and enhance the facilities for our residents. Regarding the issue of smoking within the apartments impacting the ventilation system, we apologize for any inconvenience this has caused. We take this matter seriously and are exploring additional measures to ensure a smoke-free environment within our community. We also appreciate your feedback about the maintenance order process and the communication with our office staff. We are actively reviewing our communication procedures to ensure a more responsive and efficient resolution to any issues you may encounter. We would welcome the opportunity to discuss your concerns further and explore potential solutions. Please feel free to reach out to our resident services team at 269-375-4809, and we will be more than happy to assist you. Thank you for choosing us as your home, and we hope to work towards resolving the issues you've highlighted to make your living experience more enjoyable. Best regards, Kayla Kridler Property Manager Ram Partners
                    Review Author Icon

                    Resident 1211548

                    Verified Resident 2022 - 2023

                    12/25/2023

                    Quiet and feel safe community with locking front doors. Like a whole seperate community within a community! Friendly neighbors and dogs. We love living here in our 2 bedroom with our dogs!! Easy access to everything and everywhere!!

                      Manager

                      12/26/2023

                      Willow Creek Apartments
                      Thank you so much for taking the time to share your positive experience at our community! We are thrilled to hear that you find our neighborhood to be a quiet and we look forward to continuing to provide you with a positive living experience. It's fantastic that our location is meeting your needs with easy access to everything and everywhere. If there's anything specific you love about our location or if you have any suggestions for improvement, please feel free to share. Once again, thank you for choosing to be a part of our community. We look forward to continuing to provide you with a positive living experience.
                      Review Author Icon

                      Resident 1210847

                      Verified Resident 2023

                      12/22/2023

                      We've enjoyed the Willow Creek community, the ease of the move-in process, and the first couple of months living here and working with Breana & Ester at the Leasing Office. However, there may have been changes within the Leasing Office staff, and the quality of… See More >
                        Manager

                        12/26/2023

                        Willow Creek Apartments
                        Thank you for sharing your feedback. We have shared these concerns with the slider door installations with our General Contractor and expect to see improvements when work is resumed on January 2nd.
                        Review Author Icon

                        Resident 1209545

                        Verified Resident 2023

                        12/18/2023

                        The overall environment is great - my neighbors are very welcoming and very friendly. I have had positive reactions with everyone I've come into contact with at the leasing office and with maintenance. I have had some issues that have been fixed by maintenance. Whenever… See More >
                          Manager

                          12/26/2023

                          Willow Creek Apartments
                          Thank you for sharing your experiences both good and areas needing improvement. Please contact our office and ask to speak with Kaitlynn or Kayla so we can make sure to get your maintenance concerns properly resolved. We apologize for any previous short comings here and hope to turn your experience with maintenance around.
                          Review Author Icon

                          Resident 1207443

                          Verified Resident 2022 - 2023

                          12/11/2023

                          The surroundings are beautiful. The apartments and buildings are outdated and the access to the building needs to be more user friendly. Often, I am caring something and having to use two hands to get into the building is difficult. There is… See More >
                            Manager

                            12/11/2023

                            Willow Creek Apartments
                            Thank you for taking the time to share your feedback. We appreciate your positive remarks about the beautiful surroundings at Willow Creek. We understand that the building's access and amenities have left you with mixed feelings, and we genuinely value your input as it helps us improve. We apologize for any inconvenience you've experienced with the user-friendliness of our building access. Your observation regarding the challenge of carrying items while entering is duly noted, and we are exploring options to enhance the accessibility for our residents. Regarding the completion of our indoor pool, we share your disappointment and apologize for any inconvenience this may have caused. We are actively working to expedite the process and create a delightful experience for our residents. Your comments are invaluable, and we want to assure you that we take them seriously. If there's anything specific you'd like to discuss further or if you have additional suggestions, please feel free to reach out to our resident services team in the leasing office. We are committed to making Willow Creek a better living space for all our residents. Thank you for choosing Willow Creek as your home, and we look forward to addressing these concerns promptly.
                            Review Author Icon

                            Resident 1205298

                            Verified Resident 2022 - 2023

                            12/6/2023

                            The neighborhood is a safe place. The trails are nice to walk to use during the year. However concerns we have about the air quality of our apartment keep getting ignored. Property management ignores concerns we have about our apartment and just tells you what… See More >
                              Manager

                              12/11/2023

                              Willow Creek Apartments
                              Thank you for sharing your experiences. Please contact the office again and ask for Kayla. I will be happy to discuss your concern with you and we can come up with a solution together.

                              Updated Review

                              Review Author Icon

                              Resident 1147961

                              Verified Resident 2023

                              11/27/2023

                              This community is a great place to live. The amenities are unbeaten compared to other apartment complexes in the Kalamazoo area. I have no complaints about living here. The staff and maintenance are wonderful.

                                Manager

                                11/27/2023

                                Willow Creek Apartments
                                Thank you for taking the time to share your experience at Willow Creek. We appreciate our residents! Please feel free to reach out to us with any concerns you may have!
                                Review Author Icon

                                Resident 1201138

                                Verified Resident 2023

                                11/20/2023

                                This community states it is smoke free, however, my apartment constantly smells like smoke. It's disappointing that it comes through my vents in all rooms. I have called about it a few times but unfortunately there is not much to be done. Otherwise the community… See More >
                                  Manager

                                  11/27/2023

                                  Willow Creek Apartments
                                  Thank you for taking the time to share your experience at Willow Creek. We appreciate our residents and want you to have an exceptional living experience. Please reach out to us about the odor coming in through your vents, we may have some additional solutions that we can explore.

                                  Updated Review

                                  Review Author Icon

                                  Resident 1041805

                                  Verified Resident 2020 - 2023

                                  11/15/2023

                                  Very disappointed with no indoor pool, if not open by the end of my lease I will have to move. No washer or dryer in apartments and the common area is never cleaned, very unexceptiable. Counter tops and cabinets need replacing-not repainting

                                    Manager

                                    11/17/2023

                                    Willow Creek Apartments
                                    Thank you for taking the time to share your thoughts and experience at Willow Creek. Work is anticipated to begin on the indoor pool very soon, please reach out to our office to discuss your concerns. Our goal is to provide an exceptional experience for our residents.
                                    Review Author Icon

                                    Resident 1198266

                                    Verified Resident 2000 - 2023

                                    11/10/2023

                                    Basically overall positive. A very nice place to live and the management folks over the years have done a good job on following up on any issues. The price is currently mid-range for the local market, but all housing is expensive these days.

                                      Manager

                                      11/14/2023

                                      Willow Creek Apartments
                                      Thank you for taking the time to share your experience at Willow Creek. We appreciate our residents! Please feel free to reach out to us with any concerns you may have!
                                      Review Author Icon

                                      Resident 1188846

                                      Verified Resident 2020 - 2023

                                      10/16/2023

                                      It is fine, but the indoor pool is closed, has been closed, and probably always will be closed, and the tap water is brown. Why do you raise my rates annually and then provide less? It is embarrassing when you think about it.

                                        Manager

                                        10/17/2023

                                        Willow Creek Apartments
                                        Thank you for taking the time to leave a review. Please keep an eye out for an exciting announcement soon about the indoor pool. Please feel free to reach out directly to our office to discuss your rental rate and any other questions or concerns you may have.
                                        Review Author Icon

                                        Resident 1188304

                                        Verified Resident 2016 - 2023

                                        10/9/2023

                                        We have loved it here. We've been here for 7 years and have worked well with the office with any concern. We appreciate all they do for the community and residents. We are happy here and would recommend it for other seeking a quiet and… See More >
                                          Manager

                                          10/9/2023

                                          Willow Creek Apartments
                                          Thank you, we appreciate that you took the time to share your experience at Willow Creek! Our goal is to provide an exceptional living experience for our residents.
                                          Review Author Icon

                                          Resident 1176870

                                          Verified Resident 2022 - 2023

                                          9/4/2023

                                          The neighborhood is outstanding and very welcoming. It is secluded and surrounded by a lake. The hiking trails are great too, if you definitely want to go for a walk. The community center has a lot of activities such as the workout room and swimming… See More >
                                          Manager

                                          9/5/2023

                                          Willow Creek Apartments
                                          Thank you for taking the time to provide your thoughts and send a review. Willow Creek is very lucky to be a part of Parkview Hills! We take your feedback seriously and will share your suggestions. Please let us know if there is anything we can do to make your home more comfortable.
                                          Review Author Icon

                                          Resident 1175467

                                          Verified Resident 2023

                                          8/30/2023

                                          This makes my third time renting at this community. I really enjoy the scenery and all the amenities that this community has to offer. The staff and maintenance are always friendly and courteous. If a problem arises they are very quick to get it fixed.

                                            Manager

                                            9/5/2023

                                            Willow Creek Apartments
                                            We are thrilled you have chosen to live with us at Willow Creek AGAIN!! Thank you for taking the time to write a review!! Please let us know if we can be of assistance to you and welcome back!
                                            Review Author Icon

                                            Resident 1169998

                                            Verified Resident 2022 - 2023

                                            8/14/2023

                                            This place is amazing, the staff are great and helpful, but the price of these are not worth it, but it's a nice place to move in with to get away from everything, the parking is great but during the rain you're gonna get soaked… See More >
                                              Manager

                                              8/22/2023

                                              Willow Creek Apartments
                                              Thank you for taking the time to share your feedback. We agree Willow Creek is in a beautiful location! We are sorry to hear you are struggling to see the value at Willow Creek. We will continue to work to create value, please contact us with suggestions! Again Thank you for taking the time to share your review.
                                              Review Author Icon

                                              Resident 1150359

                                              Verified Resident 2021 - 2023

                                              6/14/2023

                                              The apartment building im living in has been rough. I have had packages stolen and lost products due to people that live in the building. I dont feel safe getting packages at my apartment. there is no security to assure that things are safe.

                                                Manager

                                                6/20/2023

                                                Willow Creek Apartments
                                                Thank you for taking the time to share your thoughts about our community. We value the input of all of our residents! The building entry doors do lock, delivery drivers usually leave packages at each apt. door, we are sorry that something has happened to your packages. Please let us know if you have problems with this in the future.
                                                Review Author Icon

                                                Resident 1150330

                                                Verified Resident 2023

                                                6/14/2023

                                                We love the quiet, nature setting. The community setting has a lot of nice features. My son loves to go the clubhouse and use the outdoor pool. The playground and ball courts are well maintained. We love the friendly staff.

                                                  Manager

                                                  6/20/2023

                                                  Willow Creek Apartments
                                                  The setting is truly beautiful! The amenities we share are truly a treasure just like our residents. Thank you for taking the time to share your review!

                                                  Features & Amenities

                                                  Pets
                                                  • Dogs Allowed
                                                  • Cats Allowed
                                                  Other
                                                  • Balcony or Patio
                                                  • Basketball Court
                                                  • DishWasher
                                                  • Disposal
                                                  • Fitness Center
                                                  • Gated Access
                                                  • Pool
                                                  • Recreation Room
                                                  • Refrigerator
                                                  • Sauna
                                                  • Spa
                                                  • Tennis Court
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                                                  Leasing

                                                  Welcome to Willow Creek Apartments, a residential community featuring one, two and three bedroom apartments in Kalamazoo, MI. Spacious layouts and amenities welcome you home, along with exceptional service and an ideal location within walking distance to shopping, dining and entertainment options. Are you looking for an apt for rent in Kalamazoo, MI? Contact our friendly, professional office staff to schedule a tour today.
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 05:00 PM
                                                  • Saturday: Closed
                                                  This community is managed by

                                                  RAM Partners

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                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 03/19/2018
                                                  Q: What is security like?

                                                  Frequently Asked

                                                  How is Willow Creek Apartments Rated?
                                                  Based on 257 number of votes by renters, Willow Creek Apartments is currently rated 4.2 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Willow Creek Apartments?
                                                  Willow Creek Apartments is rated 4.1/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Willow Creek Apartments is rated 4.1/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                  What are noise levels like at Willow Creek Apartments?
                                                  Willow Creek Apartments is rated 4.6/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                  How safe is Willow Creek Apartments?
                                                  Willow Creek Apartments is rated 3.9/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                  How satisfied are residents with the neighborhood?
                                                  Willow Creek Apartments is rated 4.6/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at Willow Creek Apartments?
                                                  Willow Creek Apartments is rated 4.1/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 94.4444% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 3.22 days to their community reviews in the past year.
                                                  Who manages Willow Creek Apartments?
                                                  RAM Partners
                                                  What is the pet policy at Willow Creek Apartments?
                                                  Dogs Allowed
                                                  Cats Allowed
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths

                                                  Contact Property

                                                  Willow Creek Apartments

                                                  March 2024

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                                                  Willow Creek Apartments is a 759 - 1,100 sq. ft. apartment in Kalamazoo in zip code 49008. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Kalamazoo Township, Parchment, Portage, Schoolcraft, and Galesburg.

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