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Forest Pointe

2791 Castle Bluff Court

Kentwood, MI 49512

 
 
 
 
 
 

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Resident 2012 - 2016 Not Recommended
Reviewed 07/25/2016
This apartment complex was sold last year to Monarch Investment. Since the new owners came in the complex management has changed also. The new manager and district manager are rude, nasty, liars. The one nice and helpful manager that was there has left since the new management company came in. They have a new policy that they only allow a certain number of 12 month leases per month. Even if you are a current resident they will not offer you a 12 month lease if they've hit their quota. They then offer 6 month, 9 month, or month to month options with increased rent from $150-$260 more per month. They do not notify you of these options until it is too late to give them a proper notice that you are not going to renew your lease. They they charge you for the month of rent AFTER your lease is over becasue you did not give them porper notice. It was a decent place to live and reasonably priced before Monarch and the new management took over. The apartments are old and run down. My kitchen counter was cracked when i moved in and the cabinetry in the kitchen and bathroom are falling apart. Bathroom sink had a big rusty crack in it the entire time i lived there. Maintenance was also an issue after Monarch took over. I had a window that leaked and flooded my living room carpet every time it rained. I tried for three months to have it fixed. It was still not fixed when i moved out. My suggestion is to RUN don't walk away from this place. Stay away!! They are as nice as can be before you live there. THen once you're there they do all they can to screw you in nay way they can!!! Also, keep in mind that Monarch Investment owns several apartment complexes in the area. I can only assume thy treat people the same way.
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Forest Pointe

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