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Resident • 2019 Not Recommended
Reviewed 11/30/2019
I hate living here because I can never get a hold of the horrible office staff as all the calls are forwarded top a useless call center that is not authorized to do anything except take a message that will never be returned. All of the… See More
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Lulu_N • Resident • 2018 - 2019 Not Recommended
Reviewed 08/22/2019
Do not apply or live here. The worst place I have ever lived at. Bugs bugs bugs!! Management do not care to resolve the issue even after calling and stopping by the office to complain. Cockroaches all summer in your apartment. Maintenance take for ever to… See More
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Apartmentguru1984 • Resident • 2018 Not Recommended
Reviewed 10/16/2018
This is the worst place i have ever lived. If you have any other options go elsewhere. I could understand the rudeness of staff and refusal to maintain apartments if they were charging maybe $300/month but this is ridiculous. People sign off on repairs that they've… See More
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Resident • 2017 - 2018 Not Recommended
Reviewed 06/17/2018
2 months without A/C and it is still not working....if you like hunting down staff and playing the roll of property manager, then this is a great fit for you. It is 95 degrees in the middle of summer and I am CONSTANTLY having to track… See More
Woodland Creek Manager06/26/2018
Thank you for reaching out to us, can you please email me with your name and address at [email protected] I would like to look into this further and help get these issues resolved. I look forward to hearing from you. Claire Allen Marketing & Social Media Manager amp Residential
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recindy1 • Resident • 2017 Recommended
Reviewed 12/14/2017
Love the place, so much to do love the apartment were in. Close to entertainment, ETC. I would live in here hopefully a longtime The pools are refreshing you can lift weights, nice views, nice apartments
Woodland Creek Manager04/23/2018
recindy1, We are so happy you are enjoying our community! Thank you for the wonderful review! Woodland Creek Management Team
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Sandor2199 • Resident • 2017 Recommended
Reviewed 11/27/2017
There is no perfect t apartment, but this is the best one my wife and I have lived in. The staff is very friendly, the grounds provide a comfortable environment. The only issue we have, and it is due to the business of the maintenance crews… See More
Woodland Creek Manager11/29/2017
Sandor2199, Thank you so much for taking the time to leave us a review. We appreciate your honest feedback and are glad that you are enjoying our community! We can learn so much from resident reviews, thank you for your input! Thank you, Woodland Creek Management Team
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Resident • 2017 Not Recommended
Reviewed 11/11/2017
These are the worst apartments with worst office staff and management. Management schemes to break into residents apartments. The management/maintenance entered my apartment after I put in a maintenance request and stole from my apartment. When I called their office, they said as there was no… See More
Woodland Creek Manager11/15/2017
Anonymous, Thank you for reaching out to us. I sincerely apologize for this stressful situation. I am shocked to hear of this and would like the opportunity to discuss this situation with you further. Can you please email me at [email protected] with your name, phone number, and address so that we can get this matter resolved? I will be reaching out to the Property Manager and Regional Property manager regarding this concern. Our residents are our number one priority and I know we can get this figured out. I look forward to hearing from you, Claire Allen Marketing & Social Media Manager AMP Residential [email protected]
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lnforehand • Prospective Resident • Visited 2017 Not Recommended
Reviewed 08/22/2017
I am incredibly disappointed with my experience at Woodland Creek Apartments. I called the leasing office 8/21/17 at 5:00PM and was quoted $943 for the Aspen Floorplan. Because their "call center" did not save the quote they could not honor that price however they did confirm… See More
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Alan_E • Resident • 2016 - 2017 Recommended
Reviewed 08/12/2017
Just renewed our rental lease for another year. Woodland Creek is a great place to live. It's close to shopping, dining, and services on 28th street and other shopping districts -- even our doctors. Still, it's tucked into a quiet area off East Paris Ave on… See More
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Felipe Pena • Resident • 2016 - 2017 Recommended
Reviewed 07/27/2017
I like the fact that I live on the third floor no noises.
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Resident • 2015 - 2017 Not Recommended
Reviewed 07/09/2017
Short Version: Avoid at all costs, unsafe living environment with incompetent sketchy management. You can find cheaper places that aren't this terrible and won't take advantage of you as much. . Long Version: -- Experience: I lived here for a little over 2 years in Woodbridge.… See More
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golden33 • Resident • 2011 - 2015 Not Recommended
Reviewed 03/21/2017
I lived in this community for long time and seen it all . Outdated appliances , Spacious apartments , Unfriendly staff , Not a good school district , No security , Vehicles stolen from the property , Once my neighbor's truck was put on cement blocks… See More
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Resident • 2016 - 2017 Not Recommended
Reviewed 02/16/2017
Dont sign a lease here..terible management.
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Jennymcmullin • Resident • 2011 - 2016 Not Recommended
Reviewed 02/01/2017
Very old cookie cutter apts, extremely noisy and in need of constant maintenance. many technical issues. Service has deteriorated dramatically while prices had increased constantly for no apparent reason. more than 20% in two yrs. Quality of people who run the place is deplorable: Indifferent, irresponsible,… See More
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Resident • 2000 - 2017 Not Recommended
Reviewed 01/18/2017
Woodland Creek used to be an amazing place to live when it was owned by Cambridge Partners. The grounds were clean, snow was plowed and the sidewalks were shoveled and sidewalks were salted before I even left for work. They truly cared about the residents and… See More
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Resident • 2009 - 2017 Not Recommended
Reviewed 01/09/2017
New management ruined a once fabulous community, no appreciation shown to residents. Nickle and dime you for everything and provide low quality appliances. See More
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Resident • 2014 - 2016 Not Recommended
Reviewed 12/03/2016
I have lived here almost three years and it started off pretty good. The property has changed ownership twice since. The new management now charges for everything they can think of. The management harrassed, talked down to me and lied to my face twice. I have… See More
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Reviewed 11/07/2016
I voiced concerned about a truck parked outside my apartment with a couple and their two dogs sleeping in it. Walking to your car at 5:30am to seeing people moving in the car next to it, is a scary situation. I called the office each time… See More
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Resident • 2014 - 2016 Not Recommended
Reviewed 11/01/2016
After living at Woodland Creek for just over a year and a half, I strongly suggest you do NOT sign a lease here. I originally leased a 2 bed 1 bath unit. When I was being shown apartments, the staff member took me to the wrong… See More
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madaym1 • Resident • 2016 Not Recommended
Reviewed 10/04/2016
Endless maintenance problems not only with our apartment but the neighbors around us. In the short amount of time that weve have lived here our washer, dryer, air, heat, screens, toilet, and carpet have all had to be repaired. Our most recent issue we've had steamed… See More
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Jaimemarine • Resident • 2016 Not Recommended
Reviewed 09/13/2016
I have been living here for 2 months and i already know we will be moving when our lease is up. Our fridge (provided by woodland creek obviously) broke the day after we went grocery shopping and took 2 days to fix. The problem was that… See More
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whiteheada91 • Prospective Resident • Visited 2016 Not Recommended
Reviewed 09/12/2016
I took a tour around the apartment extremely excited and with high hopes that this place was going to be the best money could get me in the grand rapids area, the front desk worker was extremely nice and we proceeded to tour the area. I… See More
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louay ghonaym • Resident • 2015 - 2016 Recommended
Reviewed 08/08/2016
love this place, and i lived here for a year and will get a new lease with them for the next 2 years, the complex and management are excellent, yet the few negative reviews are because the ignorant ppl who live in the complex, i stand… See More
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Resident • 2012 - 2015 Not Recommended
Reviewed 07/21/2016
Just another example of how unprofessional and ignorant this company is. The new owner's, AMP Residential do not care about anything but the money. It's so sad after original owner's, Cambridge Partners was so well run and really cared about the residents and the community. http://www.mlive.com/business/west-michigan/index.ssf/2016/07/apartment_managers_accused_of.html… See More
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Resident • 2015 - 2016 Not Recommended
Reviewed 07/02/2016
Uninformed, uncaring office personnel. Poorly maintained apartment buildings. Bricks/mortar loose allowing insects access to apartments. 30+ years of "just getting by" maintenance. Interiors so badly in need of refresh that for example, register vents have been painted so many times you can't see whether the screws… See More
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