Resident · 2017
These are the worst apartments with worst office staff and management. Management schemes to break into residents apartments. The management/maintenance entered my apartment after I put in a maintenance request and stole from my apartment. When I called their office, they said as there was no maintenance request for me so there was no way that their maintenance could have entered my apartment. It is so illegal for management to enter your apartment without your permission and stealing. There is no safety living in these apartments because management schemes to break into residents apartments. They obviously would not keep any record for any maintenance requests because they want to cover up their tracks when something like this comes to light. Moreover, when their maintenance enters your apartment for repairs or when management enters for inspection, they do not leave a note saying that they entered your apartment - I know this is their trick to cover up their tracks so that they can say that did not enter your apartment. And they would not listen to anything you say because they know that they are at fault. When you pay such high rent to live here, you would hope to have at least reliable staff and management but do not except that if you live in woodland creek apartments. Their office staff literally told me over the phone that I can do whatever and that they do not care - such is the extent of their unprofessionalism.
Woodland Creek Manager
Anonymous, Thank you for reaching out to us. I sincerely apologize for this stressful situation. I am shocked to hear of this and would like the opportunity to discuss this situation with you further. Can you please email me at [email protected] with your name, phone number, and address so that we can get this matter resolved? I will be reaching out to the Property Manager and Regional Property manager regarding this concern. Our residents are our number one priority and I know we can get this figured out. I look forward to hearing from you, Claire Allen Marketing & Social Media Manager AMP Residential [email protected]