Number of reviews in the past 365 days | 5 |
Percentage of reviews responded to | 40% |
Average time to respond to reviews | 159 days |
Contact Property
Fountain Place Apartments
920 South Washington Avenue
Lansing, MI 48910
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 5 |
Percentage of reviews responded to | 40% |
Average time to respond to reviews | 159 days |
Thank you for the wonderful review of our community! We love our residents and are glad you enjoy it here at Fountain Place!
Thank you for taking the time to leave a review! We are happy that we could meet your expectations! Reviews like this give us motivation and help us ensure we provide high quality care. Thank you so much again for your feedback. We hope you have a great day. Beverly Hynes, Manager
Thank you for the kind words. We love our residents and are happy you love it here~
Thank you for your glowing review, Siri. The staff strives to make this a wonderful place to live. We are so pleased that you have moved to Fountain Place and hope you will be with us a long time (some of our residents have been here 40+ years!). See you at our Pumpkin Carving/Scary Movie this Saturday-3pm in our café!
Thank you for your feedback. We're sorry to hear that your experience with our community did not meet your expectations. It is our intent to provide the best service possible to all residents and prospects. If you have further questions or concerns, please feel free to reach out to us directly at 517.484.9023 or [email protected] Beverly Hynes, Manager
Dear Connor, Thank you for your kind words about our beautiful community and our outstanding staff. We're pleased to know that you're happy with your decision to make Fountain Place your home and we're glad that we were able to make your move here smooth and enjoyable. Our goal is to provide All-Star service throughout your stay, so please don't hesitate to contact my office with any comments or suggestions for our community. Beverly Hynes Manager
Thank you for taking the time to post such a positive review and to share your experience with others. There's no greater compliment than a long term resident who chooses our community as the place to call home, and we're honored that you've chosen to live here at Fountain Place Apartments for the last 11 years. Beverly Hynes, Property Manager
We pride ourselves on providing exceptional customer service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please reach out ot us at your earliest convenience so we may further assist you in working towards a solution. Beverly Hynes, Manager
Eric, Thank you for taking the time to leave such a fantastic resident experience about living at Fountain Place Apartments. We're happy we are exceeding your expectations and appreciate your kind words! Beverly Hynes, Property Manager
Thank you for the nice review. Glad you enjoy the pool, fitness center, and internet cafe. We are fortunate to have such a great maintenance and cleaning staff who are always willing to help. We do have many long term residents who know a good thing when they see it! Please join us this Saturday at the bbq 2-4. Great food and games~ Beverly Hynes, Manager
Thank you for your kind review. We are happy to pass along your comments to the team here at Fountain Place. We are always more than happy to assist you if anything comes up. Take care. Beverly Hynes, Manager
Thank you for the kind words about how clean our community is, and how nice and polite the neighbors are here. We are pleased you enjoyed your time at Fountain Place.
Thank you for the kind words. This glowing review made my day! So glad you enjoy the nature in our backyard on the river trail. I will pass on your praise to the rest of the staff. We hope to see you at our annual bbq this Saturday from 2-4. Games and prizes are sure to please (along with great food and friendship). Beverly Hynes, Manager
Your review made me smile! Thank you for the praise. We let residents know about all the great events (and businesses) in REO Town all within walking distance! Beverly Hynes, Manager
$650 - $700
600
N/A
Studio
$775 - $900
750
N/A
1 Bedroom
N/A
N/A
N/A
1 Bedroom
$900 - $950
900
N/A
2 Bedrooms
$1,050 - $1,100
1,050
N/A
2 Bedrooms
We are the premier high-rise community located in vibrant REO Town (walk to great restaurants & shops, art, music, craft beer festivals!), minutes from MSU and local hospitals, and within walking distance to GM, BWL, LCC, Davenport, Cooley Law School and downtown Lansing! We are on the river trail, where you can bike, jog, kayak, or fish, or stroll to parks, baseball diamond and basketball court. Fountain Place offers one bedroom apartments with 750 SPACIOUS square feet. Fountain Place boasts a rare mix of amenities, convenience and affordability to bring you the best apartment living in Michigan's Capital. Your wonderful apartment home will feature a chef’s kitchen, including GAS stove, frost free refrigerator, dishwasher & disposal, tons of counter and storage space to really cook! Your apartment will have abundant natural light from new windows*, upgraded carpet, custom blinds, ceramic baths, oversized closets, and a private balcony.
Please allow up to 24 hours for your answer to be visible to the public.
Contact Property
Fountain Place Apartments
920 South Washington Avenue
Lansing, MI 48910