Review History for NopeNopeland

Westfield Club


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NopeNopeland

Resident 2011 - 2014

9/30/2014

This was a nice enough place, before ALL the staff was replaced. Short version - VERY average for the area, not a good value for the money, and prone to "market conditions" price hikes - while advertising a much lower rates. Maintenance seems understaffed, requests WILL get lost often, however they will always greet you with a smile! In 2012-2013 they replaced all the management and maintenance staff. The new staff is all smiles, no help. Simple maintenance requests would take 2 weeks, and getting a timely call back became a serious challenge - I had to report the same issue 3 times in a two week period, and every time it was as I did not come report the same thing 3 days ago! The only amenities worth mentioning are the in-unit washer and drier - but in this price range that's expected. The pool and "fitness center" are not worth mentioning - the pool is small, and "artistically" shaped - looks good in photos, can't actually swim in it - great for kids hanging out. The "fitness center" is a joke - it's so tiny that you can hardly open the door without hitting one of the machines. The only other amenity is the kids running around - not necessarily bad, however they do get loud and there are lots of them, and they bring their friends over too! And my FAVORITE part - after the management change, they hit me with somewhere in the range of 15% annual price hike - due to "market conditions", they also removed the convenient drop box for rent, making you register online - exactly what i needed - another poorly designed site to keep my banking info!

    Review 20 out of 56

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