Ratings & Reviews
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Resident • 2015 - 2016 Not Recommended
Reviewed 04/26/2016
I do not recommend. All about the money, & do not care about having valuable tenants.
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Resident • 2008 - 2015 Not Recommended
Reviewed 11/18/2015
Willow Ponds is not worth the money or a nice place to live. The management staff, maintenance staff, and owner are horrible. None of them care about the overall appearance of the property. Let alone maintaining the rental properties adequately. Not to mention the pond floods… See More
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kfyeau • Resident • 2009 - 2014 Not Recommended
Reviewed 07/06/2014
I moved to Willow Ponds after my divorce and the leasing manager at the time was fabulous and the customer service was friendly and accommodating. However, once new management took over everything changed. The leasing agent has been there for many years, and she is very… See More
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Resident • 2013 - 2014 Not Recommended
Reviewed 01/14/2014
I moved here from Canal Club apartments strictly because my neighbor was so noisy and irritating I was just looking to find a town home vs an apartment so no one would be living above OR below me. So far, that aspect of Willow ponds is… See More
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pswank7 • Resident • 2009 Recommended
Reviewed 07/11/2011
Management was so friendly & even worked w/ me a few times when I was running late on rent. The townhomes were nice and spacious. Each one has there own patio w/ partial privacy fence. It's very peaceful out there, and beautiful landscaping. Not a bunch… See More
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Resident • 2007 - 2008 Recommended
Reviewed 10/22/2008
The townhome is decent...very spacious, however, the paint and carpet are very cheap and overall, it could be less expensive. The walls are extremely thin, I could hear my neighbors having casual conversation and even hear them being intimate when I really didn't care to hear… See More
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Resident • 2006 Recommended
Reviewed 08/09/2008
The landscaping was depressing looking--maybe it was the lack of sidewalks or the abundance of geese poop. The prominence of the garbage cans ruined the look too. In general, this side of Lansing is one big stip-mall suburbian run-down yuck-fest. The apartments always felt damp. The… See More
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Resident • 2007 - 2008 Recommended
Reviewed 04/22/2008
We have been here 8 months and plan on staying at least another year if not more. The staff is excellent, Pam in the front office is very quick to respond and sees things through to the end. I have needed maintenance twice, once for the… See More
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Resident • 2006 - 2007 Recommended
Reviewed 10/04/2007
Keep up nice.quite place to live.Jerry and Pam very helpful in the office.
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Resident • 2006 - 2007 Recommended
Reviewed 07/30/2007
Willow Ponds is a very user-friendly place to live. The townhouse concept is much better than having other tenants living above or below you. Much more privacy in this situation. Management is working very hard to repair and replace aging fixtures, but with such a large… See More
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shygirl999 • Resident • 2005 - 2006 Not Recommended
Reviewed 03/14/2007
Worst place of all to live in. Mgmt is just horrible and too slow to respond. No customer service. Dont waste money or time just look out for something better.
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Resident • 2006 - 2007 Not Recommended
Reviewed 01/24/2007
I wouldn't ever live here again, 1 year is enough or too much. High rent = poor service, trashy neighbors, junky appliances, poor paintig, cheap carpet, and horrible parking. The parking lot is a pond with sitting water and people take your assigned spot. The management… See More
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Resident • 2004 Recommended
Reviewed 01/04/2007
I lived here for 1 year. Great 2 bedroom apartment with no problems. 2 bedroom apt had lots of space, plus 1.5 baths! Maintenance staff was very friendly and fast service. Love having a private door entry, very nice feature.<br><br>There are several kids in the area… See More
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Resident • 2005 - 2006 Not Recommended
Reviewed 12/23/2006
I lived at Willow Ponds for 1 year,and that was enough. High rent does not keep out trashy people. Townhouses very cheaply made,with bad insect problem. Maintenance is a joke. Management turned heat off to unit next to me in winter and pipes burst. I had… See More
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Resident • 2004 - 2005 Not Recommended
Reviewed 05/11/2006
This place doesn't look to bad from the outside, but these townhomes were cheaply built. Floors creaked, and walls are thin. You can hear your neighbors music, tv, walking, etc. My neighbor actually complained that my alarm clock was bothering him. The kitchen is very small… See More
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Resident • 1999 - 2000 Not Recommended
Reviewed 12/09/2003
Higher rental rates do not keep out the trashy people. <br> <br>Moved into these apartment houses when they were brand new, beautiful. <br> <br>Pet friendly, a plus. <br> <br>Unruly children, playing daily in parking lot, hitting vehicles. <br> <br>Shared walls, one neighbor quiet as a mouse,… See More
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Joe1218 • Resident • 2001 - 2002 Recommended
Reviewed 06/21/2002
Excellent floor plan for the three bedroom. Great use of allowed space. <br> <br>Good carpets and flooring. Excellent appliances. <br> <br>Allows two dogs, Sufficient walking availibility. Very pet friendly. <br> <br>Nice views with very limited trees. <br> <br>Too many children in others´ areas. They knock on… See More
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