Review History for Xondra_C

Lexington Village Apartments


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Xondra_C

Resident ā€¢ 2013 - 2019

8/27/2019

This is Long but worth it if you want an honest review. I lived at Lexington Village Apartments for a total of 6 years. The first two were in a one bedroom apartment, My husband and I left because we were in the process of buying a house. We unfortunately didn't get it so we came back and got a two bedroom. There were so many issues with this place, and our living conditions were unacceptable. Repeat pest issues; called twice with no resolve. Received noticed but no one showed. Called again, told they would speak with supervisor. Nothing. We had Roaches on and off for well over a year, to the point were we had to leave so the apartment could be fully sprayed. Our Refrigerator door broke, and we were actually told by a maintenance worker that he could put a temporary wood block to help keep closed. Unacceptable, and we had to fight to get it replaced. Mold; in every room, Shower, baseboards, walls. Window leakage in living room, rain water would come in and leak everywhere. Called, couldn't come out immediately due to weather, promised to come ASAP never fixed, Raw sewage back up in basement and the smell would be ungodly. To the point of putting a towel at the door to block it. Our gas was cutoff once with no notice; consumers ran new gas line but told no one not even maintenance. Work done with pipes in the basement with no notice, just banging noises through the ceiling. Constant complaints for weeks about hallway lights being out. Coldest day of the winter our heat goes out. Told by office to prepare and if it happens contact emergency maintenance. Called 3 times with no results, supervisor offered no help with and offered space heaters. Repeat drivers parking in car ports; no signage to indicate that its private parking and that violators will be told. Sent several emails of frustration with no response. The office loss not only our 60 day notice to vacate but also renters insurance policy. Pipes from upstairs neighbors make loud booming sounds through the walls, nothing can be done if the neighbors don't call and complain. Our front door lock to the actual apartment stayed broken by unknown residents, no matter how many times my neighbors or I called to complain. Our neighbors had a dog in non dog friendly building. Called and emailed several times no response. I can't tell you how many stolen packages we lost. USPS themselves told us how bad the area was for it. Trash on lawn including food, cigarette butts near car, and underwear (yes underwear). We were threatened with a 50 dollar fine for improper waste management; one box was thrown out of the dumpster. Someone from maintenance cut off a part of the box with our address on it, and placed it in our door knocker with a letter from the office. Never mind the fact that people who don't live on the properly dump their trash here every day with no consequences. Maintenance worker broke window near front door, for no purpose. Not fixed immediately and it took days for a proper cover to be put up. Honestly, do yourself a favor and not even bother. This place is absolutely horrible, and I'm so glad to be gone.
Manager

8/29/2019

Lexington Village Apartments
Hi, Xondra. Though we're sorry to hear that your experience with our community was not a more accurate reflection of the positive living situation that we strive to offer our residents, we appreciate you bringing your concerns to our attention. The satisfaction of our residents is a top priority for our team and we regret if this was not more evident during your time here. However, we can assure you that we will utilize your valuable feedback to help us best serve our residents moving forward. We are saddened that your time here did not leave you with a higher opinion of our community, we wish you all the best in your new home.

Review 37 out of 191

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Lexington Village Apartments

March 2024

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