Review History for Paola Gonzalez

President Madison Apartments


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Paola Gonzalez

Resident 2016

9/12/2016

Hello, I don't ever write a bad review, but this was necessary. I agree, what you see, it's not comparable to what you get, at least for my 1 bed + 1 dog. The apartment was ok, it had new cabinets, so that was ok. The blinds had a missing piece, and they did offer to replace them, but it's like how do you lease it, and you do not fix something so noticeable. 2 times the bathtub got clogged, second time supposedly they fixed it, I come home from a business trip, the freaking thing is still clogged...The wash machine in the building was not working, I called they said they are not responsible, I should call the company responsible for the lease of this service. I did,and it took like 2 weeks to get fixed, great. When my lease was close to an end after six months, I wrote to management that I was interested in renewing for 1 year (the location was very good for my work), but wanted to discuss the rental increase. No response. I decided not to stay, so I went to the office to sign the leaving notice, they did not ask a single thing, why are you leaving, how was your experience. Finally, I left the apartment, super clean, they charged me 6 days on my deposit (150 USD) for not giving notice 60 days in advance, but 54. I did request to stay more than 60 days in advance, and they didn't even care. When I drop off the keys, I was ringing forever at the office, waited for like 10 minutes. I ring again as I hear some noise, the lady barely opens the door, and says what you want... ok what about what can I help you, so she was there all the time, just she decided to close the office. I forgot to add, at least in my building, they vacuumed the entrance only once within the six months I was there, it was disgusting and smell horrible, but the office building is so clean! I was going to claim my 150 USD deposit back, it turns out I only had 1 week to do it after receiving the paper.

    Review 27 out of 46

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    President Madison Apartments

    March 2024

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