I live in one of the townhouses at Jamestown and have never had any problem with anything. Maintenance is always very quick to come look at or fix things and the staff are very nice and helpful. They're more than willing to work out rent payments to fit your student budget. I honestly think all the people writing bad reviews are obviously people who have either broken rules set out by United Apartments or don't use common sense so they end up in a bad situation. People will obviously be fined $600 for keeping an unregistered pet. Jamestown tells you that up front and any other apartment complex would do the same thing. Also, it's just common sense that if your apartment needs repairs or has anything wrong with it you need to put it on the move in damages sheet and it never hurts to document the damage with photos so you have your own records. If you don't record damages then United has no way of knowing that you didn't cause them yourself.
Don't believe all the bad reviews people give because they aren't savvy enough to follow obvious rules and don't employ their common sense accordingly. Jamestown is affordable, friendly, and reasonable provided that you as a lessee are too.