Review History for hollyperez

United Apartments


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hollyperez

Resident ā€¢ 2014

4/30/2014

Recently my husband and I renewed our lease after a wonderful year at the arroyo ranch apartments however that year was spent with the previous management. When United Apartment Group took over we the residents were stomped on and treated very badly. The privacy fence that we paid for was taken down for a much shorter fence and they took a lock we spent 25 on and threw it in the trash when we asked they would not do that. Then construction took over a block of parking spaces and there were about 10 spots for residents to park. Then constantly they turn off and on the water because they can t get their sewage lines right. Constantly there are pest and vermin I am getting charged for pest control but not once in this new managements time have I seen anyone do anything about this. Then later come to find when management comes in without my say so I am now missing a tiffany and co ring I spent over 200 for. Workers come in and smoke in my apartment leave my utilities on and the woman who is the manager is a complete monster and that is saying it nicely. Not once did she ever apologize for this problem I put 60 days notice and I m not even moved out on day 29 and people are in my apartment taking out my only toilet leaving their equipment all over my apartment; boosting up my ac and leaving on lights. There is exposed wires and open walls I have until next month on the 30th to be out this is not right. We left because of the horrible treatment and the management is rude and when I was sitting on the couch in apartment she stood over me talking litterly down to me. Then when I told my mom this is bs she kicked me out saying she will not have cussing. She does not know cussing I have been nice and treated poorly I paid rent on time every month and continue to be treated like a red headed step child. I will never recommend anyone contact these people about living arrangements because it will only cause you suffering, I d much rather live in a shack in the summer heat then spend one more moment at the hands of United apartment group. No one ever calls back anyways so expect to be on hold or treated like garbage if you do decide to do business with these people.

    Review 24 out of 159

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