Review History for Tierra_H

University Meadows


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Tierra_H

Resident 2018 - 2019

1/15/2019

Jason Sullivan is the rudest manager I have ever came across. He has no professionalism and talks to anyone any way. I had a situation where my package was claimed to be lost, check with the company that shipped as well as the usps. Everyone said it was at the front office. When I called Umead he answered and eventually tried talking down to me as well as call me a liar. We got into a confrontation because I do not tolerate disrespect from anyone. Come to found out my package had been in their office and I never was contacted. He never apologized for the way he talked & I will never recommend this apartment complex to anyone!!!!
    Manager

    1/19/2019

    University Meadows
    Hi Terra, I wanted to reach out and apologize if thought I was unprofessional during our conversation. I also wanted to let you know that I did locate your package after our conversation and called you and left a message before you came into the office. In addition, there definitely was no name calling in our conversation from either side. I wanted to extend an invitation for you to come into the office and meet with me. Please let me know a day and a time that you would like to meet. Thank you for your time

    Review 23 out of 165

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