NilesRes • Resident • 2007 - 2010 Not Recommended
We lived there for aprox 2 years. There were several issues the management did not deal with. We had our vehicle broke into once and vandalized once, with no concern of safety from the manager. When we moved out we were charged for late fees that we didnt owe. We tried numerous times to contact the office manager by phone and got voicemail every time <they have caller ID> and none of our phone calls are ever returned. After several attempts I told them I would call the Better Business Bureau and they State Attorney's office to file a complaint if I didnt get a call back. I never got a returned call. It has been over 3 months since we moved and they refuse to take care of this. If we were still living there they would have evicted us if we didnt pay the rent for 3 months and they would charge us late fees. For some reason they feel it is acceptable to ignore their responsibility. There are also numerous maintenance issues and the construction is very poor quality, the roof frequently leaks into 3rd floor apartments and the owners refuse to replace the roof. You can hear every step of people in the apartments above you due to the thin flooring. The dryer vents are not installed properly, it takes multiple cycles to dry clothes. The windows are poor quality, moisture always builds up and gets grows mold and mildew.
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