23640 Chipmunk Trail, Novi, MI 48375
Novi Ridge Apartments and Townhomes
Resident • 2010 - 2011 Not Recommended
While some of the office and sales staff are nice, the overall management is atrocious. Slow to answer calls, often miss messages, make many mistakes, they couldn't even get our lease right! Our apartment was broken into and it turned out no less than five tenants in a month's time near us were also broken into, apparently with someone who had a management key--possibly maintenance or office staff! Maintenance guys were cordial and polite but they were not well-coordinated; it appears that management does not know how to run a maintenance crew, those guys often seemed like they were not being given proper orders and their managers were making them guess what we needed rather than getting the story straight. The manager of the place is a nasty woman who is particularly rude to children. Can you imagine having a swimming pool where you interpret the "no diving" policy as meaning you're entitled to come outside and scream at children not to jump AT ALL into the pool? "No diving" apparently means "no jumping or splashing of any kind." A ridiculous woman enforcing an absurd policy was only the lousy icing on this turd-cake of an apartment community. DO NOT LIVE HERE UNTIL THEY FIRE THAT MANAGER.
How was this review?
Thanks for voting!