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Springs Apartments

45733 Lakeview Court

Novi, MI 48377

 
 
 
 
 
 

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Michigan22 • Resident 2012 Not Recommended
Reviewed 05/14/2012
I have had problems since the day we moved in. The office staff is completely incompetent. They gave us incorrect information regarding our move in costs. They also did not notify us regarding some very important info prior to the move in date, which nearly made us homeless. It cost another $40 application fee to get approved AGAIN so that we would have somewhere to go. MAINTENANCE will come into your apartment without notice. Sure, they may or may not knock BUT they will just come in if you do not answer the door. This is called trespassing according to Michigan tenant law. I am still waiting for maintenance to SCHEDULE AN APPOINTMENT to fix my stove and some other things. It's been a month!!!! The manager is very unprofessional and has a very bad attitude. Dealing with the corporate office, the regional manager, Dan, wasn't any better either. I spoke with him regarding genuine concerns and they didn't do anything. Apparently when you are concerned for the safety of your family, they could not care less. I would NEVER rent from here or any other Edward Rose community. Save your money and time and rent from somewhere else or better yet, go buy/lease a house or trailer. We will be looking for something else very soon that will be less money and bigger and we won't have to deal with rude office staff and maintenance. Too much money to deal with people like this!
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