Review History for Verified Resident 848494

The Springs Apartments


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Resident 848494

Verified Resident ā€¢ 2019 - 2021

3/16/2021

Absolutely awful. Management at the front office is useless and full of "do-nothing" attitude when there is an issue. Our new neighbors are violent, loud, and rude, and when presented with a sea of proof to all our noise complaints we were told they can do nothing about it (which according to our lease agreement is a big fat lie). I will never recommend an Edward Rose property to anyone ever because I would never want to put anyone through what we have gone through here.
    Manager

    3/18/2021

    The Springs Apartments
    Thank you for your review. We are sorry to learn that you feel this way and are here to address your concerns. At your convenience, please contact the office, and our team will be happy to assist you.
    1 Previous Review

    Previous Review

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    Resident 848494

    Verified Resident ā€¢ 2019 - 2020

    11/30/2020

    Management is a mess; no one can seem to keep records at the main office in an organised manner. They are also unhelpful, curt in a rude manner, and it makes me wonder how little they must get paid in order to not care about the tenants they are serving. Our current neighbours are aggressive and volatile and, while I understand there's not a lot that anyone can do about it, it puts myself and my roommates in an uncomfortable and unsafe position.
      Manager

      12/4/2020

      The Springs Apartments
      Thank you for your review. We are sorry to learn that you feel this way and are here to address your concerns. At your convenience, please contact the office, and our team will be happy to assist you.

      Review 133 out of 461

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      The Springs Apartments

      March 2024

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