| Number of reviews in the past 365 days | 24 |
| Percentage of reviews responded to | 41.67% |
| Average time to respond to reviews | 96.46 days |
Oak Park Manor
13600 Kenwood, Oak Park, MI 48237
13600 Kenwood, Oak Park, MI 48237
Floor Plans
- $1,241
- $1,473
epIQ Index Report Card
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
- online reviews
- resident surveys
- manager's engagement with renter reviews
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Community epIQ Grade
Ratings & Reviews (78 Reviews)
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Verified Resident 822727 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/14/2020
The apartments are ok to live in it's a lot that goes on with the plumbing and it seems like it takes them a minute to complete your request overall though the apartments look nice and once things get fixed properly they are cool to live… See More
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Verified Resident 849279 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/02/2020
Very good, Shannon was very helpful, and she answered all my questions, and showed excellent customer service. And helping us decide to lease a townhouse at Oak Park Manor. And so far me and my husband enjoyed staying there. And if we have any problem the… See More
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Tennye_S • Resident • 2012 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/25/2020
Been sitting here waiting on another refrigerator for 3 hours meat has been sitting out Thanksgiving eve. Had to contact the emergency number to get them out here. Ist problem water kept coming up in the basement everytime I washed they said because put grease down… See More
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Verified Resident 817417 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/02/2020
Hasn't been the best I had a package stolen and my neighbors are extremely loud and it's hard to get sleep at night and I have a lot of things that need to be repaired inside the townhouse that hasn't been addressed yet See More
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Verified Resident 320205 • vrp • 2007 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/19/2020
Children friendly and usually good communication with staff. Near good schools and easy access to freeways. Landscapes kept up. Seasonal community activities available. Don't agree with rent increases without updating inside after being a resident for than 10yrs. See More
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Verified Resident 824330 • vrp • 2017 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/28/2020
It's been good beside my issue with the bathtub I have lived here for almost 3 years and I have no problems with safety. Oak Park Manor is a nice community most of the people in this community mind their business See More
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Verified Resident 807206 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/14/2020
Poor, trash everywhere! Maintenance is a joke, front desk is a funnier joke. Thr fact is mary poppins will shown up on her broom during a snow storm before maintenance shows up to change a simple fuse. See More
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Verified Resident 812929 • vrp • 2016 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/07/2020
Overall the community is not bad. It's a very quiet place to live. It's right next to a police station so you hear a lot of sirens all the time. I really don't have any issues really. The parking could be better as there isn't assigned… See More
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Verified Resident 811145 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/02/2020
I like my new place. I have a some issue with my basement which come in my basement from the floor. The kitchen facing is coming off in the the cabinet in the kitchen been like that seen I move in. Thanks See More
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Verified Resident 801164 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/07/2020
This property is terrible. I don't suggest anyone to more in. I move in with amenities being broken and not even including in the property: the customer service sucks. They ladies in the office is liars and they cover each other crap up. Unprofessional See More
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Verified Resident 800330 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/05/2020
I just moved in, it's okay so far. I just hate that I don't have a dishwasher and that everything was updated except my kitchen cabinets. I wish I could've viewed my townhouse before I moved. I also had to re-clean my oven it was filthy.… See More
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Verified Resident 784346 • vrp • 2013 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/26/2020
Sub par. Needs improvement. There continues to be a lack of follow through on service request. Although Shannon has been great, there are many who would benefit from further training. I would like to have the things that I have requested be fixed.i shouldn't have to… See More
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Verified Resident 780052 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/15/2020
Prompt maintenance work and professional office staff. The community is very quiet in the apartment walls keep out noise. It is centrally located with easy freeway access and close to drug stores and grocery stores and restaurants. I had a few issues at move-in that were… See More
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Oak Park Manor Manager
06/17/2020
Thank you for your feedback! We're so glad that you're pleased with the convenience and access that Oak Park Manor provides to the many amenities in the community. Thank you for being a resident!
Verified Resident 772021 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/25/2020
I love and enjoy my new home. It's very quiet and peaceful. It's a clean beautiful environment to live at. I would recommend to others to live here. I'm able to find local shopping stores close to fit my needs. See More
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Oak Park Manor Manager
06/04/2020
Thank you for your feedback! Welcome to the Oak Park Manor community!
Verified Resident 734489 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/25/2020
The apartments are older and the maintenance staff doesn't want to do the work to keep the apartments up. Increase in rent, but now improvements in property, otherwise the property is ok. It can be a decent place to live. See More
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Oak Park Manor Manager
06/04/2020
Hello. We're sorry to hear about your experience. Please contact our corporate office at 248.516.3245 to further discuss this matter.
Verified Resident 767906 • vrp • 2015 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/11/2020
It has been more than satisfactory. The staff and maintenance are both friendly and accommodating. It would also be a good idea to upgrade cabinets and flooring in both the bathroom and kitchen after a resident has been at the property for 5 years. Even painting… See More
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Oak Park Manor Manager
06/04/2020
Thank you for your feedback!
Verified Resident 766254 • vrp • 2016 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/06/2020
Place is fine need to update appliances and countertops. The bathrooms are extremely small. Very close to good school districts and access to shopping and restaurants. Also, recreation is close. The rooms are a decent size See More
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Oak Park Manor Manager
06/04/2020
Thank you for your feedback! We're so glad that you're pleased with the location and convenient access that Oak Park Manor offers!
Verified Resident 353957 • vrp • 2011 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/01/2020
I've always appreciated the customer service I receive from the front office. I like that OAK Park Manor takes pride in keeping the grounds clean, lawn manicured, etc. I appreciate them taking the time to hear feedback and the little holiday or thank you treats they… See More
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Oak Park Manor Manager
06/17/2020
Thank you for your feedback! We're so glad to hear that you enjoy our resident appreciation days and treats.
Verified Resident 748285 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/28/2020
This community needs a new management staff they do not have any professionalism is horrible they have terrible attitudes there very unpleasant people management staff and maintenance manager supervisor whatever it is he's horrible to See More
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Oak Park Manor Manager
05/14/2020
Hello! We're sorry to hear about your experience. Please contact our corporate office at 248.516.3245 so that we can assist you. Thank you!
Verified Resident 744669 • vrp • 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/14/2020
Professional and always greets me when calling. No real issues with the community, could use a few updates to cabinets and add a dishwasher would make this pace ideal. Over all greats location and not bad price wise See More
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Oak Park Manor Manager
02/20/2020
Thank you for your feedback! Please contact the leasing office so that we can discuss upgrades to your unit. Thanks!
Verified Resident 744604 • vrp • 2012 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/14/2020
The community is very quiet, but some of the maintenance workers lack professionalism. I've been at the community for almost 8 years and not updates has been done inside the unit. I have had maintenance items addressed, but no update within the unit. See More
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Oak Park Manor Manager
02/20/2020
Hello. Thank you for your feedback. Please contact our corporate office at 248.516.3245 so that we can further discuss upgrades to your unit. Thanks!
Verified Resident 462158 • vrp • 1999 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/14/2020
I love this community is why I've lived here since Feb2, 1994. It's safe, quiet and comfortable. All thru the years of living here Oak Park Manor Staff have maintain the utmost professionalism. I love my apartment and take great pride to maintain the beauty. I… See More
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Verified Resident 315891 • vrp • 2013 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/14/2020
Everything was great until this year, having HOT water issues that seems to not get corrected. My overall experience has been great. The office staff excellent, had 1 maintenance staff pretend not to hear me talking to him mind you he was at my neighbor's townhouse.… See More
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Oak Park Manor Manager
03/14/2017
Thank you, but it's people like yourself who actually make the community great!
Verified Resident 744104 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/12/2020
I had to call the office on 4 separate occasions in a 2 week period to come fix my hot water time no even showed up. Second call was made 2 days after the first call. Finally someone showed up at 9 pm and had no… See More
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Oak Park Manor Manager
02/20/2020
Hello. Please contact our corporate office at 248.516.3245 so that we can further assist you.
Verified Resident 734496 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/08/2020
Great experience overall great leasing staff as well apartment was clean and ready spin move it no major issues with home furnace went out and office staff immediately had it professionally replace along with hot water tank very satisfied with experience See More
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•
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Manager
Features & Amenities
Laundry
- Laundry Connections in Unit
- Laundry On-Site
- Laundry in Units
Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.
Pets
- Cats Allowed
Deposit: Required
Rent: Required
Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
Floor Plans & Pricing
2 Bedrooms, 1 Bathroom
- PricePrice
$1,241
- SQ. FT.
N/A
- AvailableAvail.
N/A
- Model
2 Bedrooms
3 Bedrooms, 1.5 Bathrooms
- PricePrice
$1,473
- SQ. FT.
N/A
- AvailableAvail.
N/A
- Model
3 Bedrooms
Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.
Questions & Answers
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Frequently Asked
What are noise levels like at Oak Park Manor?
The community is rated 3.9/5 stars, which is considered having quiet noise levels on average.
The community is rated 3.9/5 stars, which is considered having quiet noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at Oak Park Manor?
The community is rated 3.8/5 stars, signifying much satisfaction on average.
The community is rated 3.8/5 stars, signifying much satisfaction on average.
How safe is Oak Park Manor?
The community is rated 3.8/5 stars, which is considered being very safe on average.
The community is rated 3.8/5 stars, which is considered being very safe on average.
How satisfied are residents with the neighborhood
The community is rated 4.7/5 stars, signifying extreme satisfaction on average.
The community is rated 4.7/5 stars, signifying extreme satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 2.7/5 stars, which is considered being moderately effective on average.
The community is rated 2.7/5 stars, which is considered being moderately effective on average.
How often does management engage with reviews?
Managers have responded to 41.67% of their community reviews in the past year.
Managers have responded to 41.67% of their community reviews in the past year.
How quickly does management engage with reviews?
Managers have replied within 96.46 days to their community reviews in the past year.
Managers have replied within 96.46 days to their community reviews in the past year.
What is the pet policy at Oak Park Manor?
Cats Allowed
Deposit: Required
Rent: Required
Cats Allowed
Deposit: Required
Rent: Required
What types of floor plans are available?
2 Beds, 1 Bath and 3 Beds, 1.5 Baths
2 Beds, 1 Bath and 3 Beds, 1.5 Baths
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Oak Park Manor is an apartment in Oak Park in zip code 48237. This community has a 2 - 3 bedroom, 1 - 1.5 bathroom, and is for rent for $1,241 - $1,473. Nearby cities include Berkley, Ferndale, Royal Oak, Beverly Hills, and Southfield. 48075, 48072, 48221, 48067, and 48235 are nearby zip codes.
