Review History for anonymous

Huntington Parc Townhomes


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anonymous

Resident ā€¢ 2017 - 2018

9/24/2018

I moved out of Village Green Townhomes around a month and a half ago. The place was not that nice but it was livable. The really bad thing is the manager, Marki, will not respond to emails, voicemails, or phone calls. I have been trying to reach her for the last month because she made a mistake when returning my deposit. She accredited one of my payments to a random resident by mistake. After I proved that I had paid rent with the receipt of my check, the manager acknowledged her mistake. However, it has been over a month and she has done nothing about it. I have not even heard from her since then. I have been calling her office every day and leaving messages over the last three weeks but there is still no response. It is not worth the trouble to live here. They don't treat you well after you pay them. I attached a photo of Marki's email in which she acknowledges the mistake. As of today it is 9/24/2018. You can see in the attached photo that her email was sent 8/28/2018. She has not responded to me since then even though I have left many messages.
    Manager

    9/27/2018

    Village Green Townhouses
    Hello, Aaron, and thank you for sharing your feedback with Village Green Townhomes of Oak Park. We sincerely apologize for the inconvenience you've experienced with the return of your security deposit. We would like to take this opportunity to thank you for allowing our team to speak with you personally. We can confirm you will be receiving the refund of your security tomorrow via FedEx. We thank you again for sharing your feedback with us, and we will utilize it to improve our community and customer service. Thank you, Village Green Townhomes of Oak Park Management Team

    Review 9 out of 92

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