Number of reviews in the past 365 days | 4 |
Percentage of reviews responded to | 0% |
Average time to respond to reviews | N/A |
Contact Property
Cedar Creek
4394 Okemos Road
Okemos, MI 48864
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 4 |
Percentage of reviews responded to | 0% |
Average time to respond to reviews | N/A |
Thank you so much for taking the time to leave a review! We are so happy that you love calling Cedar Creek Apartment home. It's great to hear you have been taking advantage of our wonderful amenities. Both our maintenance and office team strive to provide the best experience possible for all residents and we are happy to hear you are having a great experience! Again, thank you so much for taking the time to leave a review! Thank you, Allyson Assistant Manager
Thank you so much for taking the time to leave a review! We are so happy that you love calling Cedar Creek Apartment home. It's great to hear you have been taking advantage of our wonderful amenities. Both our maintenance and office team strive to provide the best experience possible for all residents and we are happy to hear you are having a great experience! Again, thank you so much for taking the time to leave a review! Thank you, Allyson Assistant Manager
drjudith, Thank you so much for your review of Cedar Creek Apartments. We are glad that you have decided to make Cedar Creek your home, and we will work hard each day to provide the same great service you have experienced so far, each and every day. It truly is resident's like you that makes Cedar Creek feel like home. If you need anything please contact us at (517) 349-3134 or just stop by the leasing office. Thank you, Allyson Cedar Creek
Walter_D821, Thank you so much for that wonderful review! Cedar Creek really is in the perfect location to enjoy all that Okemos has to offer. We have so many great stores, restaurants, and parks within walking distance.Of course with all this Michigan weather we are happy the bust stop is located on our property and can take you anywhere in Okemos, East Lansing, and Lansing! I am very pleased that you are having such a positive experience at Cedar Creek. We feel like a community here, and wonderful resident's like you make it feel like home. Of course, if there is anything we can do for you, please let us know. Thank you, Allyson Assistant Manager
Kclkjk, I am truly sorry that you had this experience at Cedar Creek Apartments. Please understand that it is not our intention to allow maintenance issues go unresolved. In fact, I highly recommend to all of our residents that if their issue is not resolved to their satisfaction within 24 hours to bring it to my attention personally. It is always our intention to be completely forthright, and I apologize if we somehow gave you the wrong impression. If our staff did not explain things clearly enough, or procedures have not been followed properly, it's important that I know so corrections can be made. I encourage you to contact me directly so we can discuss this in more detail. I'm in the office Monday through Friday from 9 to 5, or you can give me a call at (517) 349-3134. Thank you, Allyson Assistant Manager
Shane_M606, Thank you for your feedback. We're sorry to hear that your experience with our community did not meet your expectations. It is our intent to provide the best service possible to all residents and prospects. The incident you mention was a very unfortunate and isolated occurrence. The comfort and safety of our residents is our highest priority and our team communicated information to our residents promptly. If you have further questions or concerns, please feel free to reach out to us directly at (517) 349-3134 or at [email protected] Thank you, Allyson Assistant Manager
Thank you for your kind words about our beautiful community and our outstanding staff. We're pleased to know that you're happy with your decision to make Cedar Creek your home and we're glad that we were able to make your move here smooth and enjoyable. Our goal is to provide All-Star service throughout your stay, so please don't hesitate to contact our office with any comments or suggestions for our community. Thank you, Allyson Assistant Manager
Thank you for your kind review. We are happy to pass along your comments to the team here at Cedar Creek Apartments! We are always more than happy to assist you if anything comes up. Take care! Thank you, Allyson Assistant Manager
Thank you for your feedback. We're sorry to hear that your experience with our community did not meet your expectations. It is our intent to provide the best service possible to all residents and prospects. If our staff did not explain things clearly enough, or procedures have not been followed properly, it's important that I know so corrections can be made. I encourage you to contact me directly so we can discuss this in more detail at (517) 349-3134 or [email protected] Thank you, Allyson Assistant Manager
Thank your for that review. I sincerely apologize if I, or any member of my staff, have ever treated you with less than the courtesy or professionalism you deserve. I'd like to start by clarifying that the satisfaction of our residents is our number one priority, on both the community and corporate level, and that Cedar Creek staff is held accountable if we fail to measure up. Residents can address their concerns directly to our office at (517) 349-3134 and I would like to speak with you directly. We also take all comments to heart and consider all resident feedback to be valuable tools for improvement. I look forward to hearing from you soon. Thank you, Allyson Assistant Manager
Thank you for taking time to leave a review. We value all feedback, both positive and negative, as it helps us to constantly improve the services we provide. I'm sorry to hear you did not enjoy your time here at our community. Our goal is to provide the most positive customer experience we can, I'm sorry you feel we fell short of that goal. Again, I'm sorry your experience did not meet your satisfaction and we wish you the best of luck in your new home. - Allyson, Assistant Property Manager
Thank you for taking time to leave a review. We value all feedback, both positive and negative, as it helps us to constantly improve the services we provide. I'm sorry to hear you did not enjoy your time here at our community. Our goal is to provide the most positive customer experience we can, I'm sorry you feel we fell short of that goal. Disorderly conduct from your neighbors, If brought to our attention, we will notify any resident who fails to comply with the terms of the lease and will take appropriate action. Again, I'm sorry your experience did not meet your satisfaction and we wish you the best of luck in your new home. - Allyson, Assistant Property Manager
$729
620
N/A
One Bedroom
$849
930
N/A
Two Bedroom
$879
1,000
N/A
Two Bedroom Large
$959
1,025
N/A
Two Bedroom Super
$1,109
1,240
N/A
Three Bedroom
Welcome home to Cedar Creek Apartments where you will find the perfect blend of hometown living mixed with local conveniences. Enjoy the comfort of spacious one, two and three bedroom apartment homes that offer modern looks and convenient features. Sit back and relax on your private patio or balcony, get a great workout in our community fitness center or take a swim in our crystal blue pool. Cedar Creek Apartments is conveniently located just minutes from I-96, I-475 and Route 127 making travel a breeze. If you’re in the mood for fun, take a short drive to experience unique shopping, entertainment, downtown Lansing and a variety of culinary experiences. Pristine golf courses, majestic rivers and some of the most beautiful parks in Michigan surround you at Cedar Creek Apartments. Rest easy knowing our professional staff with 24-hour emergency maintenance service has you covered around the clock. Why would you live anywhere else? Come home to Cedar Creek Apartments!
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Contact Property
Cedar Creek
4394 Okemos Road
Okemos, MI 48864