Review History for anonymous

Cedar Creek


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anonymous

Resident 2016

8/25/2016

By far the worst place I have EVER lived! Upper management needs to learn how to stop being so rude! She is a complete control freak and treats her employees horribly! These guys and gals work very hard and she degrades and yells at them! I even heard her yelling at maintenance in a unit yesterday about being in the same unit??? I heard her tell the young lady she has a big mouth....sorry but all I could hear before she came along was a low mumble every now and again. Maintenance team here are rock stars come out quickly an nd do their jobs as well as the other young girl in office. Cleaning gal keeps halls absolutely immaculate. Also roach are big issue
    Manager

    8/30/2018

    Cedar Creek
    Thank your for that review. I sincerely apologize if I, or any member of my staff, have ever treated you with less than the courtesy or professionalism you deserve. I'd like to start by clarifying that the satisfaction of our residents is our number one priority, on both the community and corporate level, and that Cedar Creek staff is held accountable if we fail to measure up. Residents can address their concerns directly to our office at (517) 349-3134 and I would like to speak with you directly. We also take all comments to heart and consider all resident feedback to be valuable tools for improvement. I look forward to hearing from you soon. Thank you, Allyson Assistant Manager

    Review 14 out of 87

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    Cedar Creek

    March 2024

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