Review History for gmacster

Lincoln at Ivy Hills


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gmacster

Resident 2013 - 2015

2/22/2015

(Note: this property is now named "Club One of Auburn Hills" - my guess is they're trying to run from a bad reputation. I'm not sure how to notify this site of the name change.) TL;DR (too long; didn't read): The rent is cheap (I'm in a 1BR, 1yr lease at $585/mo), but you get what you pay for. Go somewhere else, for the love of everything holy! Detailed Review: It took maintenance 2 months (October through December 2013) to fix an issue with my furnace thermostat. All that was necessary was a new relay, why didn't they just go buy one at Home Depot or something? Looking back, I should have fixed it myself. I got the feeling they either didn't care about the issue, or they didn't bother hiring competent employees. Either way it's bad. Communication from the front office to existing residents is extremely poor and unprofessional. Two examples: First: they failed to inform me that I had received a piece of mail, which was delivered to their office because it wouldn't fit in my mailbox. I didn't get it until a FULL YEAR after it was delivered to them, and even then it was only by pure accident. A note on my door was too hard to do, was it? Unacceptable. Second: you may have read other reviews referencing "renovations." These are definitely necessary, and some are currently under way. One of these enhancements was to replace all the doors on every building. Cool, right? Well, unfortunately they did this without any notice whatsoever, and I came home around midnight that day to new locks and was locked out of my home. Luckily, the manager had realized the mistake and was waiting in the office for that purpose. I got a key and that was all resolved. But come on, how about a mass email, or a note on the door a week before the change happened? Or better yet, issue the new keys FIRST, then change the doors? Seriously bad. Safety is a concern. Just drive around the property at night. There is lighting, but it's dim, and the bare minimum. I wouldn't want to be walking around there alone at night. If you have a car with decent wheels, get locking lugs. My wheels were stolen from the parking lot a few weeks ago. My go-to pizza place doesn't deliver here any more because one of their drivers was robbed at gunpoint. There used to be a patrol car that would roam the property as well as the one next to it, but I haven't seen it in several months. The apartment unit itself is OK. The hallway in my building smells like marijuana, but I've got no idea whether that's a common issue throughout the property. Sometimes the smell bleeds into my entrance area, but it's not unbearable. They put in new cabinets and carpet before I moved in, which was nice (although that was under the old management, which was MUCH better). The windows are pretty poor quality and mine have severe condensation between the two panes (you can see the same thing in other buildings, too). They are very draughty as well, so it's a good thing gas heat is included in the rent. Gas stove top, which is awesome, and pretty rare in an apartment from what I understand. Water is included in rent (at least for my lease) which is also nice. I cannot speak to the clubhouse/pool area as I've never used them. They are currently renovating that building and I'm not sure what changes are being made, but I was told by an employee that the racquetball court was being removed in favor of a larger office for the manager. I also know that the "24/7 fitness center" is a myth. There used to be a card reader on the door but it's gone, and I never received an access card for it anyways. The "Gated Entry" hasn't worked for the past 3-4 years, even under the old management. Like I said at the beginning: move along, this is probably not the place for you!

    Review 15 out of 117

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    Lincoln at Ivy Hills

    March 2024

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