| Number of reviews in the past 365 days | 4 |
| Percentage of reviews responded to | 50% |
| Average time to respond to reviews | 88 days |
601 Seville Boulevard, Pontiac, MI 48340
Ratings & Reviews (74 Reviews)
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Resident • 2020 Recommended
Updated 02/03/2020
Reviewed 02/03/2020
I just moved and everything was perfect. The office staff is top notch! Great customer service. My apartment is so pretty and perfect! I'm looking forward on living at The Crossings for years to come.
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misstori123 • Resident • 2019 Recommended
Updated 10/22/2019
Reviewed 10/22/2019
I live with a couple other young working roommates, and this complex is perfect for our needs! The location is great for us--near the mall, a variety of food options, and central to where we each work. We can sometimes hear each other through the walls,… See More
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Resident • 2019 Not Recommended
Updated 06/21/2019
Reviewed 06/21/2019
Although the location and overall first look of the community is nice, the truth is new management has been scared to truly hop in and address community issues and building maintenance. The community deserved a full meeting explaining the changes that were made internally, if the… See More
The Crossings at Auburn Hills Manager25/25/2019
While we're glad to hear that you enjoy our community's convenient location and aesthetic, we're sorry that your experience has not been more positive overall. As you mentioned, we have very recently changed management and our current team is committed to making the necessary changes to improve the community for all. We value our residents' feedback and would be happy to speak with you further about your concerns in order to help us address them as promptly and thoroughly as possible. We maintain an open door policy here in the office and hope you'll feel free to reach out to us directly at your convenience. Thank you.
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Resident • 2017 - 2019 Recommended
Updated 06/06/2019
Reviewed 06/06/2019
Overall the complex is very nice and quiet. The only issues we've had in the 2+ years we've been here is that the services provided now compared to when we first moved in has gone way down. Some examples are snow plowing the sidewalks & parking… See More
The Crossings at Auburn Hills Manager12/12/2019
Hi there, While we're happy to hear how much you're still enjoying your home, we're disappointed you feel our services have wavered. We will be sure to keep your feedback in mind, but if there's ever something you notice that requires our attention, please do not hesitate to reach out to our team so we can assist. Thank you!
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Sarylrin • Resident • 2018 Not Recommended
Updated 10/12/2018
Reviewed 10/12/2018
This community was sold to a other company at the end of 2017. It was wonderful before then. Now, there is minimal grounds keep, longer maintenance queues and incompetent office staff. Do NOT trust the office staff. I pay my rent on time monthly., This last… See More
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jackson.kyle • Resident • 2016 - 2017 Not Recommended
Updated 11/25/2017
Reviewed 11/25/2017
This apartment complex was recently taken over by new management, North Empire LLC and it has drastically gone downhill. The apartments themselves are pretty nice. However, because of the lack in management the complex is falling apart. The management company does not care about residents whatsoever.… See More
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Doris15anderson • Resident • 2015 - 2017 Not Recommended
Updated 05/01/2017
Reviewed 10/28/2016
This review is in light of management response to my initial review concerning their inspection process. I have received 4 inspection notifications within one year and two being within six weeks of each other! When I received my second from last inspection notification, I stayed home… See More
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Resident • 2016 - 2017 Recommended
Updated 03/02/2017
Reviewed 03/02/2017
I lived at the crossing for about 9 months and found my experience to be quite pleasant. The staff was very helpful from the moment I found them while I was driving to my new job. I was able to find a home in the area… See More
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t7369kv • Resident • 2015 - 2016 Recommended
Updated 11/12/2016
Reviewed 11/12/2016
I have traveled across the U.S. living in 100's of apartment complexes and have never once been compelled to write a review until now. The Crossing at Auburn Hills has a true home and neighborhood feel. Me, my husband, son, and fur babies have been here… See More
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Resident • 2016 Recommended
Updated 11/02/2016
Reviewed 11/02/2016
I have been a resident here at The Crossing for 9months. From the moment I met Rachel she has been welcoming and eager to welcome me Home. Positive, warm, personable, friendly, and respectful. Very much on top of any request I may have asked for. Maintenance… See More
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Updated 10/02/2016
Reviewed 10/02/2016
LOVE it. community is great and Rachel is so amazing. Wonderful place to live! maintenance has been quick every time so far, and security is out every night to keep us all safe!
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Resident • 2014 - 2016 Recommended
Updated 09/23/2016
Reviewed 09/23/2016
This community is a great place to live. My fiancé and I have lived here for just over two years, and love it! Rachel, Chelsea, and the maintenance staff are amazing! Maintenance is very good about getting stuff done very quickly! Close to shopping, restaurants, and… See More
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Resident • 2016 Recommended
Updated 09/14/2016
Reviewed 09/14/2016
I moved in about 2 months ago and love the area. very close to shopping, work and other activities. Also the price for the apartments are definitely worth what you pay for all the amenities and updated features. the demographic here is mixed, which I love… See More
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lstallsmith • Resident • 2016 Recommended
Updated 08/16/2016
Reviewed 08/16/2016
I absolutely love living here! My apartment is so nice! I have vaulted ceilings, walk in closets, and two full baths. Everything is clean and works great. I also live really close to everything from shopping, eating, and school!
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Jharky3 • Prospective Resident • Visited 2016 Recommended
Updated 06/02/2016
Reviewed 06/02/2016
We went and saw the apartments a couple months ago and fell in love with them. The layouts are great and the apartments are spacious. Rachel, in the office, was great and very personable. We are getting the keys tomorrow and am looking forward to our… See More
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Mamilner • Prospective Resident • Visited 2016 Recommended
Updated 04/22/2016
Reviewed 04/22/2016
Such a great staff! Accommodating and friendly with every step in the process to acquiring our new home! Price is great for such a wonderful complex, warm community and countless privileges.
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Jcrook1028 • Prospective Resident • Visited 2016 Recommended
Updated 04/21/2016
Reviewed 04/21/2016
Excited to move in soon!! I just rented my new apartment hoping to be closer to rochester & found The Crossing! I was so thrilled to know they accept my larger dog- a Lab! They have a dog park and playground so my son and I… See More
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candisv • Resident • 2015 - 2016 Recommended
Updated 04/20/2016
Reviewed 04/20/2016
Have lived here over a year. We have a very spacious 2 bedroom ...2 bathroom apartment. Very modern, with new light fixtures, microwave and very spacious walk in closets. There is also a fitness room and the Pool will be opening soon. We are just a… See More
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Resident • 2015 - 2016 Recommended
Updated 04/18/2016
Reviewed 04/02/2015
I've been at the Crossing for over a year now and I still love it Rachel and the office is the best worker ever she make sure the job gets done all my children love her she is sweet happy caring and very responsible she makes… See More
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11bravoxray • Resident • 2016 Recommended
Updated 04/05/2016
Reviewed 04/05/2016
I want to thank Rachel and Kelly if she was involved, for helping to straighten out an issue I had with a previous apartment complex. Rachel exceeded my expectations for what I would typically expect from the management company. She truly is out going and caring.… See More
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Tahatia • Prospective Resident • Visited 2016 Recommended
Updated 04/01/2016
Reviewed 04/01/2016
Upon arriving to The Crossings at Auburn Hills, I was pleased to see it was located away from the busy highways. It's quiet and peaceful, yet close enough to store locations and Great Lakes Crossing Mall. The club house is beautifully decorated and provides a comfortable… See More
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Hwolf17 • Resident • 2016 Recommended
Updated 04/01/2016
Reviewed 04/01/2016
From the first moment walking into the leasing office, we felt so welcomed by the friendly staff and beautiful apartments! We've been living here over 6 months, and have no complaints! Whenever we need anything looked at, maintenance comes right away and takes care of it.… See More
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Prospective Resident • Visited 2016 Recommended
Updated 03/23/2016
Reviewed 03/23/2016
I was so lucky to have visited here this past week and am so excited to move in when school starts in the fall! I'm a graduate student at Oakland University and was welcomed by Rachel with open arms and a big smile. I'm so excited… See More
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Daniellel84 • Prospective Resident • Visited 2016 Recommended
Updated 02/13/2016
Reviewed 02/13/2016
Staff is wonderful. Place is beautiful.
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Charlice Moses • Resident • 2015 - 2016 Not Recommended
Updated 01/28/2016
Reviewed 01/28/2016
I have stayed at The Crossings since February of 2015 so my lease is up next month if i renew my lease the rent will go up even more higher than it is now which will be 982.. Their not worth 1,000 You have to pay… See More
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