prospective • Visited 2020
In March I visited The Crossing of Auburn Hills to tour an apartment, I liked the apartment and decided to go back and apply. My tour was given by Shonda, she also did all of my paperwork. At the time they were running a special, $99 Holding Fee (non- refundable) and $200 Security Deposit. Due to the pandemic I couldn't move, and my plans changed. Here it is June, I want my security deposit back and they claim the whole $299 was non- refundable. Everyone knows security deposits are refundable, unless you owe or have damaged property. Also, on the paper with the description of all the costs it says, "$299 Holding Fee (Given once approved and applied towards security deposit and move- in costs). So, if the whole $299 is the holding fee, which part goes towards the security deposit and move-in costs. **You can see the time stamp on my photo, the paper was not altered.