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Pines West Apartments

 
 
 
 
 
 

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Resident · 2010 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/20/2013
My fiance and I have lived in Pines West for three years, and we love it here. It feels like it's back in the woods, but still five minutes from all of the stuff you need in Portage. Maintenance is great, coming ASAP and fixing things correctly the first time. Office staff is very friendly and always helpful. They remember our names, what unit we're in, etc. They keep packages in the office if you aren't home to accept them, and will even drop them off in your apartment around the holidays if you can't come while the office is open. My fiance had to go pick up several packages of wedding gifts/items and they helped him load them onto the golf cart and take him back to our building (and they called me to let me know about them). The grounds are kept clean and well-maintained, and we always have parking spots available at our building, so no fighting to park close. My only complaint is that the fixtures are pretty dated (very dark cabinets, older appliances, builder-grade/brass everything, but upgrades cost $$$, so it's not a huge deal.
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