Review History for Brian_E438

The Essex at Hampton


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Brian_E438

Resident 2021

1/27/2021

o I had the unpleasant experience of talking to the manager (Danielle) of this complex!! Someone had stolen my sons identity and when I inquired who applied, she chose to not tell me citing policy. I simply wanted to know if they had my sons actual Social Security. I even offered to send my sons ID as proof, she wouldn't hear of it. She decided to protect the person committing fraud as opposed to upstanding citizens. Her message was, "Call the Police." I am sure I am going to get a written response based on the fact that she seems to respond as if she cares, but she doesn't. I did reach out to her boss (Jane), but no return call. People that care are at the forefront of all successful business. Take note of their collection practices in this letter!!! There are many good places to rent from that have people that actually care. You have this review as fair warning.
    Manager

    1/28/2021

    The Essex at Hampton
    We have assessed the posted review. We believe there may be fraud involved on somebody’s part, and therefore declined to provide any information. We referred to the local police. Thank you, Danielle Galbraith Residential Manager The Essex at Hampton 248-852-7500 RM@theessexathampton.com

    Review 6 out of 71

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    The Essex at Hampton

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