What are noise levels like at Timberlea Village?

The community is rated 1/5 stars, which is considered having extremely loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Timberlea Village?

The community is rated 1.5/5 stars, signifying slight satisfaction on average.

How safe is Timberlea Village?

The community is rated 1.5/5 stars, which is considered being slightly safe on average.

How satisfied are residents with the neighborhood

The community is rated 2.5/5 stars, signifying moderate satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 1.5/5 stars, which is considered being slightly effective on average.

How often does management engage with reviews?

Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 2.5 days to their community reviews in the past year.

What is the pet policy at Timberlea Village?

Dogs Allowed Restrictions: Breed restrictions apply. Comments: $300 non refundable pet fee plus $30/month per pet. Only one dog allowed and two cats per apartment Cats Allowed Comments: $300 non refundable pet fee plus $30/month per pet. Only one dog allowed and two cats per apartment

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 1.5 Baths and 2 Beds, 2 Baths

Ratings & Prices for Timberlea Village, Rochester Hills, MI

Renter Ratings

Noise	N/A
Grounds	1.5
Safety	1.5
Office Staff	1
Maintenance	1.5
Neighborhood	2.5
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	2

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	2.5 days

Ratings & Reviews (45 Reviews)

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Resident • 2020

12/17/2020

If you don't want to sleep, take naps, relax or just can't have your windows owned for a fresh breeze, then move here. The kids scream at the top of their lungs at all hours of the day, they run up and down the halls all… See More

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Timberlea Village Manager

12/18/2020

Thank you for your feedback. We apologize you are unhappy with the activities of your neighbors and the building you are living in. We would like to get more information from you regarding the issues you've stated in your review. Could you please call our office at 248-652-3920 so we can discus this further. We are very sorry to hear you are unhappy with your apartment home. We always encourage new residents to view their new apartment home before signing their lease agreement. While things are being done a little differently these days, we are available to do live zoom tours, virtual tours or a self-guide tour before actually sign your lease via DocuSign. Please call the office so we can make arrangements to inspect your appliances. We would also like to discuss any other issues you may have with your apartment home so we can make the necessary repairs. We value all of our residents and would like to do our best to assist. Thank you

Former Resident • 2020

08/29/2020

I guess management just happened to "forget" mentioning that the entire complex would be under construction / renovation for years when I signed the lease. They also must have forgot to mention that I would be living with what appear to be crackhead contractors basically living… See More

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Timberlea Village Manager

09/02/2020

We appreciate your feedback. First, we apologize if you feel as though the building improvements have taken too long. We work hard trying to complete all of the projects being worked on throughout Timberlea in a timely manner, and to make Timberlea the best possible place to live. In the future, if there is ever a problem with any contractors working on the property, please bring it to the offices attention immediately so we can address it. We are proud to offer our community to everyone regardless of cultures. If your're neighbors are in violation of their lease agreement please submit a written complaint to the office.

Former Resident • 2018 - 2019

07/12/2019

I would not recommend this apartment complex. They always have problems with the garbage bins, not enough room apparently, or other people are coming to dump there. They are always full before pickup. They also are allowing more people than are supposed to be to live… See More

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Resident • 2015 - 2017

08/18/2017

Do not live here. You will not get your security deposit back even if carpets are professionally clean and are spotless when you leave. The subdivision will never be snowplowed correctly and it will be impossible to leave your parking spot unless you shovel yourself out.… See More

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Timberlea Village Manager

08/22/2017

Thank you for sharing your feedback. If you would like to discuss this further. Please call me at 248-652-3920. Candy LaNore Residential Manager Timberlea Village Apartments.

Resident • 2016 - 2017

03/01/2017

They half --- everything they do around here. I moved in and there is paint dripped on everything, my toilet didn't work, and I found items from the previous resident. I have had my toilet worked on twice and it still does not work. My stove… See More

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Resident • 2015 - 2016

04/26/2016

This is a nice place but it has a couple of things that could make your stay more comfortable. My main reason for moving from Timberlea Village is that my apartment does not has a washer and dryer in unit and with little kids in the… See More

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Timberlea Village Manager

04/28/2016

Thank you, we appreciate your comments and will take these items into consideration.

Resident • 2014 - 2015

10/08/2015

I'm renting a townhouse for 2 yrs now ... and i am quite pleased! Its so close to work My backyard is wooded and there's deer on occasion! Quite lovely! My neighbors are very quiet but friendly! Nobody bothers me. My safety concerns are unsupervised kids… See More

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Timberlea Village Manager

10/23/2014

Thank you for your comments.

zmccomb • Resident • 2013 - 2015

03/09/2015

Been living here for 1.5 years. They have replaced all the windows, painted the hallway, put new carpet in the hallway, and put in new mirrored closet doors. The maintenance team is fast, efficient, and nice. Generally all problems are fixed within the same or next… See More

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Timberlea Village Manager

03/10/2015

Thank you for your comments.

Resident • 2013 - 2015

01/21/2015

its a wonderfull environment here in timberlea village....i am staying here for two years....the thing which i like the most in here is their maintainance team.........like today only my food disposer was creating a very loud noise and one of their maintainance staff came and just… See More

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Timberlea Village Manager

01/28/2015

Thank you for your comments.

Resident • 2012 - 2014

07/02/2014

I lived at Timberlea for 2 and a half years. The only reason I'm leaving is because I bought a house. Pros: - Beautiful landscaping and groundskeeping - Amazing pool area; kept very clean - Great neighbors (at least in my building) - Quiet neighborhood -… See More

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kaitlynbloom • Resident • 2012 - 2013

09/29/2013

Just moved out a month ago and was overall pleased with my experience. I'm glad I chose this as my first place to live after moving out of my parents. Beautiful landscaping, the remodeled pool is amazing, prompt and professional staff/maintenance. The apartment interior is very… See More

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Resident • 2011 - 2013

03/11/2013

I live here for a few years befor moveing out of state. this is one of the most nices places i have live at. the staff was great allway helpful and responed quickly to any problems i had.

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Resident • 2012

12/18/2012

I lived at Timberlea for a year, and overall was pleased with my experience. There was plenty of space both inside and outside of the apartments, my neighbors were quiet, the area is nice, and the management handled any problems that cropped up quickly and quietly.… See More

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Resident • 2008 - 2012

10/31/2012

The location is good. They are happy when you are there. When you move out, they charge a lot. We lived there for almost four years. They charge us over two hunder bucks for the two spot stains on the carpet, two hunder bucks for the… See More

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Resident • 2010 - 2012

10/27/2012

ｉ lived here for two years before relocating to the east coast. Room was spacious. Great location if you are an outdoor person, close to Clinton river trail and decent driving distance to paint creek trail and stony creek park. Maintenance was in time. I did… See More

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Resident • 2008 - 2012

08/03/2012

I lived there for four years and overall my experience was good BUT with some glaring exceptions. 1) The kitchen is cheap particle board with drawers that grind themselves into dust. 2) Management offers bribes to tenants who will rat out their neighbors. "Do you know… See More

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Resident • 2011 - 2012

07/19/2012

I have lived in this apartment/townhome community for a year now and plan on staying. There is good and bad in all communities, but there are more good then bad in my opinion. To start the interior of my apartment is beautiful. Ceramic tile in the… See More

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Resident • 2010 - 2012

03/20/2012

I've lived at Timberlea for almost two years. There's been some really good things and some not so great things. I've had more maintenance concerns at this apartment than any other place I've lived. Multiple problems with water in the bathroom (ie. tub leaking and needing… See More

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Resident • 2011 - 2012

01/06/2012

i have lived at this apartment for about 6mnths, the ladies in the office are great and as helpful as they can be, the maintenance department is top notch they come rightaway when there is a problem, very polite, and courtious. they also are very good… See More

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timberlea • Resident • 2010 - 2012

01/04/2012

I liked the place not apartments, but they look very good from outside. If you need some help, management says they put in the request , u have to push until they get it done. i lived in Beacon hill apartments, Green Stone blvd in Auburn… See More

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jlwinte2 • Resident • 2010 - 2011

10/03/2011

I lived in Timberlea last year, and I loved it. All the staff was great from the maintenance, to everyone in the office. I didn't have any problems with any appliances, everything was well kept inside and outside the buildings. If I ever needed to rent… See More

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Resident • 2010 - 2011

04/29/2011

Here's the quick and dirty: Parking is great, always a spot. Could use more lighting. Maintenance fixes things well, but it takes weeks, no joke, weeks for them to get to your request. Obviously management is cutting corners by not hiring enough. Your rent WILL go… See More

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Resident • 2010

11/26/2010

I have lived here for 4 months and I never had a problem until about 2 months ago when i received a letter that member of the staff were saying I was not picking up after my dog, Which is not true in any way. I… See More

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Resident • 2007 - 2010

08/06/2010

I lived at Timberlea Village for 3 years. As long as you never have to deal with the office staff, it's a fantastic place to live. The grounds are nice, the apartments are small, but decent, the pool is very clean and pleasant. The maintenance people… See More

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Smile1981 • Resident • 2009 - 2010

02/09/2010

We moved here 6 months ago. yes! its true there are some bug issues esp. if you stay on the garden level but the maintenance fixes it when you call them. the best thing about these apartments is the maintenance team. hats off to them! they… See More

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•

Updated Review

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Timberlea Village

Floor Plans

epIQ Report Card

Community epIQ Grade .epiq-report-a { fill:#fff; } .epiq-report-b { fill:#175594; } .epiq-report-c { fill:#1976d2; } .epiq-report-d { fill:#8bc34a; } N/A

Renter RatingsD

Review CountC

Manager's Review EngagementA+

Manager's Review Reply TimeA

Ratings & Reviews (45 Reviews)

Noise

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Timberlea Village Manager

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Timberlea Village Manager

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