Number of reviews in the past 365 days | 2 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 2.5 days |
Contact Property
Timberlea Village
416 Timberlea Drive
Rochester Hills, MI 48309
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 2 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 2.5 days |
Thank you for your feedback. We apologize you are unhappy with the activities of your neighbors and the building you are living in. We would like to get more information from you regarding the issues you've stated in your review. Could you please call our office at 248-652-3920 so we can discus this further. We are very sorry to hear you are unhappy with your apartment home. We always encourage new residents to view their new apartment home before signing their lease agreement. While things are being done a little differently these days, we are available to do live zoom tours, virtual tours or a self-guide tour before actually sign your lease via DocuSign. Please call the office so we can make arrangements to inspect your appliances. We would also like to discuss any other issues you may have with your apartment home so we can make the necessary repairs. We value all of our residents and would like to do our best to assist. Thank you
We appreciate your feedback. First, we apologize if you feel as though the building improvements have taken too long. We work hard trying to complete all of the projects being worked on throughout Timberlea in a timely manner, and to make Timberlea the best possible place to live. In the future, if there is ever a problem with any contractors working on the property, please bring it to the offices attention immediately so we can address it. We are proud to offer our community to everyone regardless of cultures. If your're neighbors are in violation of their lease agreement please submit a written complaint to the office.
Thank you for sharing your feedback. If you would like to discuss this further. Please call me at 248-652-3920. Candy LaNore Residential Manager Timberlea Village Apartments.
Thank you, we appreciate your comments and will take these items into consideration.
Thank you for your comments.
Thank you for your comments.
Thank you for your comments.
$971
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N/A
1 Bedroom
$1,084
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2 Bedrooms
$1,470
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2 Bedrooms
$1,036
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2 Bedrooms
Lease a Lifestyle! Fabulous, spacious apartment and townhomes with convenience, privacy and recreation- all part of Timberlea experience. Timberlea Village is surrounded by lushly landscaped grounds and mature trees. Choose from casual or fine dining; shop boutiques or antiques all nearby.
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Contact Property
Timberlea Village
416 Timberlea Drive
Rochester Hills, MI 48309