I lived in these apartments for a couple years and never once had an issue. I looked at a lot of different apartments and it seemed like everytime I found one I liked, the rates online never matched what I qualified for. When I called north royal oak I spoke with Holly and she was upfront and honest from the start. After that...I called her everytime I had an issue. She always took care of me. I just recently bought a house and moved out. I would recommend north royal oak to anyone looking for a great place to live. And when you call, make sure you ask for Holly.