epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	4.2
Safety	4.2
Office Staff	4.5
Maintenance	4.6
Neighborhood	4.8
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	4.5/5
SatisFacts™ Maintenance	4.4/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	24

Manager's Review Engagement

Percentage of reviews responded to	70.83%

Manager's Review Reply Time

Average time to respond to reviews	37.42 days

Ratings & Reviews (294 Reviews)

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Franklin River Manager

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Verified Resident 771990 • 2018 - 2020 Recommended

Updated 05/25/2020

Reviewed 05/25/2020

Quiet establishment in my building, quick to reply to maintenance issues, staff friendly, Neighbors around me are respectful. Only 2 cons is the trash gets filled up fast and then it sits out all around the trash. And when trying to wash your clothes you only… See More

Franklin River Manager26/26/2020

Thank you so much for sharing your kind review. We all really appreciate your feedback. Please let us know the location of the dumpster so we can assist. Please let us know if there is anything that we can help with. Thank You, Juanita Walker

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Verified Resident 721914 • 2018 - 2020 Recommended

Updated 05/19/2020

Reviewed 11/28/2019

Very quiet building, grounds are well kept, building is cleaned every Tuesday and smells good lol.. Juanita is great and works hard love her. Candice in the office is exceptional, If I didn't plan on buying a house I would continue my stay here as long… See More

Franklin River Manager02/02/2019

Thank you so much for the great feedback. I am so glad you enjoy our community and I hope you stay here for years to come. Please let me know if you ever need anything. I am always here to help! Sincerely, Juanita Walker PM 248-356-0400

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Verified Resident 767853 • 2020 Recommended

Updated 05/11/2020

Reviewed 05/11/2020

New to this community but it seems like I may enjoy the experience. I chose this place because this is the mixing bowl and everything is conveniently located. Shopping restaurants schools small businesses.

Franklin River Manager12/12/2020

Thank you so much for taking the time to share such a kind review. We really appreciate that you choose to live with us. Please let us know if we can ever help you with anything. Thanks, Juanita Walker Executive Property Manager

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Verified Resident 760826 • 2020 Recommended

Updated 04/21/2020

Reviewed 04/21/2020

The leasing staff were very friendly and worked with us to put us in a unit that best suited our needs. The communication with our leasing agent was good and she always kept us informed of the availability at the complex.

Franklin River Manager23/23/2020

Good Afternoon, Thank you so much for your kind feedback. We are very happy to have you here. I am so glad to hear you had great communication with our leasing consultant. Again, thank you for the review and please let us know if there is anything that we can do for you! Sincerely, Juanita Walker PM

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Verified Resident 335847 • 2014 - 2020 Recommended

Updated 03/16/2020

Reviewed 04/24/2017

They have great office staff, very helpful. The buildings are cleaned regularly, vacuum hallways and clean entry way to building and laundry room. My kids love having access to a pool in the summer months

Franklin River Manager27/27/2017

Thank you for taking the time to give us a review! We appreciate your feedback. We are always here for you if you need anything at all. Feel free to contact me directly if you ever need anything! All the best, Juanita Walker PM 248-356-0400

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Verified Resident 745836 • 2020 Recommended

Updated 02/19/2020

Reviewed 02/19/2020

It was a very easy process to move in. Staff is very attentive and easygoing. The grounds were kept clean which was definitely a plus, especially during the winter season. The apartment complex is also kept very clean so that is a major plus for me!… See More

Franklin River Manager19/19/2020

Thank you for the great feedback. We really appreciate hearing from you and that you took the time to write a really nice review. If you ever need anything, please don't hesitate to reach out to us. Warm Regards, Juanita Walker Executive Property Manager 248-356-0400

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Verified Resident 513955 • 2018 - 2020 Recommended

Updated 02/10/2020

Reviewed 07/16/2018

I love living here and definitely love my view. Everyone in the office are very nice and professional. The Maintenance Team is A 1. The grounds are beautiful and my building is very quiet. Great job staff members.

Franklin River Manager06/18/2018

Hi verified resident, Thank you for leaving us a review. We are proud to have you as a Resident. It is very nice to hear that you're enjoying your experience at Franklin River and you are happy with our maintenance team. If you need anything our office is always here for you. We hope to continue to make your experience at Franklin River a good one. Thank you, Juanita Walker PM

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Verified Resident 742691 • 2020 Recommended

Updated 02/07/2020

Reviewed 02/07/2020

Good community with great location. Good community at affordable price. Good community with great support staff. Good community with cleanliness and quality environment. Good community with advanced facilities services. See More

Franklin River Manager07/07/2020

Thank you so much for the kind words and review. We really appreciate having you here! Please reach out of there is anything we can help out with. Thank You, Juanita Walker Executive Property Manager 248-356-0400

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Verified Resident 671816 • 2019 - 2020 Recommended

Updated 02/04/2020

Reviewed 07/31/2019

Life is pretty good here, People are people so things do happen. The office staff does try to keep problems to a minimum. The Maintenance Department does its part as well General Respect of everyone can go a long way See More

Franklin River Manager13/31/2019

Thank you so much for the kind review. We really love having you live here! Please let me know if you ever need anything as I am here to help! Thanks, Juanita Walker PM 248-356-0400

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Verified Resident 622122 • 2019 - 2020 Recommended

Updated 02/03/2020

Reviewed 04/01/2019

Living in this community has been a great experience. I really love the location and I am grateful to be only 28 minutes away from my job. I love the fact that it is pet friendly as well. It has an overall peaceful environment that many… See More

Franklin River Manager02/02/2019

I am so glad you enjoy the quick commute and our team here. We really appreciate you and that sweet little puppy. Please let us know if you ever need anything at all. Cheers, Juanita Walker PM

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Verified Resident 624128 • 1999 - 2020 Recommended

Updated 01/15/2020

Reviewed 04/06/2019

Prompt attention to service requests. Professional and curteous as well as friendly. Help to set up activities for residents and participate. Appear to try to retain staff or use staff from other sites who are knowledgeable. See More

Franklin River Manager16/08/2020

We really appreciate that you have been a part of our community. Thank you for your kind words, it means a lot. We have our resident appreciation week coming up in February and I hope to see you there! Thank you so much for your feedback. Cheers, Juanita Walker PM 248-356-0400

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Verified Resident 341295 • 2017 - 2019 Recommended

Updated 12/23/2019

Reviewed 09/10/2018

I am content with living here . The staff is friendly and professional. Maintenance is done well. It is a quiet community and the neighbors are nice. I will continue to live here as long as the rent doesn't increase too much and as long as… See More

Franklin River Manager08/10/2019

Thank you for taking the time to share your feedback. We are so happy you shared this! Please do not hesitate to contact me should you ever need anything! You can reach me at 248-356-0400. Thank you, Juanita Walker PM

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Verified Resident 730117 • 2019 Recommended

Updated 12/21/2019

Reviewed 12/21/2019

The staff is very welcoming, especially Starr. They really care that you're moved in properly and are comfortable with your choice to live at Franklin Village. Maintenance is very quick and efficient. And the neighbors are very kind. Very happy to have made the choice to… See More

Franklin River Manager26/26/2019

Thank you so much for your kind review. Starr and all of the staff here are really appreciative of you as well. Please let us know if you need anything at all. Thank you, Juanita Walker PM 248-646-9600

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Verified Resident 729039 • 2019 Recommended

Updated 12/18/2019

Reviewed 12/18/2019

I certainly enjoy my new apartment. I find That the leasing managers and staff promptly address any requests that I have! I especially love the tranquility of my building. I also like the fact that I can pay my rent on line! See More

Franklin River Manager18/18/2019

Thank you so much for the kind review. I am so glad you enjoy making payments online, the staff and building! please let me know if you need anything at all. I am here to help. Cheers, Juanita Walker PM 248-356-0400

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Verified Resident 341089 • 2016 - 2019 Recommended

Updated 10/14/2019

Reviewed 05/07/2017

I have lived at this property for 3 years. I have never had any problems. Management has always addressed any issues i have had in a timely manner. The apartment i live in is always clean. I would recommend this apartment complex for rental. See More

Franklin River Manager01/17/2018

We're so glad you're happy at Franklin! We love having you here! Thanks for taking the time to leave this kind feedback. It's truly appreciated. Thanks again, Juanita Walker - Property Manager - Franklin River Apts

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Verified Resident 528243 • 2018 - 2019 Not Recommended

Updated 09/17/2019

Reviewed 08/16/2018

It's a nice and safe atmosphere. The staff is exceptional with customer service. They keep the grounds clean. My only complaints are I would prefer if my apartment had updates with the price I'm paying. Also more lighting is needed by the walkways where residents walk… See More

Franklin River Manager17/23/2019

Hello Verified Resident, Thank you for your positive comments. I have shared your review with the staff. We are so please that you enjoy our customer service as it means a lot to us! We hope you can stop by the office so we can address your lighting concern. We'd also like to offer you updates if you decide to renew. Hope you have a great day! Thank you, Juanita Walker PM 248-356-0440

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Verified Resident 692216 • 2019 Recommended

Updated 09/09/2019

Reviewed 09/09/2019

Dany at the leasing office was amazing and helped answer all of my questions. She expedited the process when we told her how eager we were to move in and helped us understand all of the different requirements for moving in.

Franklin River Manager11/11/2019

Thank you so much for the amazing feedback. We are really appreciative of your kind review. Please do not hesitate to contact me should you need anything at all. Thanks, Juanita Walker PM 248-355-0770

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Verified Resident 684903 • 2011 - 2019 Recommended

Updated 08/23/2019

Reviewed 08/23/2019

This is a great community to live in specifically because of its location. It is in walking distance from restaurants, a hardware store, appliance store, freeways, and so much more. The apartments are maintained on schedule and as needed. I enjoy living here.

Franklin River Manager26/26/2019

Thank you so much for your amazing feedback! We love this community because of kind people like you! Please do not hesitate to contact us at anytime should you need anything. All the best, Juanita Walker PM 248-356-0400

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Verified Resident 542383 • 2018 - 2019 Not Recommended

Updated 08/09/2019

Reviewed 09/12/2018

The apartment has ancient appliances I didn't know how to use, and they need to be upgraded. The layout was strange, as I couldn't see my television from the kitchen while cooking or waiting for something to heat.

Franklin River Manager09/12/2019

Thank you for taking the time to share your feedback. We can definitely take a look at your appliances and see if they need to be switched. We do offer fully renovated apartments if the price works for you, we can transfer you to another apartment home. You would just need to contact me so I can help. Please do not hesitate to contact me directly if you ever need anything at all 248-356-0400. Thank you, Juanita Walker PM

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Resident • 2019 Not Recommended

Updated 07/30/2019

Reviewed 02/20/2019

The only great thing about this place is the location and proximity to so many useful areas. The leasing office staff are unprofessional with the exception of Juanita. The tenants are loud and disgusting. I really wanted to enjoy these apartment ms but there were so… See More

Franklin River Manager31/20/2019

Thank you so much for sharing your feedback. We really appreciate that you shared this. I would like to help you with these concerns. Please contact me so I can get these addressed asap. Sincerely, Juanita Walker PM 248-356-0400

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Verified Resident 131138 • 2011 - 2019 Recommended

Updated 07/29/2019

Reviewed 01/30/2015

Overall good. Issues have been addressed promptly. Staff is helpful and friendly. Security could be better. I have had my car broken in to and the catalytic converter stolen while parked in lot. Trash pickup could be improved many days it is a mess with trash… See More

Franklin River Manager29/03/2019

Thank you so much for your review!!! We appreciate your feedback.The staff picks up grounds from 8am to 9am and throughout the day. I would love to hear more about your suggestions, please contact me at the office at your earliest convenience. Thank you, Shelby Higdon Leasing Manager [email protected] Phone:248-356-0400

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Verified Resident 669909 • 2018 - 2019 Recommended

Updated 07/26/2019

Reviewed 07/26/2019

It has been great living here. Very quiet community. Great people. Great service. Love the pool area. Great area, stores are close by movie theater down the street great restaurants nearby. Found a great school for my kids.

Franklin River Manager29/29/2019

Thank you so much for the wonderful feedback! I really appreciate that you took the time to share this. I love and enjoy the community as well! Cheers, Juanita Walker PM 248-356-0400

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Verified Resident 656208 • 2019 Recommended

Updated 06/24/2019

Reviewed 06/24/2019

When I arrived to sign my lease, staff were extremely pleasant. As I sat waiting to be assisted I noticed the positive attitude seen by the staff seemed to be the norm. Everyone that came in for assistance left with a smile. Now thats hard to… See More

Franklin River Manager12/12/2019

Thank you so much for noticing and taking the time to write this review. We really do our best to help as much as we can. We will definitely are thrilled to have you here. Please do not ever hesitate to contact me directly should you need anything. All the best, Juanita Walker PM 248-356-0400

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Verified Resident 366833 • 2009 - 2019 Recommended

Updated 06/12/2019

Reviewed 07/07/2017

While I presently have some communication and security concerns, I do like the location of the property, its accessibility to shopping, entertainment, and the highway, as well as the quietness of my community.

Franklin River Manager14/13/2019

Thank you so much for taking the time to provide us with such great feedback. I really appreciate you doing so. Please call me so we can discuss your concerns further. Again, thank you so much for your review. I look forward to hearing from you. Juanita Walker PM 248-356-0400

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Verified Resident 631409 • 2018 - 2019 Recommended

Updated 04/25/2019

Reviewed 04/25/2019

Apartments were clean. Garbage area clean. Grounds are kept up. Staff was friendly. Apartment is always running great move in specials . Great features in the apartments are extra storage and having a Cali Split.

Franklin River Manager25/25/2019

Thank you so much for the kind words. We love to maintain our apartments and we always want to provide you with the best service. Thanks again for the great feedback! Cheers, Juanita Walker PM 248-356-0400

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Features & Amenities

Laundry

Laundry On-Site

Parking

Carport Included
Visitor Parking

General

Above Range Microwave
Additional Storage
Air Conditioner
Balcony or Patio
Barrier Free Units
Billiards Room
Black Appliances
Breakfast Bar
Ceiling Fan
Clubhouse
Corporate and Furnished Available
Courtyard
DishWasher
Dual Sinks
Fitness Center
Furnished
Garbage Disposal
Gated Access
High-Speed Internet
Natural Wooded Landscaping
Night Patrol
On-Site Maintenance
On-Site Management
Package Receiving Service
Pool
Premium Lighting Package
Public Transportation
Recreation Room
Refrigerator
Resident Social Activities
Sauna
Short Term Lease Available
Sundeck
Tiled Bathrooms
View
Walk In Closets
WiFi in Clubhouse
Window Coverings

Pets

Cats Allowed
Fee: $200
Rent: $25
Pet Limit: 2
Comments: No Aggressive Breeds
Dogs Allowed
Fee: $200
Rent: $25
Pet Limit: 2
Comments: No Aggressive Breeds

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
$960 - $1,150
SQ. FT.
960
Available
Avail.
3 Units
Model
1 Bedroom / 1 Bath

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Price
$990 - $1,055
SQ. FT.
960
Available
Avail.
1 Units
Model
1 Bedroom / 1 Bath Barrier Free

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2 Bedrooms, 1 Bathroom

Price
$1,090 - $1,305
SQ. FT.
1,100
Available
Avail.
2 Units
Model
2 Bedrooms / 1 Bath

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Price
$1,140 - $1,160
SQ. FT.
1,100
Available
Avail.
N/A
Model
2 Bedrooms / 1 Bath Barrier Free

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2 Bedrooms, 2 Bathrooms

Price
$1,190 - $1,400
SQ. FT.
1,200
Available
Avail.
3 Units
Model
2 Bedrooms / 2 Baths

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Price
$1,250 - $1,435
SQ. FT.
1,200
Available
Avail.
3 Units
Model
2 Bedrooms / 2 Baths Cali Split

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Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Franklin River Apartments are centrally located in Oakland County, in beautiful Southfield, MI. Picture coming home every day to a spacious one or two bedroom apartment with a nature preserve just outside your door. Our apartment community offers easy access to I-696 and M-10, plus Franklin River apartments are just minutes away from Lawrence Technological University, the Southfield Mall, and Meijer.Franklin River Apartments provides its residents a selection of large one and two bedroom apartment homes that feature exclusive community and household amenities like a heated swimming pool, 24-hour fitness center, and billiards room.Pets are welcome at Franklin River Apartments, too. Whether you’re looking for a short or long term lease, furnished or unfurnished apartment, we know you deserve the very best in apartment living. We’d love to give you a tour so you can see for yourself why our residents love Franklin River.