Ratings & Prices for Franklin River, Southfield, MI

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	4.3
Safety	4.3
Office Staff	4.6
Maintenance	4.6
Neighborhood	4.7
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	4.5/5
SatisFacts™ Maintenance	4.4/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	19

Manager's Review Engagement

Percentage of reviews responded to	94.74%

Manager's Review Reply Time

Average time to respond to reviews	46.05 days

Ratings & Reviews (308 Reviews)

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Verified Resident 483482 • vrp • 2018

05/04/2018

When I drove the property, saw how well kept it was, liked the setting I contacted the property manager. We 1st verifyied the unit I wanted was available, and when I asked for and asap move-in, they were extremely helpful in making that happen. We toured … See More

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Franklin River Manager

05/04/2018

Thank you so much for taking the time to give us such wonderful feedback. We really appreciate that you took the time from your day to do so. I am so happy you call Franklin River Apartments home! If you ever need anything at all, please do not hesitate to contact me directly. Juanita Walker PM 248-356-0400

Verified Resident • vrp • 2021

01/20/2021

The move-in was very easy, and the office staff was very helpful. I love the spaciousness of the apartment and look forward to spending the rest of my retirement here. I moved in in January, and I can't wait to enjoy summer in this community.

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Franklin River Manager

01/22/2021

Thank you for the kind words, this means a lot. The summer and fall are my favorite seasons here. The views are stunning! Please do not hesitate to contact me should you need anything! Warm Regards, Juanita Walker Executive Property Manager 248-356-0400

Verified Resident • vrp • 2010 - 2020

Updated Review

12/23/2020

I've had a pretty good experience. It has been pretty safe thus far, and I enjoy the community here. Most people are friendly, and I feel that I can trust my neighbors. The game and workout room is pretty cool, and it's nice to have a… See More

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Franklin River Manager

01/04/2021

Thank you so much for the great review of our community. We definitely appreciate you for taking the time to share your review. Please do not hesitate to contact me should you need anything at all. Sincerely, Juanita Walker Executive Property Manager 248-356-0400

Previous Review

· 09/10/2020

Verified Resident 851638 • vrp • 2020

12/09/2020

I am new to the community however Everything has been great, and if I have any concerns or questions they are completely answered I am satisfied and happy with my home glad to be here I would recommend my friends and family to this community I… See More

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Franklin River Manager

12/09/2020

Thank you so much for your incredibly kind and thoughtful review. We hope you continue to live here with us for years to come! We do give you $200 for anyone that you refer that moves in. Please never hesitate to let me know if you need anything. Warm Regards, Juanita Walker Executive Property Manager 248-356-0400

Verified Resident 782702 • vrp • 2019 - 2020

12/07/2020

We have been here a year and a half now, things are pretty good., No place is perfect but the office staff does try to handle things professionally. We have"not encountered any problems with them at all. See More

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Franklin River Manager

12/07/2020

Thank you so much for taking the time to leave us such a kind review. We do appreciate you and you choosing to live here with us! Please let me know should you need anything at all 248-356-0400. Warm Regards, Juanita Walker Executive Property Manager

Verified Resident 407377 • vrp • 2017 - 2020

11/12/2020

Never had an issue at this community. Everything has worked well, no complaints, good location and hard working people. I just don't like that after the 2nd you have to pay 75 more of rent, even when I have always paid in time. I unfortunately forgot,… See More

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Franklin River Manager

11/13/2020

Thank you for your kind review. We appreciate your feedback and I will be sure to share it with the on-site staff. I do recommend setting up auto pay on your online account so that your rent is always paid on time this would ensure any additional fees are avoided. I hope that we continue to make your living experience here pleasant. We are happy to help should you need anything. You can reach us by email at [email protected] or by phone 248-356-0400. Thank you again for your nice feedback! Cheers, Juanita Walker 248-356-0400

Verified Resident 842567 • vrp • 2019 - 2020

11/11/2020

Staff is great , apartments are roomy , pool is nice , the people that live here are mostly respectful and aware that we are a community together. The woods in back are awesome, and it is cool to often see deer cruising around . See More

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Franklin River Manager

11/11/2020

Thank you so much for your kind review and the time you took to share this. We really appreciate you choose to make Franklin River Apartments your home. Let me know if you ever need anything! Cheers, Juanita Walker Executive Property Manager 248-355-0770

Verified Resident 341295 • vrp • 2018 - 2020

10/19/2020

I am happy with the community . There is a trash removal problem. And some new neighbors need to follow the rules better. Other than that everything is very nice here. I am hoping to have some updates to my apartment before I renew my lease… See More

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Franklin River Manager

10/19/2020

Thank you so much for your kind review. We are happy to address any concern you may have regarding a neighbor. As for trash, we have switched to another company and we know it will lead to improved service. Yes, we would be happy to review with you renewal options at the time of your lease renewal. Please let us know should you need anything. Sincerely, Juanita Walker Executive Property Manager 248-356-0400

Verified Resident 833323 • vrp • 2020

10/16/2020

So far this has been a wonderful experience! The staff is very friendly and has answered all of my questions. Franklin River Apartments have quickly become home and I am very thankful for such a welcoming community.

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Franklin River Manager

10/19/2020

Thank you so much for the kind review. We really appreciate that you choose to live here with us. Please let us know should you need anything at all. Sincerely, Juanita Walker Executive Property Manager 248-356-0400

Verified Resident 830454 • vrp • 2020

10/09/2020

I've lived here about a month and so far so good. From the beginning of just visiting the community i loved it. The leasing agent, Catrina, was very helpful and informative throughout my application process. Her Good energy stayed the same as she was the only… See More

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Franklin River Manager

10/09/2020

Good Morning, Thank you so much for the kind review. I shared your feedback with Catrina and she was beyond excited! We really appreciate you and your residency with us. Please let me know should you ever need anything. Sincerely, Juanita Walker Executive Property Manager 248-356-0400

anonymous • vrp • 2017 - 2020

07/04/2020

At one time, this was probably a good complex. they do their best to maintain things, but many of the features of the units are old and in need of replacement. the neighbors seem to have gotten louder and less courteous, as well. If you don't… See More

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Franklin River Manager

07/06/2020

Thank you so much for sharing your feedback, it definitely important to us that you love it here. We will definitely use your feedback on how we can improve. We do offer upgraded apartments that are fully renovated with new cabinets, granite counter-tops, stainless steel appliances, the works! If you are interested in transferring, I could go over with you how to make that transition today. Please contact me regarding your air conditioner, I want to personally make sure you have placed this request so we can address it for you asap. Again, if you are dissatisfied with anything, please contact me at your earliest convenience. I look forward to hearing from you soon so that I can assist. Please contact me by email at [email protected] or 248-356-0400. Warm Regards, Juanita Walker Executive Property Manager 248-356-0400

Verified Resident 786087 • vrp • 2019 - 2020

07/01/2020

I love living here Juanita is a great property manager , very personable, accommodating and thorough the entire sales team and maintenance team are great. No complaints keep up the excellent work guys ?? See More

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Franklin River Manager

07/02/2020

Thank you so much for sharing this! It totally made my day! Please let me know if you need anything. Thanks, Juanita Walker Executive Property Manager 248-356-0400

Verified Resident 786040 • vrp • 2020

07/01/2020

So far, living here has not been disappointing. The staff is very professional and works very hard fixing the things we see a problem with. I am excited that I will be living here for the next couple of months.

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Franklin River Manager

07/02/2020

Thank you so much for your kinds review. We really appreciate that you choose us! Let me know if you ever need anything. Thanks, Juanita Walker Executive Property Manager 248-356-0400

Verified Resident • vrp • 2011 - 2020

06/24/2020

Everything must change and nothing stays the same...with that being said I have actually enjoyed my stay here at Franklin River Apartments. The complex is close to almost everything you would need, i.e., grocery stores, eateries, highways, etc. For the most part, I have had good… See More

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Franklin River Manager

02/10/2021

Thank you so much for your amazing feedback! We love this community because of kind people like you! Please do not hesitate to contact us at anytime should you need anything. Warm Regards, Juanita Walker Executive PM 248-356-0400

Verified Resident 780936 • vrp • 2020

06/17/2020

I only moved in for a week and so far the grounds are kept clean. It is a very quiet community and I love that. The one minor problem and I do mean minor is that my carport is so far away from the entrance and… See More

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Franklin River Manager

06/18/2020

Thank you so much for the positive review! We really appreciate you and that you chose to live with us. I would love to take a look at the carports with you. Please give me a call whenever you are available at 248-356-0400. Thank You, Juanita Walker Executive Property Manager 248-356-0400

Verified Resident 771990 • vrp • 2018 - 2020

05/25/2020

Quiet establishment in my building, quick to reply to maintenance issues, staff friendly, Neighbors around me are respectful. Only 2 cons is the trash gets filled up fast and then it sits out all around the trash. And when trying to wash your clothes you only… See More

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Franklin River Manager

05/26/2020

Thank you so much for sharing your kind review. We all really appreciate your feedback. Please let us know the location of the dumpster so we can assist. Please let us know if there is anything that we can help with. Thank You, Juanita Walker

Verified Resident • vrp • 2018 - 2020

05/19/2020

Very quiet building, grounds are well kept, building is cleaned every Tuesday and smells good lol.. Juanita is great and works hard love her. Candice in the office is exceptional, If I didn't plan on buying a house I would continue my stay here as long… See More

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Franklin River Manager

02/10/2021

Thank you so much for the great feedback. I am so glad you enjoy our community and I hope you stay here for years to come. Please let me know if you ever need anything. I am always here to help! Sincerely, Juanita Walker Executive PM 248-356-0400

Verified Resident 767853 • vrp • 2020

05/11/2020

New to this community but it seems like I may enjoy the experience. I chose this place because this is the mixing bowl and everything is conveniently located. Shopping restaurants schools small businesses.

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Franklin River Manager

05/12/2020

Thank you so much for taking the time to share such a kind review. We really appreciate that you choose to live with us. Please let us know if we can ever help you with anything. Thanks, Juanita Walker Executive Property Manager

Verified Resident 760826 • vrp • 2020

04/21/2020

The leasing staff were very friendly and worked with us to put us in a unit that best suited our needs. The communication with our leasing agent was good and she always kept us informed of the availability at the complex.

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Franklin River Manager

04/23/2020

Good Afternoon, Thank you so much for your kind feedback. We are very happy to have you here. I am so glad to hear you had great communication with our leasing consultant. Again, thank you for the review and please let us know if there is anything that we can do for you! Sincerely, Juanita Walker PM

Verified Resident 335847 • vrp • 2014 - 2020

03/16/2020

They have great office staff, very helpful. The buildings are cleaned regularly, vacuum hallways and clean entry way to building and laundry room. My kids love having access to a pool in the summer months

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Franklin River Manager

04/27/2017

Thank you for taking the time to give us a review! We appreciate your feedback. We are always here for you if you need anything at all. Feel free to contact me directly if you ever need anything! All the best, Juanita Walker PM 248-356-0400

Verified Resident 745836 • vrp • 2020

02/19/2020

It was a very easy process to move in. Staff is very attentive and easygoing. The grounds were kept clean which was definitely a plus, especially during the winter season. The apartment complex is also kept very clean so that is a major plus for me!… See More

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Franklin River Manager

02/19/2020

Thank you for the great feedback. We really appreciate hearing from you and that you took the time to write a really nice review. If you ever need anything, please don't hesitate to reach out to us. Warm Regards, Juanita Walker Executive Property Manager 248-356-0400

Verified Resident 513955 • vrp • 2018 - 2020

02/10/2020

I love living here and definitely love my view. Everyone in the office are very nice and professional. The Maintenance Team is A 1. The grounds are beautiful and my building is very quiet. Great job staff members.

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Franklin River Manager

09/06/2018

Hi verified resident, Thank you for leaving us a review. We are proud to have you as a Resident. It is very nice to hear that you're enjoying your experience at Franklin River and you are happy with our maintenance team. If you need anything our office is always here for you. We hope to continue to make your experience at Franklin River a good one. Thank you, Juanita Walker PM

Verified Resident 742691 • vrp • 2020

02/07/2020

Good community with great location. Good community at affordable price. Good community with great support staff. Good community with cleanliness and quality environment. Good community with advanced facilities services. See More

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Franklin River Manager

02/07/2020

Thank you so much for the kind words and review. We really appreciate having you here! Please reach out of there is anything we can help out with. Thank You, Juanita Walker Executive Property Manager 248-356-0400

Verified Resident 671816 • vrp • 2019 - 2020

02/04/2020

Life is pretty good here, People are people so things do happen. The office staff does try to keep problems to a minimum. The Maintenance Department does its part as well General Respect of everyone can go a long way See More

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Franklin River Manager

08/13/2019

Thank you so much for the kind review. We really love having you live here! Please let me know if you ever need anything as I am here to help! Thanks, Juanita Walker PM 248-356-0400

Verified Resident 622122 • vrp • 2019 - 2020

02/03/2020

Living in this community has been a great experience. I really love the location and I am grateful to be only 28 minutes away from my job. I love the fact that it is pet friendly as well. It has an overall peaceful environment that many… See More

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Franklin River Manager

04/02/2019

I am so glad you enjoy the quick commute and our team here. We really appreciate you and that sweet little puppy. Please let us know if you ever need anything at all. Cheers, Juanita Walker PM

Verified Resident 624128 • vrp • 1999 - 2020

01/15/2020

Prompt attention to service requests. Professional and curteous as well as friendly. Help to set up activities for residents and participate. Appear to try to retain staff or use staff from other sites who are knowledgeable. See More

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Franklin River Manager

01/16/2020

We really appreciate that you have been a part of our community. Thank you for your kind words, it means a lot. We have our resident appreciation week coming up in February and I hope to see you there! Thank you so much for your feedback. Cheers, Juanita Walker PM 248-356-0400

•

Updated Review

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Features & Amenities

Laundry

Laundry On-Site

Parking

Carport Included
Visitor Parking

General

Above Range Microwave
Additional Storage
Air Conditioner
Balcony or Patio
Barrier Free Units
Billiards Room
Black Appliances
Breakfast Bar
Ceiling Fan
Clubhouse
Corporate and Furnished Available
Courtyard
DishWasher
Dual Sinks
Fitness Center
Furnished
Garbage Disposal
Gated Access
High-Speed Internet
Natural Wooded Landscaping
Night Patrol
On-Site Maintenance
On-Site Management
Package Receiving Service
Pool
Premium Lighting Package
Public Transportation
Recreation Room
Refrigerator
Resident Social Activities
Sauna
Short Term Lease Available
Sundeck
Tiled Bathrooms
View
Walk In Closets
WiFi in Clubhouse
Window Coverings

Pets

Cats Allowed
Fee: $200
Rent: $25
Pet Limit: 2
Comments: No Aggressive Breeds
Dogs Allowed
Fee: $200
Rent: $25
Pet Limit: 2
Comments: No Aggressive Breeds

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$990 - $1,180
SQ. FT.
960
Available
Avail.
2 Units
Model
1 Bedroom / 1 Bath

Contact Property

Price
Price
$1,020 - $1,085
SQ. FT.
960
Available
Avail.
N/A
Model
1 Bedroom / 1 Bath Barrier Free

Contact Property

2 Bedrooms, 1 Bathroom

Price
Price
$1,120 - $1,335
SQ. FT.
1,100
Available
Avail.
2 Units
Model
2 Bedrooms / 1 Bath

Contact Property

Price
Price
$1,170 - $1,190
SQ. FT.
1,100
Available
Avail.
N/A
Model
2 Bedrooms / 1 Bath Barrier Free

Contact Property

2 Bedrooms, 2 Bathrooms

Price
Price
$1,220 - $1,430
SQ. FT.
1,200
Available
Avail.
3 Units
Model
2 Bedrooms / 2 Baths

Contact Property

Price
Price
$1,280 - $1,465
SQ. FT.
1,200
Available
Avail.
2 Units
Model
2 Bedrooms / 2 Baths Cali Split

Contact Property

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Franklin River Apartments are centrally located in Oakland County, in beautiful Southfield, MI. Picture coming home every day to a spacious one or two bedroom apartment with a nature preserve just outside your door. Our apartment community offers easy access to I-696 and M-10, plus Franklin River apartments are just minutes away from Lawrence Technological University, the Southfield Mall, and Meijer.Franklin River Apartments provides its residents a selection of large one and two bedroom apartment homes that feature exclusive community and household amenities like a heated swimming pool, 24-hour fitness center, and billiards room.Pets are welcome at Franklin River Apartments, too. Whether you’re looking for a short or long term lease, furnished or unfurnished apartment, we know you deserve the very best in apartment living. We’d love to give you a tour so you can see for yourself why our residents love Franklin River.

Office Hours

Sunday: Closed
Monday - Friday: 10:00 AM - 06:00 PM
Saturday: 10:00 AM - 04:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at Franklin River?
The community is rated 4.5/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Franklin River?
The community is rated 4.3/5 stars, signifying extreme satisfaction on average.

How safe is Franklin River?
The community is rated 4.3/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.7/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4.6/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 94.74% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 46.05 days to their community reviews in the past year.

Who manages Franklin River?
Paragon Properties Company

What is the pet policy at Franklin River?
Cats Allowed
Fee: $200
Rent: $25
Pet Limit: 2
Comments: No Aggressive Breeds
Dogs Allowed
Fee: $200
Rent: $25
Pet Limit: 2
Comments: No Aggressive Breeds

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths

What is the move-in special?
Forever Original. Always Unique. Take $75 OFF of your application & $100 OFF your move in costs, when you apply today. Use Promo Code: UNIQUE to receive your discount! Virtual Tours are Available!