Number of reviews in the past 365 days | 19 |
Percentage of reviews responded to | 94.74% |
Average time to respond to reviews | 46.05 days |
Contact Property
Franklin River
28733 Franklin River Drive
Southfield, MI 48034
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 19 |
Percentage of reviews responded to | 94.74% |
Average time to respond to reviews | 46.05 days |
Thank you so much for taking the time to give us such wonderful feedback. We really appreciate that you took the time from your day to do so. I am so happy you call Franklin River Apartments home! If you ever need anything at all, please do not hesitate to contact me directly. Juanita Walker PM 248-356-0400
Thank you for the kind words, this means a lot. The summer and fall are my favorite seasons here. The views are stunning! Please do not hesitate to contact me should you need anything! Warm Regards, Juanita Walker Executive Property Manager 248-356-0400
Thank you so much for the great review of our community. We definitely appreciate you for taking the time to share your review. Please do not hesitate to contact me should you need anything at all. Sincerely, Juanita Walker Executive Property Manager 248-356-0400
Thank you so much for your incredibly kind and thoughtful review. We hope you continue to live here with us for years to come! We do give you $200 for anyone that you refer that moves in. Please never hesitate to let me know if you need anything. Warm Regards, Juanita Walker Executive Property Manager 248-356-0400
Thank you so much for taking the time to leave us such a kind review. We do appreciate you and you choosing to live here with us! Please let me know should you need anything at all 248-356-0400. Warm Regards, Juanita Walker Executive Property Manager
Thank you for your kind review. We appreciate your feedback and I will be sure to share it with the on-site staff. I do recommend setting up auto pay on your online account so that your rent is always paid on time this would ensure any additional fees are avoided. I hope that we continue to make your living experience here pleasant. We are happy to help should you need anything. You can reach us by email at [email protected] or by phone 248-356-0400. Thank you again for your nice feedback! Cheers, Juanita Walker 248-356-0400
Thank you so much for your kind review and the time you took to share this. We really appreciate you choose to make Franklin River Apartments your home. Let me know if you ever need anything! Cheers, Juanita Walker Executive Property Manager 248-355-0770
Thank you so much for your kind review. We are happy to address any concern you may have regarding a neighbor. As for trash, we have switched to another company and we know it will lead to improved service. Yes, we would be happy to review with you renewal options at the time of your lease renewal. Please let us know should you need anything. Sincerely, Juanita Walker Executive Property Manager 248-356-0400
Thank you so much for the kind review. We really appreciate that you choose to live here with us. Please let us know should you need anything at all. Sincerely, Juanita Walker Executive Property Manager 248-356-0400
Good Morning, Thank you so much for the kind review. I shared your feedback with Catrina and she was beyond excited! We really appreciate you and your residency with us. Please let me know should you ever need anything. Sincerely, Juanita Walker Executive Property Manager 248-356-0400
Thank you so much for sharing your feedback, it definitely important to us that you love it here. We will definitely use your feedback on how we can improve. We do offer upgraded apartments that are fully renovated with new cabinets, granite counter-tops, stainless steel appliances, the works! If you are interested in transferring, I could go over with you how to make that transition today. Please contact me regarding your air conditioner, I want to personally make sure you have placed this request so we can address it for you asap. Again, if you are dissatisfied with anything, please contact me at your earliest convenience. I look forward to hearing from you soon so that I can assist. Please contact me by email at [email protected] or 248-356-0400. Warm Regards, Juanita Walker Executive Property Manager 248-356-0400
Thank you so much for sharing this! It totally made my day! Please let me know if you need anything. Thanks, Juanita Walker Executive Property Manager 248-356-0400
Thank you so much for your kinds review. We really appreciate that you choose us! Let me know if you ever need anything. Thanks, Juanita Walker Executive Property Manager 248-356-0400
Thank you so much for your amazing feedback! We love this community because of kind people like you! Please do not hesitate to contact us at anytime should you need anything. Warm Regards, Juanita Walker Executive PM 248-356-0400
Thank you so much for the positive review! We really appreciate you and that you chose to live with us. I would love to take a look at the carports with you. Please give me a call whenever you are available at 248-356-0400. Thank You, Juanita Walker Executive Property Manager 248-356-0400
Thank you so much for sharing your kind review. We all really appreciate your feedback. Please let us know the location of the dumpster so we can assist. Please let us know if there is anything that we can help with. Thank You, Juanita Walker
Thank you so much for the great feedback. I am so glad you enjoy our community and I hope you stay here for years to come. Please let me know if you ever need anything. I am always here to help! Sincerely, Juanita Walker Executive PM 248-356-0400
Thank you so much for taking the time to share such a kind review. We really appreciate that you choose to live with us. Please let us know if we can ever help you with anything. Thanks, Juanita Walker Executive Property Manager
Good Afternoon, Thank you so much for your kind feedback. We are very happy to have you here. I am so glad to hear you had great communication with our leasing consultant. Again, thank you for the review and please let us know if there is anything that we can do for you! Sincerely, Juanita Walker PM
Thank you for taking the time to give us a review! We appreciate your feedback. We are always here for you if you need anything at all. Feel free to contact me directly if you ever need anything! All the best, Juanita Walker PM 248-356-0400
Thank you for the great feedback. We really appreciate hearing from you and that you took the time to write a really nice review. If you ever need anything, please don't hesitate to reach out to us. Warm Regards, Juanita Walker Executive Property Manager 248-356-0400
Hi verified resident, Thank you for leaving us a review. We are proud to have you as a Resident. It is very nice to hear that you're enjoying your experience at Franklin River and you are happy with our maintenance team. If you need anything our office is always here for you. We hope to continue to make your experience at Franklin River a good one. Thank you, Juanita Walker PM
Thank you so much for the kind words and review. We really appreciate having you here! Please reach out of there is anything we can help out with. Thank You, Juanita Walker Executive Property Manager 248-356-0400
Thank you so much for the kind review. We really love having you live here! Please let me know if you ever need anything as I am here to help! Thanks, Juanita Walker PM 248-356-0400
I am so glad you enjoy the quick commute and our team here. We really appreciate you and that sweet little puppy. Please let us know if you ever need anything at all. Cheers, Juanita Walker PM
We really appreciate that you have been a part of our community. Thank you for your kind words, it means a lot. We have our resident appreciation week coming up in February and I hope to see you there! Thank you so much for your feedback. Cheers, Juanita Walker PM 248-356-0400
$990 - $1,180
960
2 Units
1 Bedroom / 1 Bath
$1,020 - $1,085
960
N/A
1 Bedroom / 1 Bath Barrier Free
$1,120 - $1,335
1,100
2 Units
2 Bedrooms / 1 Bath
$1,170 - $1,190
1,100
N/A
2 Bedrooms / 1 Bath Barrier Free
$1,220 - $1,430
1,200
3 Units
2 Bedrooms / 2 Baths
$1,280 - $1,465
1,200
2 Units
2 Bedrooms / 2 Baths Cali Split
Franklin River Apartments are centrally located in Oakland County, in beautiful Southfield, MI. Picture coming home every day to a spacious one or two bedroom apartment with a nature preserve just outside your door. Our apartment community offers easy access to I-696 and M-10, plus Franklin River apartments are just minutes away from Lawrence Technological University, the Southfield Mall, and Meijer.Franklin River Apartments provides its residents a selection of large one and two bedroom apartment homes that feature exclusive community and household amenities like a heated swimming pool, 24-hour fitness center, and billiards room.Pets are welcome at Franklin River Apartments, too. Whether you’re looking for a short or long term lease, furnished or unfurnished apartment, we know you deserve the very best in apartment living. We’d love to give you a tour so you can see for yourself why our residents love Franklin River.
Please allow up to 24 hours for your answer to be visible to the public.
Contact Property
Franklin River
28733 Franklin River Drive
Southfield, MI 48034